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Panorama Hotel St Helens

Photo gallery for Panorama Hotel St Helens

Reception
Seasonal outdoor pool
Seasonal outdoor pool
Seasonal outdoor pool
Terrace/patio

Overview of Panorama Hotel St Helens

Panorama Hotel St Helens

4.0 star property

3.8/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Restaurant
  • Business services
  • Bar
Map
1 Quail Street, St Helens, TAS, 7216

Explore the area

  • Popular LocationPercy Steel Reserve3 min walk
  • Popular LocationSt Helens History and Visitor Information Centre5 min walk
  • Popular LocationKirwans Beach18 min walk

Choose dates to view prices

About this area

St Helens

Located in St Helens, Panorama Hotel St Helens is on the waterfront. Cerise Brook Orchard and Family Golf Course and Priory Ridge Wines are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Bay of Fires and McDonalds Point Conservation Area. Guests appreciate the hotel's quiet location.
Visit our St Helens travel guideOpens in a new window
Map

What's nearby

  • Percy Steel Reserve - 3 min walk
  • Georges Bay Esplanade - 3 min walk
  • St Helens History and Visitor Information Centre - 5 min walk
  • Mainly Maritime - 6 min walk
  • Kirwans Beach - 18 min walk

Getting around

  • Launceston, TAS (LST) - 107 min drive

Restaurants

  • The Lifebuoy Cafe - 3 min walk
  • Major's Munchies - 4 min walk
  • The Bays Kitchen - 4 min walk
  • Coffee Away - 4 min walk
  • Trimboli's - 5 min walk

About this property

Panorama Hotel St Helens

Lakefront hotel with 2 restaurants and seasonal outdoor pool
2 restaurants, a bar/lounge and a seasonal outdoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and free use of bicycles are on-site.
Panorama Hotel St Helens offers 60 accommodations with a safe and a hairdryer. Rooms open to balconies. This individually furnished accommodation includes desks. Televisions come with digital channels and Netflix.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages spoken

English, Filipino

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • On-site parking includes off-street options

Food and drink

  • 2 restaurants
  • 1 bar

Restaurants on site

  • Panorama Thai
  • Panorama Bistro

Things to do

  • Bike parking
  • Free bike hire
  • Mountain biking
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Fridge
  • Seasonal outdoor pool

Conveniences

  • Front-desk safe
  • Gift shop/newsstand
  • No lifts

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (2153 square feet)
  • Meeting rooms - 3

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Portable fan

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 30-inch TV
  • Digital channels
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Fridge

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Individually furnished
  • Iron/ironing board
  • Safe

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St Helens
St Helens
Guest rating 3.5+
Guest rating 3.5+
Parking included
Parking included
Hotel
Hotel
Family-friendly
Family-friendly
4 star
4 star

Policies

Check-in

Check-in from 2 PM - 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities will be closed during the winter:
  • Bar/Lounge
  • Dining venue
  • Swimming pool

Access methods

Access code, staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 30 per day.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Rollaway bed fee: AUD 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts major credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

The seasonal pool will be open from October to May
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Tidal Waters Resort
Tidal Waters Resort St Helens
Tidal Waters St Helens
Tidal Waters Hotel St Helens
Tidal Waters Resort St Helens, Tasmania
Tidal Waters Resort St Helens
Tidal Waters Resort
Panorama Hotel St Helens Hotel
Panorama St Helens Nature Resort
Panorama Hotel St Helens St Helens
Panorama Hotel St Helens Hotel St Helens

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 182 out of 706 reviews
5 - Excellent 26%
Rating 4 - Good. 277 out of 706 reviews
4 - Good 39%
Rating 3 - Okay. 172 out of 706 reviews
3 - Okay 24%
Rating 2 - Poor. 62 out of 706 reviews
2 - Poor 9%
Rating 1 - Terrible. 13 out of 706 reviews
1 - Terrible 2%

4.2/5

Cleanliness

3.8/5

Staff & service

3.7/5

Amenities

3.6/5

Property conditions & facilities

3.7/5

Eco-friendliness
Write a review

3/5 Okay

Travelled with partner
Liked: Staff & service
It’s a very basic hotel and expensive for what it is. Overall is ok
Stayed 1 night in Apr 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very great spot if you are looking into exploring the Bay of Fires area.
Stayed 1 night in Apr 2022

3/5 Okay

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Liked the parking and the reception staff were lovely. Outdoor area was also very nice. The inability to charge back to your room and the quality of the food was very disappointing. Breakfast was abysmal to the point where we walked out and went elsewhere
Stayed 1 night in Apr 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous spot, comfortable bed, delightful receptionist and lovely view in quiet surroundings but menu and service at dinner could be improved. Also didn't think breakfast was worth the money.
Stayed 2 nights in Mar 2022

3/5 Okay

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
This was our second stay at Panorama (previously known as Tidal Waters Resort) for 1 night on 13 March 2022. Our first stay was in April 2017. We were in standard king bed room #13 on the ground floor with a "garden" view. The garden view consisted of looking into a few bushes. The Resort is not that far from the shops in St Helens. The large room had a fridge, TV, and deck with chairs. Wi-Fi is available in the room though it was poor. There is no air-conditioning but they do supply a noisy pedestal fan. Even though the room and bathroom were large, the showers are still very, very small. We assume the space is to allow for spa units (in other rooms). When we arrived there was no staff at reception. It was only 6pm (we were told over the phone that a staff member would be there until 8pm) but no one was around. There was not even a sign to advise how to check-in. I managed to get someone's attention in the restaurant who was able to assist. Nothing has changed at this accommodation since 2017. It feels deserted, but you can hear the guests coming and going. We did not eat at the restaurant this time. I am not sure we will give this place another chance with our next visit.
Stayed 1 night in Mar 2022

5/5 Excellent

Stayed 1 night in Mar 2022

4/5 Good

Liked: Cleanliness
Stayed 1 night in Mar 2022

4/5 Good

Stayed 1 night in Mar 2022

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2022

5/5 Excellent

Stayed 1 night in Mar 2022