"Jay from the concierge desk was absolutely fabulous with helping us resolve the issue with the Vietnam visa. Shangri-La is fortunate to have such a dedicated customer-facing staff."
"Good location and walking distance to many great places. Large room, clean and came with welcome package. Nice staff and overall a very nice last minute stay. "
"Can’t really fault it- great location and easy access to the MTR and HKCEC exhibition centre. Lots of food and coffee shops nearby, worth paying the extra "
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Explore the great outdoors at Tai Mo Shan Country Park, a lovely green space in Tai Mo Shan. Amble around this vibrant area's waterfront and enjoy its top-notch restaurants.
During your trip to Tsuen Wan, you can enjoy retail therapy at Tsuen Wan Plaza. Amble around this culturally rich area's waterfront and enjoy its top-notch restaurants.
During your visit to Tsuen Wan, you can search for that perfect souvenir at Citistore. Stroll along the waterfront in this vibrant area or visit its top-notch restaurants.
Feast on world-famous roast goose at waterfront restaurants while enjoying views of Tsing Ma Bridge and Ting Kau Bridge. Outdoor enthusiasts can hike scenic trails through Tai Lam Country Park before heading to nearby Golden Beach for afternoon relaxation.
"The Hollywood Hotel might be the cheapest cost of the three HK Disney hotels but it is still Disney worthy. It was beautifully clean and chic in the interior and exterior, especially the spacious welcoming lobby, and the outdoor pool (which pleasantly has a water slide that the kids enjoyed immensely). The room was amazingly marvel, with us getting the Marvel Themed room, which had beautiful wall art and a personalized Marvel welcome screen on the TV. All the facilities were well thought out and in good working condition (tv, a/c, outlets, power adapters, light control console, safe, washroom facilities and locks). They were able to accommodate our request for connecting rooms for us and another room in out group which made for a more home-like and comfortable experience. Finally would like to shout out front desk member Louisa who was very friendly and made our check-in efficient and answered all our questions, and also Joe, who was the only member manning the welcoming lobby area when we were checking out at 6am on Aug 27. He assisted us with the luggage for our big group (3 rooms) and helped save us time and money by suggesting and obtaining 2 cabs that could hold us and all our luggage (we were initially going to take public transit since through Klook most transport services stated we would need more than 2 vehicles for the amount of luggage we had). Overall great experience, minor downside is if you stay for the fireworks at the park (shuttle ride wait might be long)."
"We stayed at this hotel from 9/9/25 to 22/9/25 and the only thing we can advise is do not stay at this hotel if you come from a western country. The staff treat the people from the UK totally different to the Chinese in the level of service they provide.
We booked a Deluxe Harbour View room but upgraded to one with Club access and we were glad that we did. The room had a great view of Victoria Harbour but the hotel did not comply with our request of a high floor. The room was on the 12th floor but most club rooms were between the 18th and 20th floors.
The reason we upgraded to one with club access was that breakfast was included in the price. Although it was somewhat limited in the choice you had, and was mostly warm at best, it did save us quite a lot of money. However, the club room staff were annoying because they watched your every move, and as soon as one of you finished eating they would come and take the plate away. Despite this we were glad we did have the club access because all meals at the hotel were extremely expensive for what they provided.
With regards the 5 star rating this hotel is given at best we would rate it a 3 star playing at 5 stars.
Concerning the location it is to far out of the main attractions although the MTR is close.
Therefore our advice is do not stay at this hotel and stay at one of branded hotels like the Hyatt if you are from the UK or English speaking country.
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"Front desk was very helpful. housekeeping staff had made my room very clean and tidy. love the hotel location which is connecting to a shopping mall with MTR access. "
"“I had such a great time at this hotel. The team went out of their way to make me feel comfortable, the food was delicious, and the location was perfect. Thank you for making my stay memorable.”
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If I need to cancel my hotel reservation in Sham Tseng, will I receive a refund?
Yes! Most hotel room reservations are fully refundable provided that you cancel before the hotel’s cancellation deadline, which is usually within 24-48 hours of the scheduled arrival. If your reservation is non-refundable, it might still be possible to cancel it and be given a refund within 24 hours of your booking. Filter your search by fully refundable to find flexible hotel deals in Sham Tseng.
What's it like to stay in Sham Tseng?
Travellers to Sham Tseng give high marks for the shopping, bustling port and top-notch restaurants. Urban and scenic, this city also attracts tourists with its architecture. Top sights around the area include Hong Kong Disneyland® Resort and Ocean Park. There are 744 hotels and other accommodation options in the surrounding area. Find out more about Sham Tseng.
The hottest months are usually August and July, with an average temperature of 29°C, while the coldest months are January and December, with an average of 18°C. The rainiest months in Sham Tseng are August, June, May and July, with each month seeing an average of 326 mm of rainfall.
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