Top Hotels Near Scenic Caves Nature Adventures in The Blue Mountains from AU$202

"The room was in great need of a complete renovation. The one bed had broken bed frame or mattress- had a significant lean. The bathroom was gross. Mold and hair on the floor. Dirty cloth left in the shower. Leaky pipes under open sink, brown stain on floor. No vent in the bathroom. Stayed 2 nights. Second day requested a new coffee maker as one in room was not working. Also asked for carpet to be vacuumed (we had a ground level room and had been using the patio) because there was sand tracked in from the patio. Requested patio be swept and garbage (that was already there) be picked up - cigarette butts,paper coffee cups,lids,2beer cans and a pet poo bag. Front desk told us, absolutely. The housekeeper does a daily refresh. Well…it was not enough. Beds could have been made nicer, patio not swept, garbage still around patio, carpet not vacuumed, dirty towels still in the shower on the floor, hand towel not changed, bathroom garbage not changed. But we did get a working coffee maker It was great that this hotel had an indoor pool and outdoor hot tubs- but they need a HUGE remodel. The pool deck is very worn,pool had a bathtub ring around the edge, broken and missing tiles on pool edge,a poo smell ?? While in the pool. Hot tub needs a super clean and new wood along edge. Definitely needed a soapy shower as there was a sticky slimy feel left on skin. Outdoor hot tubs - need a net to scoop out the flies that go in. Garbage and beer cans clearly visible around tubs in low bushes."

"2 bedroom suite room very spacious and kitchen was well stocked with everything needed for cooking. "

"Great for everything! "

"The hot tub was nice but crowded"

"All good"

"good"

"Our family enjoyed our stay here. Our 2 bedroom condo was spacious enough for 5 us. It was a 7 to 10 mins walk to the village. "

"Leading up to our arrival, VRBO was sending canned messages getting us ready but we hadn’t received our door code so I figured we would arrive at check-in and it would be sent. Upon arrival we could see piles of garbage bags, cleaning supplies throughout the house. I had still not received the code so we entered through an unlocked door and saw more garbage throughout the house. After reaching out to the host, we were "

"Shawn was absoltely AMAZING to deal with. The Chalet was everything we wanted and the whole family was very happy with the Chalet."