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"Beautiful hotel, everyone in the staff is amazing, very helpful and very friendly! "

"Charming helpful staff. Great breakfast in the roof top restaurant. Free tea coffee with online check in. Couldn't be better"

"Very clean. A really nice vibe, the people that were in the same room as me were very very cool and easy to talk to, the staff was always very polite and helpful with everything that we needed. The location is PERFECT, around 11-14 min away from Gran Via, literally in front of the museo Reina Sofía, many restaurant options, the buffet that they have included in the breakfast fee is very well sorted and worth the extra money. Definitely a 5 stars "

"The best of this hotel is its staff - all of the employees were pleasant and helpful in all the ways , which made my stay great "

"Very friendly staff and overall a great hotel! Rooms are clean and spacious but bathrooms are a little outdated."

"The wall where our headboard was shook every time there was a certain door closed either on the same floor or the floor above."

"Everything was perfect but my only complaint would be that the only option for a coffee and pasty before 9am is the full buffet in the 7th floor. Not everyone wants a full breakfast. It would be nice if the little coffee and pastry stand in the main floor opened sooner!"

"Great experience "

"Stayed here for a visit to the Madrid Open tennis. Arrived at 12.30 & staff were very friendly letting me check in immediately before heading to stadium. Uber was €6.50 each way & was really quick. AC was nice & cool. Free bag of sweets. Would be better if there was some water provided, only way to get this is vending machine at reception lobby. Same with tea/coffee."