View from property

Reviews of Suites Murillo Catedral

3.5 out of 5
Suites Murillo Catedral
Calle Segovias, 2, Seville

Reviews

9.6

Exceptional

Rating 10 - Excellent. 385 out of 488 reviews" "
Rating 8 - Good. 79 out of 488 reviews" "
Rating 6 - Okay. 16 out of 488 reviews" "
Rating 4 - Poor. 3 out of 488 reviews" "
Rating 2 - Terrible. 5 out of 488 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Isabel

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Spacious, decorated studio with a sizable kitchen that probably has never been used. Large bathroom also. Comfortable king-size bed, great linens. The Murillo group has several properties in central Sevilla, and check-in was NOT at the premises, but a few blocks away. The hotel sends a worker with the guests to walk to these suites, since central Seville is mostly, but not entirely, pedestrian. The suites are a stone-throw away from the Giralda and the Royal Palaces.
Stayed 2 nights in Apr 2024
Response from Guest Service on 23 Apr 2024
Dear Mr. Isabel,Thank you very much for your time and sharing your experience with us.As a curiosity, we inform you that the kitchens have been used and on many occasions, however we like to have them clean and cared for.As you mention, we do not have reception in the same building, this is done in another of the same company, we appreciate that you mention it so future travelers can read it before booking.Looking forward to welcoming you back next time you are in Seville.Greetings,Aida Valdes.

10/10 Excellent

Amanda Kate

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
After an initial confusion regarding the check in which was entirely our fault , everything was absolutely perfect with the stay . The suite was spacious clean and very comfortable plus the location couldn't of been better for a first time visit to Seville plus the staff we encountered was all super helpful and polite . If I were to have the smallest of grumbles it would be nice if there were milk portions along with the tea/coffee sachets in the room. We would book again without hesitation
Stayed 3 nights in Apr 2024
Response from Guest Service on 23 Apr 2024
Dear Mr. Amanda Kate,Thank you very much for your time and sharing your experience with us.As you mention, we do not have reception in the same building, this is done in another of the same chain, we appreciate that you mention it so future travelers can read it before booking.We are sorry that you had a confusion regarding this and we appreciate your understanding.Looking forward to welcoming you back next time you are in Seville.Greetings,Aida Valdes.

10/10 Excellent

Filomena

Liked: Cleanliness, property conditions & facilities
The staff was very friendly, accommodating and knowledgeable. The property was impeccable and the room was very clean, modern and comfortable. Everything about Sevilla and this property was perfection.
Stayed 1 night in Apr 2024
Response from Guest Service on 14 Apr 2024
Dear Ms. Filomena,Thank you very much for your time and sharing your experience with us.On the other hand, thank you for mentioning the work of our reception and cleaning team.If you want to come back, do not hesitate to contact us.All the best,Aida Valdes.

8/10 Good

Jing

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location is fantastic, right in the middle of multiple attractions you want to see and yet pretty quiet. The suite is very nice with free bottled water and other drinks and fruits. The only negative part is the check in experience. There was no one onsite, we had to wait for about 15 minutes for someone to open the door for us and the staff that came did not speak English. The air conditioning was not specific for every suite. If we needed air conditioning, the whole building would have to be changed to air conditioning mode from heating mode. They have laundry facility that’s free, with detergent provided as well. Overall, we still liked the stay because the location was the best.
Stayed 3 nights in Mar 2024
Response from Guest Service on 9 Apr 2024
Dear Mr. Jing,Thank you very much for your time and sharing your experience with us.As you mention, we are just a few minutes from the places of greatest interest and in our suites you will have a minibar.On the other hand, we are sorry that the way you registered was inconvenient, but we appreciate you mentioning it.We always notify the guest before their arrival that the check-in takes place in another building but depending on the type of reservation do not always receive this message and in that case the guest has to wait for us to be able to move to the building.Regarding the air, what you mention is correct, it is centralized and the guest cannot choose if they prefer cold or heat.It is a pleasure to know that you liked your stay at the end.All the best.Aida Valdés.

10/10 Excellent

Anita

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were so helpful and accommodating.
Stayed 3 nights in Mar 2024
Response from Guest Service on 24 Mar 2024
Dear Ms. Anita,Thank you very much for your time and sharing your experience with us.Thank you very much for mentioning the work of our staff, our main desire is that our guests have the best experience possible. That's why we are always ready to help you.If you want to come back, do not hesitate to contact us. All the bestAida Valdés.

