2 bars/lounges, rooftop bar, cocktail bar
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Reviews of Luna2 Seminyak by Premier Hospitality Asia

3.5 out of 5
Luna2 Seminyak by Premier Hospitality Asia
Jalan Sarinande No. 20, 4, Seminyak, Bali

Reviews

9.4

Exceptional

Rating 10 - Excellent. 66 out of 86 reviews" "
Rating 8 - Good. 14 out of 86 reviews" "
Rating 6 - Okay. 3 out of 86 reviews" "
Rating 4 - Poor. 2 out of 86 reviews" "
Rating 2 - Terrible. 1 out of 86 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Rakesh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Found the hotel from a magazine review and booked it for reasons of being a bit special with the design. The stay was refreshing and hotel staff was really helpful and welcoming also breakfast with a la carte eggs menu was one of the best breakis I’ve had! 25 min walk to the beach, got upgrade to something like a 50sqm room. Great recommend for a night or two 👌
Stayed 1 night in Feb 2020

8/10 Good

stacey

Liked: Staff & service, property conditions & facilities, room comfort
Close to the beach. Nice staff.
We stayed in the Sunset Studio. It was amazing. Great views of the ocean and sunset and the swimming pool. The roof top bar was also a fun place to hang out. Breakfast was included and had a great variety and options. We only had a problem with the movie theater. It was very musty and smelled like mildew. My boyfriend had difficulty breathing so we couldn’t stay to watch the movie. I was disappointed because it was such a since set up. Very close to the beach. Great pool.
Welcome drink
Pool
Love this picture in pool bathroom
Stayed 4 nights in Feb 2020

4/10 Poor

Ghassane

Stayed 1 night in Nov 2019

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2019
Response from Luna2 Seminyak Team on 26 Nov 2019
Dear Mr/Mrs Aaron. Warmest greetings from Luna2 Seminyak, Thank you very much for the kind review. We would like to thank you for having stayed with us, and we all look forward to the opportunity of again welcoming you back to Luna2 Seminyak. Best Regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Funky hotel just steps from Seminyak beach with a fantastic rooftop bar. Only a small amount of rooms so it never felt busy or crowded. Cinema was fantastic, but could benefit from a small fitness room.
Stayed 2 nights in Oct 2019
Response from Luna2 Seminyak on 26 Nov 2019
Dear Mr/Mrs, Warmest greetings from Luna2 Seminyak, Thank you very much for the kind review. We would like to thank you for having stayed with us, and we all look forward to the opportunity of again welcoming you back to Luna2 Seminyak. Best Regards, Luna2 Seminyak Team

10/10 Excellent

YonniH, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
The property is very nice and the staff was very friendly and even called me by name most of the time. The rooms were quite large. And, the breakfast was fantastic! I would recommend including it.
Stayed 6 nights in Sep 2019
Response from Luna2 Team on 4 Oct 2019
Dear Mr/Mrs. YonniH, Warmest greetings from Luna2 Seminyak, Thank you very much for the kind review. We would like to thank you for having stayed with us, and we all look forward to the opportunity of again welcoming you back to Luna2 Seminyak. Best Regards, Luna2 Seminyak Team

8/10 Good

Divij

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay! September 2019
Nice property, 2 minute walk from the beach. It is a small-ish hotel with only 14 rooms. Each room is uniquely designed and is very spacious.We had a nice view of the beach from the balcony. It is a 15 minute walk to the main shopping / hangout spots or you can take a gojek which is usually less than 2$ for a car. Would recommend if you are looking for a relatively quieter stay with easy access to the beach.
Stayed 2 nights in Sep 2019
Response from Luna2 Seminyak Team on 26 Nov 2019
Dear Mr/Mrs. Divij, Warmest greetings from Luna2 Seminyak, Thank you very much for the kind review. We would like to thank you for having stayed with us, and we all look forward to the opportunity of again welcoming you back to Luna2 Seminyak. Best Regards, Luna2 Seminyak Team

