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Reviews of Los Abrigados Resort and Spa

3.5 out of 5
Los Abrigados Resort and Spa
160 Portal Ln, Sedona, AZ

Reviews

8.6

Excellent

Rating 10 - Excellent. 1239 out of 2134 reviews" "
Rating 8 - Good. 501 out of 2134 reviews" "
Rating 6 - Okay. 198 out of 2134 reviews" "
Rating 4 - Poor. 103 out of 2134 reviews" "
Rating 2 - Terrible. 93 out of 2134 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Amy

Liked: Cleanliness, staff & service
In addition to all of the above, the location is outstanding.
Stayed 2 nights in Apr 2024
Response from GB on 1 May 2024
We are so glad you enjoyed your time with us. Thank you so much for sharing your feedback about your vacation at Los Abrigados Resort and Spa. It is our pleasure to have the opportunity to serve you and hope to welcome you back for a future visit!

10/10 Excellent

KAREN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay here. Location was perfect. Lots of dining options.Front desk personnel were very nice and welcoming. Rooms are a little dated but kept clean.
Stayed 2 nights in Apr 2024

8/10 Good

ANDREW, El Cajon

Liked: Cleanliness, staff & service, amenities
2 bed, 2 bath suite. Kitchen was very well equipped. Central air instead of box ac was great. Cabinets looked like they were from the 80’s. Grouting on the floor tiles around the toilet was breaking up. Bathtub had a brown tint to the floor. I’m sure it was clean but it didn’t look it. Caulk around tub coming apart. Poor patch fix on wood around tub. I would stay again but not in that room F229. When I drove on property it looked amazing. I was slightly disappointed how the room looked. Not what I expected. Lastly, I was quoted one price on Expedia then they added an additional $35 to it. Not sure why.
Stayed 1 night in Apr 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over and above! Great place. Highly recommended!
Stayed 1 night in Apr 2024
Response from GB on 1 May 2024
We are so glad you enjoyed your time with us. Thank you so much for sharing your feedback about your vacation at Los Abrigados Resort and Spa. It is our pleasure to have the opportunity to serve you and hope to welcome you back for a future visit!

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Lot’s of amenities. The only complaint is the shower head was a cheap RV style. Everything else was really good.
Stayed 2 nights in Apr 2024

8/10 Good

Michael, Domenick

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
We were in unit 310 it was very nice and spacious however we did not like the set up of bathroom being across the hall from first bedroom. Also no door at the sink area.
Stayed 3 nights in Apr 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice. Pool and hot tub was great!
Stayed 1 night in Apr 2024
Response from GB on 1 May 2024
We are so glad you enjoyed your time with us. Thank you so much for sharing your feedback about your vacation at Los Abrigados Resort and Spa. It is our pleasure to have the opportunity to serve you and hope to welcome you back for a future visit!

8/10 Good

Christine

Liked: Amenities
Outdoor areas were very nice. Room was spacious and comfortable except for furniture in living area. Couch cushions were sagging in front to the point where I almost fell off a couple of times—we had to keep pushing the lower cushion back in an attempt to try and secure it under the back cushion but it wouldn’t stay put. Couch definitely needs to be replaced.
Stayed 2 nights in Apr 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from GB on 1 May 2024
We are so glad you enjoyed your time with us. Thank you so much for sharing your feedback about your vacation at Los Abrigados Resort and Spa. It is our pleasure to have the opportunity to serve you and hope to welcome you back for a future visit!

10/10 Excellent

Daniel

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 3 nights in Apr 2024
Response from GB on 1 May 2024
We are so glad you enjoyed your time with us. Thank you so much for sharing your feedback about your vacation at Los Abrigados Resort and Spa. It is our pleasure to have the opportunity to serve you and hope to welcome you back for a future visit!