10/10 Excellent

Antony

Travelled with partner
Excellent location and facilities - linked to other properties and hotel and so extended services. Close to Cathedral and lots of great places to eat. Highly recommend.
Stayed 7 nights in Mar 2024
Response from Guest Service on 23 Mar 2024
Dear Mr. Anthony,Thank you very much for your time and sharing your experience with us.Your review makes us really happy, because we understand that you enjoyed our establishment, staff, location and facilities.As you mention we have more buildings in Sevilla, if you want to come back do no hesitate to ask for more information.A greeting,Aida Valdés.

10/10 Excellent

Elena, Northbrook

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Perfect location, very spacious room and bath. Will stay again and recommend all my friends
Stayed 5 nights in Mar 2024
Response from Guest Service on 20 Mar 2024
Dear Ms. Elena,First of all, thank you for your comment and for choosing us during her stay in Seville. We are happy to know that Suites Murillo Catedral has met your expectations and that you enjoyed your stay, enough to recommend it to other users.Looking forward to welcoming you back next time you are in Seville.Best regards.Aida Valdés.

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was very centrally located & had a delightful open air courtyard with a view of the Giralda Tower. It was well equipped with a very comfortable bed & the bedding/towels were changed daily.
Stayed 7 nights in Mar 2024
Response from Guest Service on 20 Mar 2024
Dear Ms. Rachel,Thank you very much for your time and sharing your experience with us.Your review makes us really happy, because we understand that you enjoyed our establishment, staff, location and facilities.Looking forward to welcoming you back next time you are in Seville.Best regards.Aida Valdés.

10/10 Excellent

Lea

Travelled with group
Liked: Cleanliness, property conditions & facilities
The apartment is clean and spacious. It is 4 minutes walking distance to the Cathedral and Alcazar. Loads of dining options and tapas bar everywhere. Marta, the receptionist on duty when we checked in and out was very helpful. She is warm, friendly and knowledgeable. We will stay again in Murillo apartnent when we go back in Seville.
Stayed 3 nights in Mar 2024
Response from Guest Service on 12 Mar 2024
Dear Ms. Lea,Thank you very much for your time and sharing your experience with us.Your review makes us really happy, because we understand that you enjoyed our establishment, staff, location and facilities.We especially want to thank you for mentioning our colleague Marta, for us it is very important when our guest remember us and even better if they mention us by our name. We will congratulate her on your behalf.If you want to come back, do not hesitate to contact us.All the best.Aida Valdés.

10/10 Excellent

brenda

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location and wonderful apartment.
Stayed 3 nights in Mar 2024
Response from Guest Service on 6 Mar 2024
Dear Ms. Brenda,Thank you very much for your time and sharing your experience with us.As you mention, we are a few steps from the places of greatest interest and if you have any questions our staff is always willing to help.Looking forward to welcoming you back next time you are in Seville.Best regards.Aida Valdes.

10/10 Excellent

Eloise

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our accommodation was very nice and quite quiet (of course there will always be church bells every hour). So many cafés and restaurants in the area and easy walk to the cathedral and beyond. Since we have heavy suitcases, as we're in Europe for over two months, it was a very hard walk (albeit quaint) from the check-in at the other Murillo where the front desk is, to our Catedral Murillo — all over bumpy cobblestone (of course, since it’s the historic area(. But thankfully there was an elevator once we got there. Appreciated the complimentary refreshments in the fridge (including a couple of beers). You can call the front desk any time and when the toilet had a small leak, they fixed it promptly. Always friendly staff. I highly recommend.
Stayed 4 nights in Feb 2024
Response from Guest Service on 6 Mar 2024
Dear Ms. Eloise,Thank you very much for your time and sharing your experience with us.As you mention, we are in the center of Seville, an area full of bars and cobblestones.Therefore, we appreciate that you mention that check-in and key collection takes place at another location, so future travelers can read it before booking.On the other hand, thank you very much for mentioning our staff, as you say we are always willing to help.Looking forward to welcoming you back next time you are in Seville.Best regards.Aida Valdes.

10/10 Excellent

Ali

Liked: Cleanliness, amenities, property conditions & facilities
Awesome location. Very nice room.
Stayed 3 nights in Feb 2024
Response from Guest Service on 28 Feb 2024
Dear Mr. Ali,Thank you very much for your time and sharing your experience with us.Your review makes us really happy, because we understand that you enjoyed our establishment, staff, location and facilities.If you want to come back, do not hesitate to contact us. All the best, Aida Valdés.