10/10 Excellent

Natacha Salte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Fantastisk hotel right on the beach. Will definitely be going back!
Stayed 2 nights in Sep 2019
Response from Luna2 Seminyak Team on 26 Nov 2019
Dear Mr/Mrs. Natacha, Warmest greetings from Luna2 Seminyak, Thank you very much for the kind review. We would like to thank you for having stayed with us, and we all look forward to the opportunity of again welcoming you back to Luna2 Seminyak. Best Regards, Luna2 Seminyak Team

10/10 Excellent

bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Luna2 Seminyak Team on 26 Nov 2019
Dear Mr/Mrs. Bruno, Warmest greetings from Luna2 Seminyak, Thank you very much for the kind review. We would like to thank you for having stayed with us, and we all look forward to the opportunity of again welcoming you back to Luna2 Seminyak. Best Regards, Luna2 Seminyak Team

10/10 Excellent

Sigbjorn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family feel boutique hotel
Great little boutique hotel, family feeling. Very friendly staff. Great private/quiet pool area. Beach 1min walk. Nice design. Get a room on the 2nd or 3rd floor. Overall great. Highly recommended.
Stayed 1 night in Aug 2019
Response from Luna2 Seminyak Team on 12 Sept 2019
Dear Sigbjorn Thank you very much for your great review. We are so happy to hearing that you loved the design and the facilities that we have. It was a pleasure to have you. We looking forward to welcoming you in the future. Regards

10/10 Excellent

Lazaros

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place and location rooms are super
This place needs 6 stars so amazing
Stayed 2 nights in Aug 2019
Response from Luna2 Team on 26 Nov 2019
Dear Mr/Mrs. Bruno, Warmest greetings from Luna2 Seminyak, Thank you very much for the kind review. We would like to thank you for having stayed with us, and we all look forward to the opportunity of again welcoming you back to Luna2 Seminyak. Best Regards, Luna2 Seminyak Team

10/10 Excellent

Eimear

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place to stay!
We stayed in a Luna2 as a couple. We absolutely loved the room which was very spacious, modern and kitted out with lots of facilities (even a little area to cook but we did not use this). We did not end up using the cinema or lounge/cafe due to only being there 3 nights and being busy however the bar/cafe look fab! We did not see the cinema. The staff were so helpful and kind. They also allowed us to check out 3 hours late with no questions asked or fee charged. The pool is a full 25m and is great for a proper swim. The location of the resort is a couple of minutes walk from the beach. You’re a good walk (approx 25 mins) from the seminyak market and main strip but the location on the beach is great - not far from doublesix beach where the sunset can be viewed on a beanbag with a cocktail! We didn’t really go into seminyak much and spent most of the time of the beach. Would most definitely recommend luna2 and will be returning if we come back to seminyak!
Stayed 3 nights in Jun 2019
Response from Luna2 Team Seminyak on 16 July 2019
Dear Eimear. Warmest greetings from Luna2 Seminyak, Thank you very much for the kind review. We would like to thank you for having stayed with us, and we all look forward to the opportunity of again welcoming you back to Luna2 Seminyak. Best Regards, Luna2 Seminyak Team

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great spacious rooms, fun aesthetic theme throuhhout, lengthy pool, quiet
Stayed 2 nights in Jun 2019
Response from Luna2 Seminyak Team on 19 July 2019
Dear Mr/Mrs. Warmest greetings from Luna2 Seminyak, Thank you very much for the kind review. We would like to thank you for having stayed with us, and we all look forward to the opportunity of again welcoming you back to Luna2 Seminyak. Best Regards, Luna2 Seminyak Team

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent service. Close to the beach and restaurants. Will come back for sure
Stayed 2 nights in Jun 2019
Response from Luna2 Team Seminyak on 7 June 2019
Dear Cesar. Thank you for your kind review. Hope you have enjoyed our Lunafood and our service. Your valuable review will give us the chance to improve our service to any guest in many cases. We look forward to welcoming you and your family in the near future. Once again thank you very much for spending your holiday with us at Luna2. Best Regards Luna2 team

