Top Hotels Near Shoppes At Hacks Cross in Memphis from AU$107

"Horrible. Made it there with my wife tired after a long drive ready to lay down just to find out that the property had cancelled my reservation stating they were overbooked and simply waiting for me to arrive to let me know instead of calling me in advance to alert me. Now I have hundreds of dollars hung up because of this and I’m being told that it will take 7-10 business days for the refund to be fully processed and back to me. Not to mention I had to obtain a hotel at another location so it’s a double whammy"

"First of all they waited until i git there to tell me that i had to pay $100 security deposit. The room was raggedy and it had roaches in it. The bathroom sink was broken. The towels had hair on it and the floor had burn marks everywhere. The bed barely had cover on it also. Also, the elevator stopped working."

"The lady at the front desk for evening/night check ins was absolutely wonderful! After that however, the TV was setup for streaming, but it would never connect to the internet so we couldn't use it. The water took a LONG time to get hot and then didn't last long. The morning we went to check out our door was blocked by the house keeping cart, the door across the hall was open, they were sitting in that room and came to move the cart when they realized we were there. Overall it was ok."

"was disappointed that the pool and hot tub were not in operation. One of the reasons I booked this property."

"Clean and well designed rooms. Linens were not good quality and sheets did not stay in place. Breakfast lacked any protein or fruit. Only had cereals, bread and pastries. Coffee not good and only provided powder creamer "

"Big clean room, good breakfast, great water pressure, updated"

"The room was basic and TV didn’t work but the lady at the front desk was incredible "

"There were kids running up and down the halls yelling and knocking on door to our room and staff wasn’t able to say anything to the parents to get them to stop or anything "

"Awesome place, close to Germantown. Lots of land, plenty of parking outside. Easy to deal with and clean house."