8/10 Good

Caroline

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location was perfect, facilities were clean and up-to-date. The only downside was I was approved for late check out but my key card was deactivated prior to the time the staff told me I could leave.
Stayed 1 night in Apr 2024
Response from GB on 25 Apr 2024
We are glad you enjoyed your stay with us! The keys often deactivate at 10:30am as that is when they were originally programmed, if you had late check out scheduled before checking in then it would be a glitch in the system unfortunately. We do look forward to your next stay!

10/10 Excellent

Kimberly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in staff and communications were awesome! The property was absolutely beautiful and the grounds extremely well kept! Enjoyed spending time in the pool and hot tub. The room we stayed in could use some updating/repairs, but was clean and stocked nonetheless.
Stayed 3 nights in Apr 2024
Response from GB on 25 Apr 2024
So glad to hear that you enjoyed your stay with us! We luckily will be going through renovations beginning of next year to update and upgrade the rooms! We are looking forward to your next stay!

10/10 Excellent

Valerie

Liked: Property conditions & facilities
Love our room and pool area. Very accommodating in getting us the perfect room too.
Stayed 1 night in Apr 2024
Response from GB on 25 Apr 2024
We are so glad you enjoyed your time with us. Thank you so much for sharing your feedback about your vacation at Los Abrigados Resort and Spa. It is our pleasure to have the opportunity to serve you and hope to welcome you back for a future visit!

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the cleaned and Satie and quiet
Stayed 2 nights in Apr 2024
Response from GB on 25 Apr 2024
We are so glad you enjoyed your time with us. Thank you so much for sharing your feedback about your vacation at Los Abrigados Resort and Spa. It is our pleasure to have the opportunity to serve you and hope to welcome you back for a future visit!

10/10 Excellent

Christine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay! I wish they had a breakfast option but overall great stay.
Stayed 4 nights in Apr 2024
Response from GB on 25 Apr 2024
We are so glad you enjoyed your time with us. Thank you so much for sharing your feedback about your vacation at Los Abrigados Resort and Spa. It is our pleasure to have the opportunity to serve you and hope to welcome you back for a future visit!

4/10 Poor

Leslie

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The property while clean was very dated. The food and beverage service apparently ends at 9 pm, very poor. Overall, very disappointed
Stayed 2 nights in Apr 2024
Response from GB on 25 Apr 2024
I do apologize that your stay was not up to your standards. We are going to go through a renovation end of this year beginning of next to upgrade and update the rooms. As for the food and beverage that is a third party and we do not have a way to control their hours, we do of course always have our small grab and go shop 24/7 with drinks, snacks, and treats! Hopefully we are able to have your next trip to Sedona be after the renovation so you can see the new and improved Los Abrigados!

8/10 Good

Kimberli

Liked: Cleanliness, staff & service, property conditions & facilities
W
Stayed 1 night in Apr 2024
Response from GB on 25 Apr 2024
We are so glad you enjoyed your time with us. Thank you so much for sharing your feedback about your vacation at Los Abrigados Resort and Spa. It is our pleasure to have the opportunity to serve you and hope to welcome you back for a future visit!

8/10 Good

Ellen

Travelled with family
Liked: Cleanliness, staff & service
Great location. Room tired, sofa smelled of smoke. Staff helpful.
Stayed 2 nights in Apr 2024
Response from GB on 25 Apr 2024
We are so sorry to hear that we did not meet your expectations with your stay we are going to have a full renovation in 2024 so hopefully we can have you come back and go above and beyond with your expectations!

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful grounds and rooms!
Stayed 3 nights in Apr 2024
Response from GB on 25 Apr 2024
We are so glad you enjoyed your time with us. Thank you so much for sharing your feedback about your vacation at Los Abrigados Resort and Spa. It is our pleasure to have the opportunity to serve you and hope to welcome you back for a future visit!