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2019
Response from Luna2 Team Seminyak on 4 June 2019
Dear Craig. Thank you for your kind review. Hope you have enjoyed our facilities on your short stay with us. Your valuable review will give us the chance to improve our service to any guest in any cases. We look forward to welcoming you and your family in the near future. Once again thank you very much for spending your holiday with us at Luna2. Best Regards Luna2 team

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Response from Luna2 Team Seminyak on 21 May 2019
Dear John. Thank you for your kind review. We've loved to hearing that you liked our food, our space rooftop bar. Hope you have seen our other facilities on your short stay with us. Your valuable review will give us the chance to improve our service to any guest in any cases. We look forward to welcoming you and your family in near future. Once again thank you very much for spending your holiday with us at Luna2. Best Regards Luna2 team

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and had a great vibe. Rooms are large with very cool décor. Only 3 minute walk to the beach and 5-15 min to restaurants and bars. Bar and restaurant on the roof was nice for sunset and drinks good quality. Staff was nice and accommodating.
Stayed 1 night in Apr 2019
Response from Luna2 Seminyak Team on 26 Apr 2019
Dear Mr/Mrs. Warmest greetings from Luna2 Seminyak, Thank you very much for the kind review. We would like to thank you for having stayed with us and enjoy our Rooftop Bar. We look forward to the opportunity of welcoming you back. Best Regards, Luna2 Seminyak Team

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to beach for a great price. Nice rooftop bar.
Stayed 1 night in Mar 2019
Response from Luna2 Seminyak Team on 8 Apr 2019
Dear Mr/Mrs. Warmest greetings from Luna2 Seminyak, Thank you very much for the kind review. We would like to thank you for having stayed with us and enjoy our Rooftop Bar. We look forward to the opportunity of welcoming you back. Best Regards, Luna2 Seminyak Team

6/10 Okay

Isabel

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019
Response from Luna2 Seminyak Team on 3 Apr 2019
Dear Mr/Mrs. Isabel, Warmest greetings from Luna2 Seminyak, Thank you very much for the kind review. We would like to thank you for having stayed with us, and we all look forward to the opportunity of again welcoming you back to Luna2 Seminyak. Best Regards, Luna2 Seminyak Team

10/10 Excellent

Geir-Olav, Oslo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel experience in a long time
Amazingly well done hotel (and I have stayed at a few so I have to compare with...). Everything from service to cleanliness to standard on my really cool room was spotless and I was suprised by the high quality of the food. Some other reviews I have seen complained about the food, but it was the best food I got during my 10 day stay in Bali and I am pretty used to fine dining. Litterally 1 minute to walk to the beach, and the roof terrace was just fantastic. I will for sure bring my wife and come back to Luna2 next time I am in Sminyak.
Stayed 1 night in Feb 2019
Response from Made on 22 Feb 2019
Dear Geir-Olav Thank you for your kind review. We've loved to hearing that you liked our food, our space rooftop bar. Hope you have seen our other facilities on your short stay with us. Your valuable review will give us the chance to improve our service to any guest in any cases. We look forward to welcoming you and your family in near future. Once again thank you very much for spending your holiday with us at Luna2. Best Regards Luna2 team

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 STAR!! Fun, Funky Hotel with BEST STAFF EVER!
THE BEST HOTEL IN ALL OF BALI!! Seriously can’t say enough about this boutique, fun yet quiet hotel right in the mix of Seminyak yet perfectly tucked away from it all near the beach (300 FT) with 5 Star Service, Comfort & Rooms like no other in the area. We ended up booking another 2 WEEKS to stay through the holidays and so glad we did. We moved from a Grand Room to Sunset Room...each had their own person unique touches that made them special in their own way. THE STAFF or should I say LUNA 2 FAMILY is what really makes this boutique a 5 Star. I’ve stayed at hotels all over the world and never felt more at home with a family of staff than here at Luna2. We will return one day. ENJOY!!
Stayed 9 nights in Dec 2018
Response from Anton on 15 Jan 2019
Dear Mr David and Mrs Raessa, Warmest greetings from Luna2 Seminyak Family, Thank you for your kind review. Hello! how are you ? hope all great for you there. We already miss you guys in luna2 seminyak. and Its our pleasure to be able assist you during your holiday. We hope that you have a wonderful time for the rest of your holiday and we wish the best for you and your family. You guys already part of our family! and we always welcome our family back anytime. So please feel free to come visit us again in the future! Thank you and see you again. Sincerely yours, Luna2 Seminyak Family