10/10 Excellent

Rosalind

Liked: Cleanliness, amenities, property conditions & facilities
Made my 4 night stay in Seville so enjoyable. Can’t fault at all. Perfect location - great for sight seeing / restaurants etc. Although reception is at the main hotel easily contactable and very responsive. I was a solo traveller and I felt very comfortable and safe. Everything you need is at the apartment (perhaps you call it a suite) with a lovely terrace on the second floor. Would definitely stay there again or another of the Murillo properties in Seville. Thank you
Stayed 4 nights in Feb 2024
Response from Guest Service on 24 Feb 2024
Dear Ms. Rosalind,Thank you very much for letting us be part of your trip to Seville and for your valuation.It is a pleasure to know that traveling alone you were able to feel comfortable and safe in our suites. In addition to enjoying all the facilitiesWe appreciate that you mention that the reception is located in another building, so future travelers can read it before booking.Looking forward to welcoming you back next time you are in Seville.Best regards,Aida Valdés.

8/10 Good

phil

Travelled with partner
Liked: Amenities
We’ll equipped and spotlessly clean. We were on the ground floor and it was very noisy at night.
Stayed 3 nights in Feb 2024
Response from Guest Service on 23 Feb 2024
Dear Mr. Phil,Thank you very much for your time and sharing your experience with us.We appreciate the mention of the work of the cleaning service.We are sorry that you found the suite noisy, if you want to return we recommend the superior suites since these are not on the ground floor and are exterior at the same time.All the best.Aida Valdés.

10/10 Excellent

Elisabeth

Travelled with family
Liked: Cleanliness, amenities
Great central location to explore and enjoy Seville! Beautiful room, clean and modern.
Stayed 4 nights in Jan 2024
Response from Guest Service on 24 Jan 2024
Dear Ms. Elisabeth,Thank you very much for your time and sharing your experience with us.As you mention, we are in a great location to explore the city.Knowing that you enjoyed your experience fills us with excitement and encourages us to continue working with passion for our guests.Greetings.Aida Valdés.

10/10 Excellent

Kate

Liked: Cleanliness, room comfort
Very enjoyable stay
Very nice suite. Large, comfortable and all equipped. Was very clean. Excellent location.
Stayed 2 nights in Jan 2024
Response from Guest Service on 24 Jan 2024
Dear Ms. Kate,Thank you very much for your time and sharing your experience with us.Your review makes us really happy, because we understand that you enjoyed our establishment, staff, location and facilities.Thank you very much for mentioning the work of our cleaning team.If you want to come back, do not hesitate to contact us.Greetings,Aida Valdés.

10/10 Excellent

Sean, Swampscott

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, clean bright apartment. Excellent staff, who personally escorted to the property. Nice touches like complimentary drinks refilled in the fridge each day. Would definitely stay again.
Stayed 2 nights in Jan 2024
Response from Guest Service on 24 Jan 2024
Dear Mr. Sean,Thank you very much for letting us be part of your trip to Seville and for your valuation. We are flattered with your comments regarding your recent stay.As you mention, our staff is always willing to help, we appreciate you mentioning their efforts.Looking forward to welcoming you back next time you are in Seville.A greeting.Aida Valdés.

10/10 Excellent

Hector

Travelled with family
Liked: Cleanliness, room comfort
Seville
Good accommodations nice, clean and conviniently located.
Stayed 3 nights in Jan 2024
Response from Guest Service on 13 Jan 2024
Dear Mr. Hector,Thank you very much for your time and sharing your experience with us.Your review makes us really happy, because we understand that you enjoyed our establishment, staff, location and facilities.Looking forward to welcoming you back next time you are in Seville.A greeting,Aida Valdés.

10/10 Excellent

Luis, La Guácima

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a great place to stay in Sevilla; great location and the property was superb! Additionally, even though it was an flat and not a common hotel room, they provided daily cleaning services and connection to a 24hours front desk in a nearby hotel, so you had the best of both worlds
Stayed 4 nights in Jan 2024
Response from Murillo Team on 10 Jan 2024
Dear Mr. Luis,Thank you very much for your time and sharing your experience with us.Your review makes us really happy, because we understand that you enjoyed our establishment, staff, location and facilities.As you mentioned, our suites are cleaned daily and if you have any questions we are available 24 hours a day at a nearby Hotel.Looking forward to welcoming you back next time you are in Seville.All the best.

