"I upgraded to the hotel tub room when I got to the hotel. They were very accommodating. The lady at the desk was VERY friendly and super sweet! The room was okay.. I was not able to use the hot tub because it was really late when we got back to the hotel from the casino (the reason for our trip) and I went to get in the hot tub, I started to fill it up and there was this greenish/brown film on top of the water. I felt the bottom on the tub and it was very slimy and slippery. I just couldn’t get it in. I told the lady in the am when checking out and she gave me my money back for the upgrade which i thought was nice. I would definitely stay here again! Very accommodating and very nice! The customer service was exceptional!"

"The staff was very courteous! Everything was clean and well maintained. Excellent stay!"

"Good"

"The staff was excels"

"The room was clean"

"A few more pillows in the room and an extra blanket or 2 "

"The hotel was amazing, great customer service. The problem was the parking lot was not properly shoveled or salted and was very dangerous. The sidewalks closest to the hotel were good"

"Excellent VRBO Thanksgiving stay for our family of 28. We had a wonderful time. Well stocked. Lots and lots of room. Pool and basement games were a huge hit for the kids. Beautiful view of the lake from the dining room area. Maintenance when asked was quick and friendly. Beautiful and well kept grounds. Would absolutely recommend this location.IF you want to get food, would recommend going to Walmart in Coldwater on I69 - about 25 minutes from the VRBO (Union City grocery store good but limited)."