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is fantastic (quiet, close to the beach) with a 10 minute walk to many Seminyak points of interest and a free local shuttle. The staff are great and very willing to help. The hotel is very different with an interesting theme. Some of the interiors are slightly dated - e.g. Some of the towels and linen were well worn, but very clean. We were in the Sunset suite which has amazing views, but a slightly odd choice of a retro TV which isn't that great to watch. The cinema and pool are great, and if you plan ahead you can request specific movies - like a private Gold class cinema including drink and food service.
Stayed 6 nights in Dec 2018
Response from Luna2 Team on 14 Jan 2019
Dear Warmest greetings from Luna2 Seminyak, Thank you very much for the kind review. its our pleasure to know that you like our hotel concept and our service. We are striving to improve our quality and service and therefore your review and feedback are needed and highly valued. We would like to thank you for having stayed with us, and we all look forward to the opportunity of again welcoming you back to Luna2 Seminyak. Best Regards, Luna2 Seminyak Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Luna2 Seminyak Team on 14 Jan 2019
Dear Warmest greetings from Luna2 Seminyak, Thank you very much for the kind review. We are striving to improve our quality and service and therefore your review and feedback are needed and highly valued. We would like to thank you for having stayed with us, and we all look forward to the opportunity of again welcoming you back to Luna2 Seminyak. Best Regards, Luna2 Seminyak Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2018
Response from Luna2 Seminyak Team on 3 Jan 2019
Dear Mr/Mrs. Warmest greetings from Luna2 Seminyak, Thank you very much for the kind review. We would like to thank you for having stayed with us, and we all look forward to the opportunity of again welcoming you back to Luna2 Seminyak. Best Regards, Luna2 Seminyak Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel with above and beyond service
First of all, the hotel design was so unique and interesting - but not in a 'strange' way - that it really made the stay feel more enjoyable. Normally I don't care about these things but the way that every detail was attended to made it really nice and simple. Often this was in little ways - like every light switch being (nicely) labeled or the special "charging station" area with universal outlets - but adding them all together made a big difference. On top of all this was the service. In addition to being very friendly and helpful, in my case they really saved me after I accidentally left my apartment key card with them rather than my hotel key card. Upon getting home in my country and realizing it, I contacted them and they immediately mailed my key card back to me at no hassle or cost. I highly recommend them for anyone except possibly people with small children or walking disabilities, only because the 5 minute walk to the main street is a bit hard to navigate due to its small width / many vehicles / no sidewalk.
Stayed 4 nights in Dec 2018
Response from Luna2 Seminyak Team on 2 Jan 2019
Dear Mr/Mrs. Warmest greetings from Luna2 Seminyak, Thank you very much for the kind review. its our pleasure to know that you like our hotel concept and our service. We are striving to improve our quality and service and therefore your review and feedback are needed and highly valued. We would like to thank you for having stayed with us, and we all look forward to the opportunity of again welcoming you back to Luna2 Seminyak. Best Regards, Luna2 Seminyak Team

