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"Warm welcome from all staff. Clean and comfortable. Really good food, served with a smile. Our second stay and would definitely return and recommend to others."

"We had an excellent 4 night stay at the Coach House. Our Courtyard room was spacious with a large walk in shower. Staff were all very friendly. Room cleaned daily, with bottles of water provided daily too. The hotel was decorated to a high standard. We ate 3 nights at the hotel and enjoyed the varied menu and specials and the quality of the food and drinks at dinner and breakfast. We all said it was the best hotel we had stayed in for comfort, food, friendliness of staff and value for money. We would thoroughly recommend this hotel and would definitely choose it again if we are in the area."

"It was a good find on short notice just a minute or so from city centre. It included a kitchenette that could be very handy, and a clothes washing machine in the room! Ideal if you plan to stay a few days."

"Very nice and clean. Staff members are very kind and helpful. Rooms are spacious, clean."

"I loved the balcony in our room. I have difficulty with walking, and a lift would have been a nice touch. However, the difficulties were overcome, and the staff were extremely good at helping and taking heavy luggage to our rooms. Many thanks. The best policy was to talk to the staff, who were delighted to help in many ways, and they were very good. My wife and I thoroughly enjoyed our stay, and we will use this hotel again. We have no complaints, only our thanks for an extremely enjoyable time"

"Breakfast was good ,cleaning person a little slack , front desk people good"

"A very good location close to the cathedral and town centre. "

"Will always stay hear when in Norwich... excelant"

"Lovely main meals and breakfast. Staff were very helpful and polite. Very quick service considering they were short staffed due to illness."