10/10 Excellent

Jatinder

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Duration - 7 days (Dec 18-24, 2023) 2 adults, 1 infant (8 months) We had a great time in Seville staying at the Suites cathedral. Whenever we needed anything, we just called the hotel and it was there in 15-20 mins. We had a morning flight on the last day, had loads of luggage being with an infant. When we reached the airport, we realized that we forgot the baby food/diaper bag in the hotel. We called the hotel and they arranged a taxi which dropped the bag to the airport. We were so stressed out as no baby food is available at the airport and it was a long 12hr flight, and we did change the baby 3 times, so can't imagine how it would've went if the hotel wasn't able to arrange that. Very thankful to the whole hotel staff for that!
Stayed 6 nights in Dec 2023
Response from Murillo Team on 28 Dec 2023
Dear Mr. JatiderFirst of all we want to thank you for choosing us for your trip to Seville and of course thank you very much for sharing your experience.As you mention, our staff is always willing to help in any way possible and we will congratulate them on the great job with the taxi. On the other hand, even if we don't have reception in the building as you can see, with a call we show up there in a few minutes.If you wish to return, we will be happy to assist you.All the best,

10/10 Excellent

Laura

Liked: Cleanliness, room comfort
Excellent
Great location, super clean.
Stayed 3 nights in Dec 2023
Response from Murillo Team on 18 Dec 2023
Dear Ms. Laura,Thank you very much for your time and sharing your experience with us.As you mention, it is very important to us that our clients feel comfortable and cleanliness is part of that.If you want to come back, do not hesitate to contact us.All the best.

10/10 Excellent

HYEYEON

Stayed 2 nights in Nov 2023
Response from Murillo Team on 17 Dec 2023
Dear Mr. Ms. Hyeyeon,Thank you very much for your time and sharing your experience with us.If you want to come back, do not hesitate to contact us. All the best,

10/10 Excellent

Emma

Liked: Cleanliness, room comfort
Lovely suite in city center
Fantastic option in the center of Seville! We had a suite on the top floor that opened onto the rooftop, and it was just gorgeous. The kitchen was well-equipped and the sitting area was very comfortable. The room and bathroom were clean. Even though reception is at a different location, they were very helpful with making recommendations and giving tips for our visit.
Stayed 3 nights in Nov 2023
Response from Murillo Team on 25 Nov 2023
Dear Ms. Emma,First of all, we thank you for your time and for sharing your experience with us.We appreciate that you mention that we have several properties and the keys are collected in another building, so future travelers can read it before booking.We are pleased to know that you have been able to enjoy our facilities, as you mention in our suites we have a kitchen, living room and bedroom apart from the terrace for all clients.If you want to return, do not hesitate to contact us.All the best,

10/10 Excellent

Salil, Franklin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, excellent pace to stay. We checked in the morning we arrived. Suites Murillo has a bunch of properties. This property was a ten minute walk from where we checked in but that was perfectly okay since we knew about it before hand. The reception desk checked us in early and gave us a person to bring our luggage to our suites. Very convenient location right next to the cathedral. We stayed for three nights, lots of options for food right down the street. Great place to stay and enjoy the local area.
Stayed 1 night in Nov 2023
Response from Murillo Team on 26 Nov 2023
Dear Mr. Salil,We appreciate your time and that you share your experience with us.As you mention, we are a few steps from the places of interest and restaurants, which allows us to enjoy the city.Lastly, thank you for mentioning that the reception is located in another location, so future travelers can read it before booking.If you want to return, do not hesitate to get in touch.All the best.

10/10 Excellent

Sophie

Stayed 3 nights in Nov 2023
Response from Murillo Team on 22 Nov 2023
Dear Ms. Sophie,Thank you very much for your time and for sharing your experience with us. If you wish to come back, do not hesitate to contact us. All the best.