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018
Response from Luna2 Seminyak Team on 3 Jan 2019
Dear Mr/Mrs. Warmest greetings from Luna2 Seminyak, Thank you very much for the kind review. We would like to thank you for having stayed with us, and we all look forward to the opportunity of again welcoming you back to Luna2 Seminyak. Best Regards, Luna2 Seminyak Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from Luna2 Seminyak Team on 3 Jan 2019
Dear Mr/Mrs. Warmest greetings from Luna2 Seminyak, Thank you very much for the kind review. We would like to thank you for having stayed with us, and we all look forward to the opportunity of again welcoming you back to Luna2 Seminyak. Best Regards, Luna2 Seminyak Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We booked at the last minute, as we needed somewhere to stay whilst our villa was getting ready. I was very pleasantly surprised. This place is fun and quirky. Right on the beach. Lovely staff, I would definetly stay again.
Stayed 1 night in Dec 2018
Response from Made on 12 Dec 2018
Dear Anonymous Thank you very much for your kind review. We are so happy to hear that you had loved our place and the staff. We will pass it your review to all of our team. Once again thank you very much for staying with us. we look forward to seeing you again in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small scale hotel. Fantastic design Great facilities. Friendly staff. Close proximity to the beach.
Stayed 4 nights in Nov 2018
Response from Made on 12 Dec 2018
Dear Anonymous Thank you very much for sharing your kind review. Happy to hear that you loved the staff, the design and our small hotel. Hope to seeing you again in the future.

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from Luna2 Seminyak on 22 Nov 2018
Dear Chris Thank you for your stay with us at Luna2 Seminyak Hopefully we can accommodate you in your next holiday in Bali. Regards

10/10 Excellent

DR GH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacy place on the Beach
We were absolutely delighted on arrival at Luna 2. Very modern and very clean Hotel just 50 m from Seminyak beach and close to the vibrant bars and beach clubs. We loved the spacy " lunatic" design and you pick up the Luna- Philosophy immediately. Service is immaculate ! Thanks Luna Team!
Stayed 2 nights in Nov 2018
Response from Luna2 Seminyak Team on 2 Jan 2019
Dear DR GH Warmest greetings from Luna2 Seminyak, Thank you very much for the kind review. its our pleasure to know that you like our hotel concept and our service. We are striving to improve our quality and service and therefore your review and feedback are needed and highly valued. We would like to thank you for having stayed with us, and we all look forward to the opportunity of again welcoming you back to Luna2 Seminyak. Best Regards, Luna2 Seminyak Team

10/10 Excellent

Wendy, Ottawa, Ontario, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is one of the funkiest I have ever been in. From the artwork to the sixties styling throughout, it is a feast for the eyes. Our room was incredibly spacious and the staff at the hotel bent over backwards to be helpful despite the fact we were there only one night. The location was awesome,just a short walk to the beach and the rooftop bar at sunset was the piece de resistance. Would recommend this place to anyone.
Stayed 1 night in Oct 2018
Response from Luna2 Team on 4 Oct 2019
Dear Mr/Mrs. Wendy Warmest greetings from Luna2 Seminyak, Thank you very much for the kind review. We would like to thank you for having stayed with us, and we all look forward to the opportunity of again welcoming you back to Luna2 Seminyak. Best Regards, Luna2 Seminyak Team

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Stayed 1 night in Oct 2018
Response from Luna2 Team on 4 Oct 2019
Dear Mr/Mrs. Mark, Warmest greetings from Luna2 Seminyak, Thank you very much for the kind review. We would like to thank you for having stayed with us, and we all look forward to the opportunity of again welcoming you back to Luna2 Seminyak. Best Regards, Luna2 Seminyak Team

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
Great service, food amazing, brilliant hotel amenities, great location
Stayed 6 nights in Oct 2018
Response from Luna2 Team on 4 Oct 2019
Dear Mr/Mrs. Sarah, Warmest greetings from Luna2 Seminyak, Thank you very much for the kind review. We would like to thank you for having stayed with us, and we all look forward to the opportunity of again welcoming you back to Luna2 Seminyak. Best Regards, Luna2 Seminyak Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to beach, but not on the beach. Although nice, and modern space tooni design, but access On a small narrow street and far to walk to shops and restaurants.
Stayed 6 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Value for the price
This hotel is amazing. The location/decor/staff all great! Food wasn't my favourite but with such a good location theres so many places near by. Definitely recommend this hotel!!!
Stayed 1 night in Sep 2018
Response from Luna2 Team on 4 Oct 2019
Dear Mr/Mrs. Warmest greetings from Luna2 Seminyak, Thank you very much for the kind review. We would like to thank you for having stayed with us, and we all look forward to the opportunity of again welcoming you back to Luna2 Seminyak. Best Regards, Luna2 Seminyak Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this place
Absolutely loved this hotel! The decor is amazing, the staff are so friendly and helpful, there were no bugs, pool was great, location was great, really no complaints! Amazing!
Stayed 3 nights in Sep 2018
Response from Luna2 Team on 4 Oct 2019
Dear Mr/Mrs. Warmest greetings from Luna2 Seminyak, Thank you very much for the kind review. We would like to thank you for having stayed with us, and we all look forward to the opportunity of again welcoming you back to Luna2 Seminyak. Best Regards, Luna2 Seminyak Team

