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We arrived late but kept the restaurant open for us. The food was amazing and couldn't finish dessert so the staff member suggested taking us back to our room. The room was large, clean and very comfortable with with all we could wish for. Staff were exceptional with the woman who checked us in changing us to a more convenient one when she saw we were elderly. We would highly recommend this place.to our family and friends.
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Marie
8/10 Good
Gordon
Travelled with family
20 Apr 2023
Liked: Cleanliness, staff & service, amenities
Friendly staff, very clean with comfortable beds. Rooms are a little dated.
Beautiful views from level 2 room. Bar and Restaurant great. Food good. Lift needs a service. Stairwells need a good clean but overall a nice place to stay
Maree
Stayed 2 nights in Mar 2023
8/10 Good
michael
Travelled with partner
19 Mar 2023
Liked: Cleanliness, staff & service
Great view from our room.Letdown was the shower.Such a low showerhead!
Great view from the balcony, extremely relaxing.
However, sliding door to balcony very hard to slide open.
The room we had adjoined the motor room for the lifts (not for our block of units), this was very noisy whenever the lift went up or down.
Stephen
Stayed 2 nights in Mar 2023
6/10 Okay
Lorraine
17 Mar 2023
Liked: Cleanliness, staff & service
It was clean and comfortable and staff were helpful. It needs a bit of a facelift, lift broke down the day we were leaving!
Lorraine
Stayed 1 night in Mar 2023
8/10 Good
Ian
Travelled with partner
15 Mar 2023
Liked: Cleanliness, staff & service
Property is a little dated & could do with update, neat enough, staff were lovely, great location and bar/restaurant & cafes all within 200 metres.
Wonderful views, staff were friendley & helpful, food was excelent & waitress was lovley & efficent, but there was a noise of running water all night, the pillows were flat & only 3 in the room, the elevator was slow & very clunky when stopping.
The queen bed was very comfortable and the view from the room was beautiful. The bathroom needed to be renovated and the room needed new paint and carpet.
Easy to book, the staff member who served us was lovely the room was well presented and clean parking was good and the restaurant food was reasonably and very enjoyable would definitely stay there again
Michelle
Stayed 1 night in Feb 2023
6/10 Okay
Phil
21 Feb 2023
Liked: Cleanliness, staff & service
average
Older facility. no airconditioning. across the highway from bech. Price must be related to the great location in proximity to bay of fires
A great location with views of beach and mountains. Large spacious motel room. Getting YouTube on the TV was a bonus. Great service at reception. A large spacious dining room with efficient and well mannered staff.
John
Stayed 1 night in Feb 2023
2/10 Terrible
Geoffrey
Travelled with partner
16 Feb 2023
Disliked: Staff & service
We had pre-booked and turned up to check in and for them to tell us they were booked out. Not happy about it at all as we had to scramble to find alternative accommodation where everything was booked out on the east coast. Could only find something so far away that made it logistically unable for us to come back to experience the area.
The whole room is terrible,
Old , dirty, disgusting, very different from advertising website photos.
Bedding terrible, can’t sleep all night long !
Can’t wait to leave !
not worth of price at all .
Sorry
Barb, who served me when I first checked in, was very polite and accommodating of my needs. It is brilliant that you can holiday there with your dog. Great place to stay. I'll recommend to others.
Damian
Stayed 1 night in Jan 2023
6/10 Okay
Leonie
28 Jan 2023
Liked: Cleanliness, staff & service
Unfortunately we had a very disturbing neighbour for 2/3 nights at this property, but staff handled the situation.
Good place to stop and unwind.
Beautiful view of the beach.
Unfortunately access to the beach is a bit difficult due to the river mouth.
Great cafes etc very close.
Andrew
10/10 Excellent
Lydia
Travelled with family
23 Jan 2023
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The view is great. The place is clean but it is quite old. We think the bathroom vanity's position is too low for adult. The location is quite good, closed to St Hellen shop area. There is a food shop accross the resort that have beach view.
Our room was not like the pictures. Dirty stained carpet, hallways so dirty and falling apart they looked like a decommissioned prison. Restaurant is very expensive for what is served. So much potential for this place, but honestly it’s a dump.
The room was extremely small for a family of 2A 2C.
No exhaust fan in bathroom and the shower head sprayed water everywhere.
There was minimal lighting in room.
We only had a one night stay.
The restaurant was great and the service from restaurant staff was very good.
The view from our room was spectacular.