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"While there were a few minor maintenance issues with our room (some of the power outlets were not working, refrigerator door wouldn’t shut, hotel wifi cut out), the staff were so responsive and had it all fixed by the very next day. Amazing responsiveness and politeness. The location of the hotel was way above expectation. Quiet area but only a short walk to Myeongdong Market. For our family’s first visit to Seoul, it was perfect. "

"The Lotte services is impeccable!"

"Great stay. Ideal location. 2-mins from airport bus in/from Inchon. Subway and buses within 5-min walk to most Seoul sights. Love the dining options nearby. "

"Hotel was in neighborhood with many dining options and next to subway and bus stops."

"The location is great. The clean room and the layout was good. The staff was friendly and professional. I'd stay here again. "

"Great stay.,,very comfortable liked the area. WiFi not always available and sometimes slow. Was able to compensate with eSIM on phone"

"Great location with easy access to subway, very clean and spacious for families (we booked the 2-room suites and had plenty of space). "

"very nice "

"Great spot for myeongdong market"