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"Excellent service and great customer service!!"

"The room was very spacious and clean. The welcome was very friendly. Breakfast had lovely freshly made coffee and lots of choice in the buffet. "

"Great location and wonderful hotel."

"Our stay was good, it could have been better if we had tea/coffee making facilities or a hot drink machine in the lobby."

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"Stayed at The Eden Hotel for 5 nights in Oct 2025. Great Hotel and would recommend. We were 2 persons and chose this hotel due to the breakfast photos, roof terrace and location. The breakfast was included in the room rate (for us) and included scrambled eggs, cook yourself boiled eggs, fruit, croissants, cake, bread, breakfast cereals, hams, cheese, yoghurt, bacon, help your self filter coffee, made or order cappuchino, English Breakfast Tea (other flavours available) and probably other things I have missed. The roof is a large area with sunloungers and tables/chairs - perfect for sunset and daytime sun bathing. You are on the sea front so can see the beach from the roof and potentially your room, if you have a suitable front facing room. It felt like a family run hotel which was great. The hotel is about 20 mims walk from the train station. |Come out the train station cross the road and walk as far as the beach road - hotel is one block to the left. Room had a fridge and TV although didnt watch the TV as no English speaking news channels that I found. The rooms were cleaned every day and towels changed. We like to do our bit and save the towel washing etc. Think the staff thought we were crazy when asking for no room cleaning. Miss the breakfast after leaving and would recommend the hotel to other guests."

"We loved everything about our 3 nights in Lucca… especially our hotel. It was the perfect place for us. We will be back!!"

"Great breakfast, attentive staff"

"Outstanding hotel. Staff very friendly and location perfect "