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Hard Rock Hotel Madrid

Photo gallery for Hard Rock Hotel Madrid

Featured image
Seasonal outdoor pool, open 11:00 AM to 7:00 PM, pool umbrellas
Terrace/patio
Terrace/patio
Down duvets, minibar, in-room safe, desk

Overview of Hard Rock Hotel Madrid

Hard Rock Hotel Madrid

4.8/5 Exceptional

Guests rated this property 5.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Ronda de Atocha 17, Madrid, 28012

Explore the area

  • Popular LocationPrado Museum13 min walk
  • Popular LocationPuerta del Sol20 min walk
  • Popular LocationGran Via Street12 min drive
  • AirportMadrid (MAD-Adolfo Suarez Madrid-Barajas)17 min drive

Choose dates to view prices

About this area

Madrid

Located in Arganzuela neighbourhood, Hard Rock Hotel Madrid is connected to a railway/underground station. CaixaForum Madrid and Museo Nacional Centro de Arte Reina Sofia are cultural highlights, and some of the area's attractions include Madrid Amusement Park and Madrid Zoo Aquarium. Looking to enjoy an event or a game while in town? See what's happening at Palacio Vistalegre or Las Ventas.

What's nearby

  • Museo Nacional Centro de Arte Reina Sofia - 5 min walk
  • Paseo del Prado - 6 min walk
  • Prado Museum - 13 min walk
  • Puerta del Sol - 20 min walk
  • Gran Via Street - 12 min drive

Getting around

  • Madrid (XOC-Atocha Train Station) - 5 min walk
  • Estación del Arte - 5 min walk
  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 17 min drive

Restaurants

  • Sessions — 1 min walk
  • GMT+1 — 1 min walk
  • O Pazo de Lugo - 2 min walk
  • La Libre - 3 min walk
  • La Rosa - 3 min walk

About this property

Hard Rock Hotel Madrid

Pet-friendly hotel connected to a railway/underground station in Madrid with restaurant
A restaurant, 2 bars/lounges and a poolside bar are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a seasonal outdoor pool, concierge services and dry cleaning. All 161 soundproofed rooms feature free WiFi and minibars. Comforts include pillow menus and down comforters, and guests will also appreciate thoughtful touches such as espresso makers and bathrobes.
Hard Rock Hotel Madrid offers 161 forms of accommodation with minibars and laptop-compatible safes. Beds feature down comforters. A pillow menu is available. 49-inch Smart televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Wheelchair-accessible parking available
  • On-site parking options include a garage

Food and drink

  • Full breakfast available for a fee 7:30 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends: EUR 25 for adults and EUR 12.5 for children
  • 1 restaurant
  • 2 bars/lounges and 1 poolside bar

Things to do

  • Designer shops
  • Seasonal outdoor pool

Family friendly

  • Free cots/infant beds
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Spanish

Outdoors

  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)

Entertainment

  • 49-inch smart TV
  • Digital channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 50 per pet, per day
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: EUR 25 for adults and EUR 12.5 for children (approximately)
  • Pet fee: EUR 50 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from May to September
Pool access available from 11:00 AM to 7:00 PM

Property is also known as

Hard Rock Hotel Madrid Hotel
Hard Rock Hotel Madrid Madrid
Hard Rock Hotel Madrid Hotel Madrid

Frequently asked questions

Overall score and ratings

4.8

Exceptional

Rating 5 - Excellent. 18 out of 20 reviews
5 - Excellent 90%
Rating 4 - Good. 1 out of 20 reviews
4 - Good 5%
Rating 3 - Okay. 1 out of 20 reviews
3 - Okay 5%
Rating 2 - Poor. 0 out of 20 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 20 reviews
1 - Terrible 0%

5.0/5

Cleanliness

4.9/5

Staff & service

4.9/5

Amenities

5.0/5

Property conditions & facilities

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent new hotel in Madrid. all the important things are done right here.
Stayed 1 night in Sep 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal de el hotel servicio excelente 100 💯 recomendamos
Stayed 5 nights in Sep 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was super nice and helpful some of the best people ive met while in Spain
Stayed 1 night in Sep 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and great staff
Stayed 3 nights in Aug 2021

5/5 Excellent

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time everything is good excellent service , quality food and excellent hospitality .
Stayed 6 nights in Aug 2021