8/10 Good

Sue

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It’s a lovely apartment in a great central location. However, it can be noisy. We were frequently disturbed by the noise in the courtyard from other residents coming in/out of their apartments, plus people leaving the nearby restaurants and bars in the street outside. We were there off peak so it was just about bearable, but I wouldn’t fancy staying there at a busy time of year. If noise doesn’t bother you then I would definitely recommend staying here, we had a brilliant time in Seville.
Stayed 4 nights in Nov 2023
Response from Murillo Team on 16 Nov 2023
Dear Ms. Sue,Thank you very much for your time and for sharing your experience with us.We are sorry that you found our suites noisy, generally our street is not one of the noisiest in the center since there are no bars or it is one of the busiest areas.In any case, if you wish to return, do not hesitate to ask us for a room on the upper or interior floor.All the best.

10/10 Excellent

Darren

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful place. Great location and great staff.
Stayed 3 nights in Nov 2023
Response from Murillo Team on 16 Nov 2023
Dear Mr. Darren,Thank you very much for your time and for sharing your experience with us.Thank you for mentioning our staff, we love knowing that we do a good job.If you wish to return, do not hesitate to contact us.All the best.

10/10 Excellent

Rafael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hands down the best suites. You need to read the instructions because the check in is at a different location and the nearest parking is 10 min away. But any hotel with this location in Seville will require you to walk.
Stayed 1 night in Nov 2023
Response from Murillo Team on 9 Nov 2023
Dear Mr. Rafael,Thank you very much for your time and for sharing your experience.It is a pleasure to know that you loved our suites.On the other hand, thank you for mentioning that check-in takes place at another location, so future travelers can read it before booking.If you want to return, do not hesitate to contact us.All the best,

10/10 Excellent

Rogelio

Liked: Cleanliness, room comfort
Servicio Excelente!
Stayed 1 night in Oct 2023
Response from Equipo Suites Murillo on 7 Nov 2023
Muchas gracias D. Rogelio por su valoración.¡Saludos cordiales!

10/10 Excellent

rochelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was amazing from the huge rooms, great comfort, outdoor patio to the roof deck. Was close to cafes, the Cathedral and very walkable. When we arrived, we didn't realize it was not a typical hotel and we had to walk from the reception building to the actual place but someone walked our luggage for us and the rest of the 5 days were just fabulous. Can't wait to return.
Stayed 5 nights in Oct 2023
Response from Murillo Team on 31 Oct 2023
Dear Mr. Rochelle,Thank you very much for your time and for sharing your experience with us.As you mention, our suites are located very close to the places of greatest interest and close to many cafes.We appreciate you mentioning that key collection is done in another building so future travelers can read it before booking.If you wish to return, do not hesitate to contact us.All the best,

10/10 Excellent

Elizabeth

Stayed 1 night in Oct 2023
Response from Murillo Team on 2 Nov 2023
Dear Ms. Elizabeth,Thank you very much for your time and for sharing your experience with us.If you wish to return, do not hesitate to contact us.All the best,

10/10 Excellent

susan

Stayed 2 nights in Oct 2023
Response from Murillo Team on 19 Oct 2023
Dear Ms. Susan,Thank you very much for your time and for sharing your experience with us.If you wish to return, do not hesitate to contact us.All the best.

10/10 Excellent

Meralee

Liked: Cleanliness, room comfort
Wonderful Location, rooms were clean and everything you need. Nice touches with the fridge stocked with pop, water. Walking distance to everything and restaurants right out your door. The suite was spectacular!!!! Added bonus was the washer
Stayed 4 nights in Sep 2023
Response from Murillo Team on 8 Oct 2023
Dear Ms. Marelee,Thank you very much for your time and for sharing your experience with us.As you mention, we are in a great location to explore the city and a few steps from bars and restaurants.For travelers who are away from home for a long time, in our suites you will find a free washing machine and dryer.If you wish to return, do not hesitate to contact us.All the best.

10/10 Excellent

Thomas, Sawston

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
An absolute gem of a place. It’s a stones throw from the cathedral and right in the middle of the touristic areas. Despite the hustle and bustle, the room absolutely silent, which makes for a great relaxing stay. The room was spacious, clean and well provisioned. The only downside is the lack of on-site reception.
Response from Murillo Team on 8 Oct 2023
Dear Mr. Thomas,Thank you very much for your time and for sharing your experience with us.It makes us very happy to know that you found it a gem of a place, as you say, we are in a great location to explore the city and even though it seems like a bustling place, you can rest inside our suites.We appreciate that you mention that there is no reception on site so future travelers can read it before booking.If you wish to return, do not hesitate to contact us.All the best.

