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Reviews of Penthouse apartment with views

Penthouse apartment with views
Shoal Bay, NSW

Reviews

9.0

Wonderful

Rating 10 - Excellent. 9 out of 16 reviews" "
Rating 8 - Good. 6 out of 16 reviews" "
Rating 6 - Okay. 1 out of 16 reviews" "
Rating 4 - Poor. 0 out of 16 reviews" "
Rating 2 - Terrible. 0 out of 16 reviews" "

8.6/10

Cleanliness

Reviews

10/10 Excellent

Maree D., Sydney, australia

Liked: Cleanliness
Ticked all the boxes
A lovely top floor apartment. Clean, fresh and convenient location with great view of the bay. Undercover parking was wonderful. Just make sure you bring handwashing, body wash, tea , coffee, milk etc and tea towels as these aren’t provided.
Stayed 2 nights in May 2024
Response from VrboOwner on 23 May 2024
Thank you for your wonderful review! We are truly glad to know that you are satisfied.

8/10 Good

Carol W.

Overall a good experience
Good location with stunning views. The only shortcoming was we needed to wash dishes and cutlery before use.
Stayed 2 nights in May 2023
Response from VrboOwner on 18 May 2023
Thank you for giving us a good star rating, Carol. It's great to know that you enjoyed the views. However, we apologise about the dishes. Thank you for bringing this to our attention. We are excited to have you back!

10/10 Excellent

Jenni C.

Liked: Cleanliness
Bay Getaway
Amazing property, location, easy walk to shopping and great restaurants. Thank you we will be back.
Stayed 2 nights in Dec 2023
Response from VrboOwner on 27 Dec 2023
Thank you, Jenni. We are excited about your next visit!

8/10 Good

Gai L.

Liked: Cleanliness
Shoal bay
Lovely place for a relax. Poor communication from port Stephens accommodation about the entry process ( car park). Shame there’s nothing in the unit like salt & pepper, oil etc
Stayed 3 nights in Nov 2023
Response from VrboOwner on 28 Nov 2023
Hi Gai, Thank you for sharing your thoughts on your stay. We reviewed your stay and it was noted that you spoke and were assisted with our office team. Our properties are self-catered. A welcome pack is provided on arrival but apart from that, items are to be purchased by the guests. We hope to welcome you back at another time.

10/10 Excellent

Melinda L.

Liked: Cleanliness
Excellent weekend away
A really lovely unit, clean and spacious for our family. Moments walk to beach, shops and restaurants. Very quiet and a really lovely view at all times of the day. Really well priced for a weekend away.
Stayed 3 nights in Jul 2023
Response from VrboOwner on 24 July 2023
Hi Melinda, thank you for taking the time to share that you enjoyed your stay. It has been an absolute pleasure hosting and serving you!

10/10 Excellent

Stephen H.

Liked: Cleanliness
Excellent apartment, the view and location fantastic.
Trouble free
Stayed 3 nights in Nov 2022
Response from VrboOwner on 28 Dec 2022
It has been a pleasure hosting you, Stephen!

8/10 Good

Kristin N.

Great location
This apartment was in such a convenient location with a beautiful view. The apartment was nice but there were dust bunnies under the beds, the quilt covers on the single beds were a bit off colour, the lounge was quiet dirty and was supposed to turn into a bed but was broken/off the tracks. There were 3 adults and 3 kids staying here but only 4 towels supplied (after I emailed prior to check in to see if I needed to bring these and was advised that they were supplied). I sent a message via the stayz app and was told the cleaners would bring over the 2 missing towels but they never did. Lucky there was a washing machine and dryer so we just washed and dried the towels as well as using our beach towels for bath towels. But I cannot fault the location and convenience of this apartment, it was amazing!
Stayed 2 nights in Oct 2022

6/10 Okay

Deb F.

Great location
The lounge was dirty, the floor hadn’t been vacuumed, the tea towel was that thin it was difficult to wipe anything, the screen door was off its hinge(lucky it wasn’t mosquito time, the plastic chairs outside are very dangerous as they are broken and the garbage bags were very thin (totally useless and there was only 1 green garbage bag!). The place needs some care and needs a few updates to make the stay pleasant and comfortable. The location was great and we loved the 2 bathrooms It was a bit tricky to find we had to ask a few locals to help and then once we got in the car park, the numbers were all over the place. So I had to make a call to check the number to park in and once we found it there was a car in our space! So we were told to park anywhere.
Stayed 3 nights in Sep 2022

10/10 Excellent

Jas C.

Liked: Cleanliness
shoal apartments
This property was really nice, beautiful spot with walking access to all the local shops and beach and super close to nelson bay. Everything was super clean and fit our needs perfectly. The only negative was in the main bedroom the blind was not at all stopping the sun from coming in at 6:30am very hard ti be able to sleep past then but other wise was fantastic.
Stayed 2 nights in Jun 2022
Response from VrboOwner on 13 Aug 2022
Hello Jas, thank you for taking the time to review your experience with Winning Holidays and provide meaningful feedback. We will put forth your comments to the owners. We look forward to welcoming you back very soon!

8/10 Good

Jacqui H.

Liked: Cleanliness
Location location
Great location. Very comfortable. Will stay again.
Stayed 3 nights in May 2022
Response from VrboOwner on 7 Aug 2022
Thank you for taking the time to rate us! We would love to have you back any time soon!

10/10 Excellent

Isabelle B.

Liked: Cleanliness
Comfortable, Relaxing Getaway
Great location, stunning view. Check in a Nelson Bay so allow extra time and trundle bed pretty basic but overall would definitely stay again.
Stayed 2 nights in Nov 2021
Response from VrboOwner on 16 May 2022
Thank you for your honest review, Julie. We will share your comments with the owner. Please come and visit us again!

8/10 Good

Michelle G.

Great family apartment
There were 4 adults and 2 young kids that stayed in the flat very comfortably for 4 nights. The flat is in an excellent central location and has stunning views over the bay. Aspects of the flat that we appreciated were the 2 spacious bathrooms, lots of storage ( 3 huge wardrobes), 3 TVs with Netflix, wifi and washing/drying facilities in the flat. On the whole the flat was clean when we arrived but a deeper clean ( vacuuming) under beds wouldn't go astray. Another very useful tip for anyone staying is that there is a switch by the kitchen that seems to control fans in the bathrooms which big left on will be running all night and can be a bit noisy. Overall a great flat for a family holiday- we would definitely stay again.
Stayed 4 nights in Jul 2020

10/10 Excellent

Andrew F.

Liked: Cleanliness
Our short getaway
The accommodation was clean, comfortable and very well equipped. The internet worked beautifully. The view was fabulous and very accessible to restaurants, cafes etc. We will definitely be back!! Sangeeta
Stayed 3 nights in Jul 2020

8/10 Good

Barbara S.

Liked: Cleanliness
Shoal Bay
Apartment is lovely, spotlessly clean and very conveniently located. Did not like the check in process of accessing a shipping container and then getting the keys out of a small locker. Only one set of keys provided and none labelled. The lift broke down on Saturday morning and we (us and other people staying in the same block) had no luck or helpful advice from rental people. Broken lift also meant that we were locked out of our apartment for the duration as there were no keys provided to the internal fire stairs. Not happy. Finally gained access by walking into a real estate agent who brought over countless keys to try on the fire stair exits.
Stayed 2 nights in Oct 2019
Response from VrboOwner on 30 June 2020
We are so sorry for the inconvenience of the broken lift and not being able to access the apartment. Thank you for the feedback though. We are so happy that you loved the apartment and location.