10/10 Excellent

Rafael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a fun weekend getaway from Vegas. People say the rooms are outdated, but i believe they are perfect for the location and style of the town. Will definitely be coming back soon
Stayed 2 nights in Apr 2024
Response from GB on 25 Apr 2024
We are so glad to hear that you enjoyed your stay with us! It is always good to hear that you enjoyed the older style in the room, we are going to go through an update and upgrade and hopefully you will love the style just as much during your next stay with us!

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. It is so close to shopping and restaurants. Our room was very clean when we arrived.
Stayed 3 nights in Apr 2024
Response from GB on 17 Apr 2024
We are so glad you enjoyed your time with us. Thank you so much for sharing your feedback about your vacation at Los Abrigados Resort and Spa. It is our pleasure to have the opportunity to serve you and hope to welcome you back for a future visit!

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant accomodations. Loved the patio by the pool and the convenient food options.
Stayed 1 night in Apr 2024
Response from GB on 17 Apr 2024
We are so glad you enjoyed your time with us. Thank you so much for sharing your feedback about your vacation at Los Abrigados Resort and Spa. It is our pleasure to have the opportunity to serve you and hope to welcome you back for a future visit!

10/10 Excellent

Carolina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Response from GB on 17 Apr 2024
We are so glad you enjoyed your time with us. Thank you so much for sharing your feedback about your vacation at Los Abrigados Resort and Spa. It is our pleasure to have the opportunity to serve you and hope to welcome you back for a future visit!

10/10 Excellent

Gabriel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean room. Enjoyed the mini golf and Creekside park.
Stayed 2 nights in Apr 2024
Response from GB on 17 Apr 2024
We are so glad you enjoyed your time with us. Thank you so much for sharing your feedback about your vacation at Los Abrigados Resort and Spa. It is our pleasure to have the opportunity to serve you and hope to welcome you back for a future visit!

8/10 Good

Jan

Stayed 3 nights in Apr 2024
Response from GB on 17 Apr 2024
We are so glad you enjoyed your time with us. Thank you so much for sharing your feedback about your vacation at Los Abrigados Resort and Spa. It is our pleasure to have the opportunity to serve you and hope to welcome you back for a future visit!

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Apr 2024
Response from GB on 17 Apr 2024
We are so glad you enjoyed your time with us. Thank you so much for sharing your feedback about your vacation at Los Abrigados Resort and Spa. It is our pleasure to have the opportunity to serve you and hope to welcome you back for a future visit!

8/10 Good

Brenda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is located right next to shopping and restaurants. Great options for shopping.
Stayed 1 night in Apr 2024
Response from GB on 17 Apr 2024
We are so glad you enjoyed your time with us. Thank you so much for sharing your feedback about your vacation at Los Abrigados Resort and Spa. It is our pleasure to have the opportunity to serve you and hope to welcome you back for a future visit!

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from GB on 17 Apr 2024
We are so glad you enjoyed your time with us. Thank you so much for sharing your feedback about your vacation at Los Abrigados Resort and Spa. It is our pleasure to have the opportunity to serve you and hope to welcome you back for a future visit!

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Abbey at the pool bar was amazing. Great drinks and conversation. Matt and Tiffy
Stayed 2 nights in Apr 2024
Response from GB on 17 Apr 2024
We are so glad you enjoyed your time with us. Thank you so much for sharing your feedback about your vacation at Los Abrigados Resort and Spa, I will let them know your feedback! It is our pleasure to have the opportunity to serve you and hope to welcome you back for a future visit!

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient and I had a lot of activities for you to do exercise room, yoga sound bath court to play on
Stayed 8 nights in Apr 2024
Response from `GB on 12 Apr 2024
We are so glad you enjoyed your time with us. Thank you so much for sharing your feedback about your vacation at Los Abrigados Resort and Spa. It is our pleasure to have the opportunity to serve you and hope to welcome you back for a future visit!