8/10 Good

Verified traveller

Great location very close to the beach, clean small boutique hotel.
Stayed 1 night in Aug 2018
Response from David on 27 Aug 2018
Dear guest Greetings from Luna2 Seminyak, Bali Thank you for sharing and giving your feed back when staying with us. We are very delighted to know that you were enjoying the stay. I will share your kind words to the entire team. We are looking forward to welcoming you again at Luna2 in your next trip to Bali Kind regards David

2/10 Terrible

mark, new zealand

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice location close to beach
Full credit to Expedia they refunded 5 of our 7 night stay. We were booked and confirmed for our 7 night stay on arrival we were told we would have to be relocated to another hotel at a 1/3 of the cost as Luna 2 for 2 nights in the middle of our vacation which also happened to be our wedding anniversary? To start with they were on happy to pay for our transfer cost the rude an didn’t take ownership of there problem and laughed at us ? I believe this hotel has new owners I suggest they seriously need to look at there management as the manager of the hotel that we requested to meet was too busy to see. Very disappointed Luna Shame on you We will never recommend or stay again. Mark & karen Madams
Stayed 7 nights in Aug 2018
Response from David on 14 Sept 2018
Dear Mark Greetings from Luna2 Seminyak, Bali We are sorry to hear your unpleasant experience when staying with us recently. We also thank you for your feedback and We will make sure this issue will not happen again in the future. Kind regards David

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018
Response from David on 5 Aug 2018
Dear Angel Greetings from Luna2 Seminyak, Bali We are very delighted to know that you were enjoying your stay with us at Luna2. Your kind comment will be shared to the entire team to motivate them to always give a cosmic experience for all guests. Thank you and we are looking forward to welcoming you back to Luna2 in the next trip to Bali. Kind regards David Oktariawan Assistant Front Office & Reservations Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2018
Response from David on 26 July 2018
Dear guest Thank you for sharing your experience when staying with us at Luna2. We look forward to welcome you again in your next holiday to Bali. Kind regards Reservation Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and hospitality. Very friendly and cooperative staff. Spacious room and great breakfast. we were given late checkout until 4:00 PM on our departure date. Can’t think of a more positive atmosphere.
Stayed 2 nights in Mar 2018
Response from Gek Ita on 11 Apr 2018
Thank you for your email and we are so glad to know that you had such a wonderful time at Luna2. We will commend our staff for their job well done. Please let other travelers know about your experience with a review of Luna2 on Tripadvisor. We hope to welcome you again for your next trip to Bali at Luna2 Seminyak, Bali

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay friendly helpful staff very clean
Stayed 3 nights in Sep 2017
Thank you for staying with us. We really appreciate your feedback.