10/10 Excellent

David

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2023
Response from Murillo Team on 4 Oct 2023
Estimado Sr. David,Muchas gracias por su tiempo y por compartir su experiencia con nosotros. Si desean volver, no duden en contactar con nosotros.Un saludo.

10/10 Excellent

Hazel Sharon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Gorgeous, spacious property in the centre, easy access to plenty of restaurants and historical sites.
Stayed 4 nights in Sep 2023
Response from Murillo Team on 4 Oct 2023
Dear Mr. Hazel,Thank you very much for your time and for sharing your experience with us. As you mention, we are on a perfect location to explore the city. If you wish to return, do not hesitate to contact us. All the best.

10/10 Excellent

Marie

Liked: Cleanliness, amenities, property conditions & facilities
A wonderful apartment. Filled with all the amenities needed. The location was in a perfect place.
Stayed 5 nights in Aug 2023
Response from Murillo Team on 4 Oct 2023
Dear Ms. Marie,Thank you very much for your time and for sharing your experience with us. As you mention, we are on a perfect location to explore the city. If you wish to return, do not hesitate to contact us. All the best.

10/10 Excellent

neal

Liked: Cleanliness, property conditions & facilities
Everything was great!
Stayed 1 night in Sep 2023
Response from Murillo Team on 10 Sept 2023
Dear Mr. Neal,Thank you very much for your time and for sharing your experience with us. If you wish to return, do not hesitate to contact us. All the best.

10/10 Excellent

fabian

Liked: Cleanliness, room comfort
Excelente , todo. Ubicación , habitación, muy muy recomendable
Stayed 2 nights in Aug 2023
Response from Equipo Murillo on 12 Aug 2023
Estimado Sr. Fabian,Le agradecemos su tiempo y que comparta su experiencia con nosotros.Es un placer saber que nuestros servicios estaban a la altura de sus expectativa.Muchas gracias por recomendarnos y esperamos volverles a atender de nuesvo.Un saludo.

10/10 Excellent

Eve

Travelled with family
Liked: Cleanliness, room comfort
I have to say that this was an excellent hotel with incredible service. They gave great directions to get there and were in quick communication with us. When we arrived Ainoa took very good care of us and gave us many suggestions for where to eat, to visit and just general information. She was an excellent service manager at this hotel and was incredibly kind to us - thank you! The room was beautiful, overlooking the gardens and plaza. Lovely open air rooftop restaurant. Excellent location to walk through the old area of Sevilla, very close to the cathedral - 4 mins walk at the most. Highly recommended.
Stayed 2 nights in Jul 2023
Response from Murillo Team on 12 Aug 2023
Dear Ms. Eve,Thank you very much for your time and for sharing your experience with us.On the other hand, thank you very much for mentioning our colleague Ainoa, it makes us very happy to know that we do a good job and even more so when you remember us.If you wish to return, do not hesitate to contact us.All the best.

10/10 Excellent

Trevor

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was the best place we stayed in during our 2 weeks in Spain. It was large, very clean, modern, has a very comfy bed and was in the best location in the city. The cathedral and Alcazar are literally 3 minutes walk away. There’s also restaurants encircling the building, so no issues finding somewhere to eat.
Stayed 3 nights in Jun 2023
Response from Murillo Team on 10 July 2023
Dear Mr. Trevor.Thank you very much for your time and for sharing your experience with us.It is a pleasure to know that our establishment was the best of your entire trip.If you wish to return, do not hesitate to contact us.All the best.

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
This place was great! 10/10 would recommend. The staff was super friendly and accommodating. The room was clean. It's a great location. I'll definitely be coming back!
Stayed 4 nights in Jun 2023
Response from Equipo Murillo on 23 June 2023
Dear Ms. Ashley,Thank you very much for your time and for sharing your experience with us. Also thank you for mentioning our colleague , it makes us very happy to know that we are doing a good job.If you wish to return, do not hesitate to contact us.All the best.

10/10 Excellent

Missel, HOMESTEAD

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The front desk staff was extremely pleasurable and helpful. I highly recommend Suites Murillo Catedral as it was in the perfect location that was convenient to all the restaurants and bars. I highly recommend the location if you would like to stay in the Santa Cruz neighborhood in Seville.
Response from Equipo Murillo on 23 June 2023
Dear Mr. Aruna,Thank you very much for your time and for sharing your experience with us. Also thank you for mentioning our staff , it makes us very happy to know that we are doing a good job.If you wish to return, do not hesitate to contact us.All the best.

