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"This is a five star hotel and the service and facilities reflect that. Located in a very nice area with lots of services close"

"Convenient to walk around Kabukicho area."

"It was good. Great spa area and great customer service. "

"Wonderful stay loved everything😃"

"The room was very nice with a modern bathroom fitout. The staff were friendly and helped us out with checking in. Being the heart of the nightlife area the perimeter outside was very lively and full of shopping, food and bars that were all tourist friendly. Unfortunately the Godzilla head balcony was closed for the days we stayed but it was cool nonetheless. Finding the entrance to the place was a little confusing for us coming from the train station as there are a few attractions and people lining up around the building, but coming from the train station, the entrance is found on the far side of the building where the taxi rank is for the building."

"Great breakfast, unfortunately the beach and outdoor pool was closed. Apparently the beach opens March 14th. The property even though away from the main is easy to travel back n forth on bus that comes onto the property directly from airport. And to get around. Beautiful resort"

"An excellent location and many things to do on site! Check in was quick and easy. Our room was very clean, but it was a bit tired. Carpet had pieces coming out in several spots. Bed was very comfortable and room had a lovley ciew of the Tokyo skyline. Breakfast was delicious and had lots of options. Very convenient to the Shinagawa station. Would stay here again!"

"This was a great hotel. I was traveling with two girls and the room was spacious, clean, and the property was in a great location. The only thing I would not do again is the breakfast, it was expensive! Loved it and would stay again"

"The room is outdated, we ask for extra pillow was told they do not have enough. "