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"Beautiful view from the restaurant and pub. Sea view rooms are quite small! Definitely view of harbour rooms are better."

"Nice size room, easy 10 minute walk from Canterbury West train . Lots of nearby restaurants and shops. Shower ok, bed a wee bit tired. Big bonus having a buffet breakfast included - thank you! It was a bit noisy on weekend due to nearby clubs "

"Our room was very well presented. So he breakfast was very good. Most of all - without exception - the staff were very helpful, friendly and efficient"

"Don’t be put off by the poor condition of the exterior of the hotel - common areas and bedrooms recently refurbished. Excellent value and breakfast is cooked to order."

"Two nice bars, and most days wonderful musician / dancers on stage in the ballroom . Regular events are free to those staying in hotel."

"Very friendly place staff I’ve always very helpful very tidy rooms good service and good surroundings and very good to see front view from rooms in front we’ve been coming there for the last 10 years. Love the face."

"Room was ok. * Could have been cleaner (cobwebs on the light shades) * No bottled water in the room. * Only two teabags / no biscuits (like other hotels) Breakfast was ok * Buffet service - limited selection / machine coffee Desk staff - friendly and helpful"

"This was our 5th stay at this wonderful hotel, I cannot praise it enough, I just don't see a negative"

"Generally the standard of hygiene could be improved dramatically , just very dusty and dirty in certain areas. They just need to hoover the carpet more. We had a blocked sink and the water wasn’t very warm despite setting to maximum. I understand other guests had similar issues. Positives were - very friendly staff, comfy bed and oreo snacks were nice"