8/10 Good

Cara , New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Funky little hotel near the beach
Really gorgeous hotel with a really consistent theme throughout. Rooms have Monopoly names (mayfair on three), pool is gorgeous, the art smattered around is gorgeous and there are little monopoly bits everywhere (the hat, a hotel). Too cute. The staff do know your name and are very helpful. The food could have been better. We only had one breakfast here, bit salty for my liking. But apparently they would have made to order (I would have rather had Indonesian food). Live and learn
Stayed 2 nights in Aug 2017
Response from Citra Dewi - Front Office Manager on 4 Sept 2017
Dear Cara On behalf of everyone at Luna2, I would like to thank you for choosing to stay with us during your recent trip to Bali. We are delighted to hear that you were pleased with your stay with us. We are glad we were able to provide you with everything you needed for your stay. We would also like to thank you for your kind words and compliments regarding our room, pool, food and the staffs . Our great team are the soul of the Luna2 and a key reason why many of our guests keep returning to Luna2. It is feedback such as yours that enables us to reinforce the quality of our service and we really appreciate your constructive comments regarding our breakfast We are pleased that you enjoyed your visit to Luna2, and hope to have the pleasure of welcoming you again soon in the near future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hip hotel with big room
It was a great stay, the staffs were very warm-welcoming. Just....the minus goes for the fact that even the beach is closely its quite dirty and covered with garbage. We were told the beach is always like this during December; but I stayed at another hotel last December and the beach was not like this. Moreover, the pool is not as big, nor kids-friendly which is a double whammy when the beach is also not in the good condition. Area wise, it is actually a bit far from the busy area. Renting a scooter would make it easier when u wanna go out. I will one back for Luna2 studio in a different season.
Response from General Manager on 27 Jan 2017
Dear guest Thank you for sharing your experience with us. I am very pleased to read that our staff services excided your expectation and giving you a very warm-welcoming. Following to your review, it was become our biggest disappointment either to see the beach condition. Garbage on the beach is submissions from the river that surround the coast. Trash washed up river during the rainy season which each end of the year and the beginning of the year. I can say , the conditions were very embarrassing for Bali. However our staffs and the local community each morning always work hand in hand to clean up trash that washed up on the beach. Should you decide to give us a second opportunity, we would like to inform you that Luna2 studiotel can arrange a host of in-house and out-of-house activities to suit kids of all ages including tweens, teens and children. Our complimentary kids’ coordinator babysitting services is also available as requested and you may visit Lunaplex – our 16 seat private cinema with 2 movies showing daily. We also provided temporary membership to Canggu Club, as an option for our guest who would like to visit Bali's premium recreational club Again, many thanks for your constructive feedback and we look forward to having the opportunity to see you in another season. Regards Citra Dewi Luna2 Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super boutique hotel in Seminyak
Awesome boutique hotel in Seminyak with extra ordinary food and roof-top bar. I hardly recommend Luna2 studiotel. I can not wait till my next stay
Response from General Manager on 27 Jan 2017
Dear guest Thank you for staying with us at Luna2 studiotel, and for your kind review. It is fantastic to read you enjoyed our extra ordinary food and roof-top bar. The entire team is grateful for your very kind review and we look forward to seeing you back very soon for another visit to Luna2, and a fun night in Space roof top bar !

8/10 Good

Markus, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Once ok, not again
Lovely design on this cute boutique hotel. The service was rather slow and surprisingly enough, some staff didnt even speak english. Strange considering the hotel owners are British. Taxi service was super slow to arrive, even if they had 4 staff / drivers outside. Not so great food in the restaurant
Response from General Manager on 17 Sept 2016
Dear Markus Thank you for staying at Luna2 and happy to learn that you love the design. Very sorry to hear the challenge that you had while with us however we appreciated you taking time to write. We take this as an opportunity to improve so that we can continuously deliver better service moving forward. We hope this does not tarnish your faith on us and would give us another opportunity to have you in the future. Regards Hubertus Gede Hotel Manager

10/10 Excellent

Nicole, Oakland, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
theme hotel on the bech
What a pleasure! The hotel staff were all amazing. Our room was super comfortable. The hotel offered everything we needed to enjoy our stay. The daily breakfast was amazing. The pool comes complete with pool toys! How fun, even for adults. Just a short walk to the beach. A fair distance to the center of town, but we didn't mind the walk. All in all we had a wonderful stay. Would definitely recommend and stay there again
Response from Hubertus Gede on 17 Sept 2016
Dear Nicole Thank you for staying with us and thrilled to hear that you had an amazing stay. Thank you also for your compliment on our breakfast and the pool. We definitely look forward for your return and hopefully in the not too distance future. Regards Hubertus Gede Hotel Manager