6/10 Okay

Ellen

Travelled with group
The furniture is so old and the couch and chairs are not comfortable at all. The bed was not bad but the rest was so uncomfortable to sit on and relax
Stayed 1 night in Apr 2024
Response from GB on 12 Apr 2024
So glad to hear that you enjoyed your stay with us! We luckily will be going through renovations beginning of next year to update and upgrade the rooms! We are looking forward to your next stay!

10/10 Excellent

Robert, Sinking Spring

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 2 nights in Apr 2024
Response from GB on 12 Apr 2024
We are so glad you enjoyed your time with us. Thank you so much for sharing your feedback about your vacation at Los Abrigados Resort and Spa. It is our pleasure to have the opportunity to serve you and hope to welcome you back for a future visit!

8/10 Good

Chandler

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located with lots of walkable options for food and shopping. Great pool and hot tub. Loads of activity options for all ages. Rooms need to be updated a little but are clean.
Stayed 4 nights in Apr 2024
Response from GB on 12 Apr 2024
So glad to hear that you enjoyed your stay with us! We luckily will be going through renovations beginning of next year to update and upgrade the rooms! We are looking forward to your next stay!

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from GB on 12 Apr 2024
We are so glad you enjoyed your time with us. Thank you so much for sharing your feedback about your vacation at Los Abrigados Resort and Spa. It is our pleasure to have the opportunity to serve you and hope to welcome you back for a future visit!

10/10 Excellent

Tina L

Liked: Cleanliness, staff & service
Stayed 6 nights in Apr 2024
Response from GB on 12 Apr 2024
We are so glad you enjoyed your time with us. Thank you so much for sharing your feedback about your vacation at Los Abrigados Resort and Spa. It is our pleasure to have the opportunity to serve you and hope to welcome you back for a future visit!

10/10 Excellent

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience! Staff were so incredibly polite and helpful. Location is great for experiencing Sedona.
Stayed 1 night in Apr 2024
Response from GB on 9 Apr 2024
We are so glad you enjoyed your time with us. Thank you so much for sharing your feedback about your vacation at Los Abrigados Resort and Spa. It is our pleasure to have the opportunity to serve you and hope to welcome you back for a future visit!

10/10 Excellent

BERNARDO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
*
Stayed 2 nights in Mar 2024
Response from GB on 8 Apr 2024
We are so glad you enjoyed your time with us. Thank you so much for sharing your feedback about your vacation at Los Abrigados Resort and Spa. It is our pleasure to have the opportunity to serve you and hope to welcome you back for a future visit!

10/10 Excellent

John, Surprise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from GB on 8 Apr 2024
We are so glad you enjoyed your time with us. Thank you so much for sharing your feedback about your vacation at Los Abrigados Resort and Spa. It is our pleasure to have the opportunity to serve you and hope to welcome you back for a future visit!

6/10 Okay

Colette

Travelled with family
Liked: Staff & service, property conditions & facilities
Great location, room was not so clean
Stayed 2 nights in Apr 2024
Response from GB on 8 Apr 2024
We are so sorry to hear that we did not meet your expectations with your stay we are going to have a full renovation in 2024 so hopefully we can have you come back and go above and beyond with your expectations!

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from GB on 8 Apr 2024
We are so glad you enjoyed your time with us. Thank you so much for sharing your feedback about your vacation at Los Abrigados Resort and Spa. It is our pleasure to have the opportunity to serve you and hope to welcome you back for a future visit!

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoy the activities Center. Family friendly facility with lots for toddlers and young kids to spend quality time together.
Stayed 1 night in Apr 2024
Response from GB on 8 Apr 2024
We are so glad you enjoyed your time with us. Thank you so much for sharing your feedback about the activities center and your vacation at Los Abrigados Resort and Spa. It is our pleasure to have the opportunity to serve you and hope to welcome you back for a future visit!