10/10 Excellent

Aruna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is an excellent property. Clean rooms.. Great in room amenities..Excellent staff. All attractions are within 5 to 20 mins from property. Airport was a single bus ride of 4 euros per passenger.. Easy commute.. Lots of flamenco performances around.. Lots of dining options near the property.. We got excellent vegetarian food.. will come back if I am in the area again!
Stayed 2 nights in Jun 2023
Response from Equipo Murillo on 23 June 2023
Dear Mr. Aruna,Thank you very much for your time and for sharing your experience with us. Also thank you for mentioning our colleague , it makes us very happy to know that we are doing a good job.If you wish to return, do not hesitate to contact us.All the best.

10/10 Excellent

Gary

Stayed 4 nights in Jun 2023
Response from Murillo Team on 10 July 2023
Dear Mr. Gary,Thank you very much for your time and for sharing your experience with us. If you wish to return, do not hesitate to contact us. All the best.

6/10 Okay

Joanne

Liked: Cleanliness, room comfort
Nice room, underwhelming service
Based on the reviews, we were expecting good things. However, our stay was disappointing. When I booked it said keys had to be collected at Hotel Murillo, which seemed quite close. A few days before the booking I was emailed and told I had to get them from somewhere about a kilometre away! This was completely unsuitable because we were arriving at 10pm and my husband has a bad knee. I called and arranged that someone would bring us the key if we called just before we arrived. However, when I did the person I spoke with kept insisting we come to a hotel far away. Eventually I convinced her after pointing out I had this offer in writing. When she arrived none of the keys she had worked for our room anyway, so if we had gone there we'd have had to go back again! She finally got the keys to work on the door, but we discovered later only one would power the room (air con and lights) while the other two only opened the doors. The following day one of the keys stopped working altogether and the final day (36 degrees) the air con stopped working. When I called the number a man kept mansplaining to me that someone would call me to explain how the air con worked. Despite telling him three times I'd been there three days and I knew how it worked but that it had stopped working, he didn't believe me. Then a woman arrived and said she didn't know why but someone had turned our room to warm air only on the main switch. Room was nice, but they need to sort out their service issues.
Stayed 4 nights in Jun 2023

10/10 Excellent

Irina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved the property - we were upgraded to superior suite (thanks to Maria) and loved the suite, area and Seville in general!
Stayed 5 nights in May 2023
Response from Murillo Team on 11 June 2023
Dear Ms. Irina,Thank you very much for your time and for sharing your experience with us.Also thank you for mentioning our colleague María, it makes us very happy to know that we are doing a good job.If you wish to return, do not hesitate to contact us.All the best.

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness
We stayed 3 nigts at his amazing property!Its location was perfect, within walking distance to all that we wanted to se in Sevilla.Close to lots of great restaurants and taverns too!There was a great rooftop patio to sit and have a coffee or drink also.Would highly recommend this place for a stay in Sevilla!
Stayed 3 nights in May 2023
Response from Murillo Team on 11 June 2023
Dear Mr. Brian,Thank you very much for your time and for sharing your experience with us.As you mention, our suites are in a very good location to tour the city and discover the gastronomy.Also on the second floor we have a terrace for the use of guest, where one can relax after a long day.If you wish to return, do not hesitate to contact us.All the best.

8/10 Good

Julie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great kitchenette enabled us to have a decent breakfast prior to our early birding tour and to have evening cup of tea after a full day of touring. Great restaurants to dine and major attractions are within walking distance.
Stayed 6 nights in May 2023
Response from Murillo Team on 11 June 2023
Dear Ms. Julie,Thank you very much for your time and for sharing your experience with us.As you mentioned, our suites have a great kitchen to prepare a good breakfast and start with energy.If you wish to return, do not hesitate to contact us.All the best,

10/10 Excellent

alan

Liked: Cleanliness, property conditions & facilities
Good choice for the key sites in Seville. Good staff. Check in location is a little tricky to get to but is walkable with cases from main road
Stayed 2 nights in May 2023
Response from Murillo Team on 24 May 2023
Dear Mr AlanThank you very much for your time and sharing your experience with us and your mention to our staff makes us happy to know that we do a good job.As you mention, we are in a great place to discover Seville.Finally, we appreciate your mention regarding key collection, which takes place in another building. So future travelers can read it.If you wish to return, do not hesitate to contact us.All the best,