10/10 Excellent

Wendy, Bloomington

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely setting in gorgeous Sedona. Nearby shopping, restaurants - easily walkable. I rented a 2 bedroom and it was clean and comfortable. Only improvement would be the pillows - They were too thick and therefore uncomfortable. If you are picky, bring your own.
Stayed 1 night in Apr 2024
Response from GB on 8 Apr 2024
We are so glad you enjoyed your time with us. Thank you so much for sharing your feedback about your vacation at Los Abrigados Resort and Spa. It is our pleasure to have the opportunity to serve you and hope to welcome you back for a future visit!

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and facilities. Very friendly and accommodating staff! Excellent location in Sedona.
Stayed 4 nights in Mar 2024
Response from GB on 8 Apr 2024
We are so glad you enjoyed your time with us. Thank you so much for sharing your feedback about your vacation at Los Abrigados Resort and Spa. It is our pleasure to have the opportunity to serve you and hope to welcome you back for a future visit!

8/10 Good

Michelle

Travelled with group
Liked: Amenities
The rooms were a bit dated, but all functional and clean.
Stayed 4 nights in Mar 2024
Response from GB on 8 Apr 2024
We are so sorry to hear that we did not meet your expectations with your stay we are going to have a full renovation in 2024 so hopefully we can have you come back and go above and beyond with your expectations!

10/10 Excellent

Stacie

Liked: Property conditions & facilities
Stayed 3 nights in Apr 2024
Response from GB on 8 Apr 2024
We are so glad you enjoyed your time with us. Thank you so much for sharing your feedback about your vacation at Los Abrigados Resort and Spa. It is our pleasure to have the opportunity to serve you and hope to welcome you back for a future visit!

6/10 Okay

Vlad

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great property and very welcoming front desk staff. The problem are the sales people who badger you the moment you check in to sell you timeshares and try to swindle you. Didn’t know Hilton does this stuff… feels like you’re in a third world country.
Stayed 2 nights in Mar 2024
Response from GB on 8 Apr 2024
We are so sorry to hear that we did not meet your expectations with your stay we are going to have a full renovation in 2024 so hopefully we can have you come back and go above and beyond with your expectations!

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay. Everyone was very accommodating and very good restraunts in walking distance
Stayed 3 nights in Mar 2024
Response from GB on 4 Apr 2024
We are so glad you enjoyed your time with us. Thank you so much for sharing your feedback about your vacation at Los Abrigados Resort and Spa. It is our pleasure to have the opportunity to serve you and hope to welcome you back for a future visit!

2/10 Terrible

Dana, Pompano Beach

Travelled with family
Disliked: Property conditions & facilities
Room had no working TV, absolutely no Wifi. Room had no heat, had to sleep in layers of clothes. Curtain was ripped. Tub had hair in it, wasn’t clean. I could take a shower because tub not cleaned and way to cold in the room. At 6am I had to go sit in the car to heat up my body!
Stayed 1 night in Apr 2024
Response from GB on 8 Apr 2024
We love to hear that you enjoyed your stay with us! I will definitely bring up the TV and heat to our maintenance team and see what we can do! Luckily, we will be going through a full renovation sometime this year so hopefully we can have you return after and be sure everything is to your liking!

8/10 Good

Elizabeth

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The amenities were excellent. The rooms could use alittle refreshing though the kitchenettes were well equipped.
Stayed 2 nights in Mar 2024
Response from GB on 4 Apr 2024
We are so glad you enjoyed your time with us. Thank you so much for sharing your feedback about your vacation at Los Abrigados Resort and Spa. It is our pleasure to have the opportunity to serve you and hope to welcome you back for a future visit!

10/10 Excellent

Terry

Liked: Cleanliness, property conditions & facilities
Quick trip. Resort was easy to get to shopping and dining.
Stayed 1 night in Feb 2024
Response from GB on 4 Apr 2024
We are so glad you enjoyed your time with us. Thank you so much for sharing your feedback about your vacation at Los Abrigados Resort and Spa. It is our pleasure to have the opportunity to serve you and hope to welcome you back for a future visit!