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fami THE GREEN OTARU

2.5 star property
Hotel in Otaru, a short walk to Otaru Canal

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Photo gallery for fami THE GREEN OTARU

Restaurant
Building design
Exterior
Building design
Building design
In the heart of Otaru, fami THE GREEN OTARU offers a serene retreat with laundry facilities and free in-room WiFi. Previous guests have praised the hotel's convenient location.

Reviews

7.2 out of 10
Good

Popular amenities

  • Laundry
  • Air conditioning
  • Free WiFi

Room options

View all photos for Economy Twin Room

Economy Twin Room

Economy Twin Room

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Toilet with electronic bidet
Hairdryer
Shower/bath combination
Electric kettle
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room (Shower Only)

Standard Twin Room (Shower Only)

Standard Twin Room (Shower Only)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Hairdryer
Toilet with electronic bidet
Electric kettle
Satellite channels
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Standard Twin Room, Non Smoking (Shower Only with Electric bicycle)

Standard Twin Room, Non Smoking (Shower Only with Electric bicycle)

Standard Twin Room, Non Smoking (Shower Only with Electric bicycle)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Hairdryer
Toilet with electronic bidet
Electric kettle
Satellite channels
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Moderate Twin Room (A)

Moderate Twin Room (A)

Moderate Twin Room (A)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Toilet with electronic bidet
Hairdryer
Shower/bath combination
Electric kettle
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Moderate Twin Room (B)

Moderate Twin Room (B)

Moderate Twin Room (B)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Toilet with electronic bidet
Hairdryer
Shower/bath combination
Electric kettle
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Standard Family Room

Standard Family Room

Standard Family Room

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Toilet with electronic bidet
Hairdryer
Shower/bath combination
Electric kettle
  • Sleeps 8
  • 2 Large Twin Bunk Beds

View all photos for Deluxe Family Room

Deluxe Family Room

Deluxe Family Room

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Toilet with electronic bidet
Hairdryer
Shower/bath combination
Electric kettle
  • Sleeps 8
  • 2 Large Twin Bunk Beds

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About the area

Located in Otaru, fami THE GREEN OTARU is in the city centre. Kokusai Ski Resort and Kiroro Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Otaru Canal. Otaru Music Box Museum and Niseko-Shakotan-Otarukaigan Quasi-National Park are also worth visiting.
Visit our Otaru travel guideOpens in a new window
Map
1-4-11 Inaho, Otaru, Hokkaido, 047-0032

What's nearby

  • Sakaimachi Street - 3 min walk - 0.3 km
  • Otaru Canal - 6 min walk - 0.6 km
  • Otaru Music Box Museum - 14 min walk - 1.2 km
  • Shin Nihonkai Ferry - 3 min drive - 2.0 km
  • Otaru Tenguyama Ropeway - 3 min drive - 3.1 km

Getting around

  • Otaru Station - 6 min walk
  • Teine Station - 21 min drive
  • New Chitose Airport (CTS) - 79 min drive

Restaurants

  • ‪ニュー三幸 小樽本店 - ‬2 min walk
  • ‪あまとう - ‬1 min walk
  • ‪カサブランカ - ‬1 min walk
  • ‪中華食堂 桂苑 - ‬2 min walk
  • ‪ビストロ小泉 - ‬2 min walk

About this property

fami THE GREEN OTARU

Hotel near Otaru Canal
fami THE GREEN OTARU provides laundry facilities and more. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Express check-in, a lift and smoke-free property
Room features
All guest rooms at fami THE GREEN OTARU have comforts, such as air conditioning, as well as
Extra amenities include:
  • Toilets with electronic bidets, free toiletries and hairdryers
  • Flat-screen TVs with satellite channels
  • Mini fridges, electric kettles and heating

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Shared microwave

Guest services

  • Housekeeping (once per stay)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in fee: JPY 500 for check-in between 10:00 AM and noon
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 3:00 PM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Late check-in fee: JPY 500 for check-in between 10:00 AM and noon

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

fami THE GREEN OTARU Hotel
fami THE GREEN OTARU Otaru
fami THE GREEN OTARU Hotel Otaru

Frequently asked questions

Is fami THE GREEN OTARU pet-friendly?

No, pets are not allowed at this property.

How much is parking at fami THE GREEN OTARU?

This property doesn't offer parking.

What time is check-in at fami THE GREEN OTARU?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Late check-in is available from 10:00 AM to noon for a fee of JPY 500.

What time is check-out at fami THE GREEN OTARU?

Checkout is at 10:00 AM.

Where is fami THE GREEN OTARU located?

Located in the heart of Otaru, this hotel is within a 10-minute walk of Bank of Japan Museum and Otaru Canal. Sakaimachi Street and Otaru City Art Museum are also within 5 minutes. Otaru Station is 6 minutes by foot and Minami-Otaru Station is 18 minutes.

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fami THE GREEN OTARU Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 10 out of 47 reviews
Rating 8 - Good. 15 out of 47 reviews
Rating 6 - Okay. 16 out of 47 reviews
Rating 4 - Poor. 2 out of 47 reviews
Rating 2 - Terrible. 4 out of 47 reviews

8.0/10

Cleanliness

6.8/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

TOMOAKI

Disliked: Staff & service, property conditions & facilities, room comfort
立地は問題なく、直ぐ近くにコンビニや屋台横丁などもあり、とても便利でした。 しかし、ホテルの部屋の壁が薄く、隣室の声やいびきなどが聞こえてきて、しっかり眠ることができませんでした。
Stayed 5 nights in Dec 2022

2/10 Terrible

Tadaaki

Stayed 1 night in Aug 2022

2/10 Terrible

???

Disliked: Staff & service, property conditions & facilities
壁が薄すぎる、隣の声も上下の声も聞こえる。立地はいい。
Stayed 1 night in Aug 2022

8/10 Good

ERI

Liked: Staff & service, amenities, property conditions & facilities
自動チェックイン機が1台しかない為、若干待ったし、自分自身も手間取りました。予約時に必要な情報を求めるようにすれば、もう少し時間短縮できるのではないかと思います。 他の方の口コミにもあったよう、隣の部屋の音が非常に気になります。ドアの開け閉めの音がうるさく、なかなか寝付けませんでした。 1階のサービスのコーヒーが美味しかったです。 チェックアウト後は、近くの本館で荷物を預かって頂くことができ、大変助かりました。
Stayed 1 night in Aug 2022

6/10 Okay

Kenji

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2022

8/10 Good

MITSUKO

Stayed 1 night in Jul 2022

8/10 Good

Reiko

Liked: Cleanliness, staff & service
おしゃれなホテルで全般的に清潔にしてあり気に入ったが、シャワーの水圧が弱く、排水は悪かった。チェックイン、アウトは機械で出来るので良かった。コーヒーも美味しかった。
Stayed 1 night in Jul 2022

6/10 Okay

MEI

Stayed 6 nights in Jul 2022

6/10 Okay

YUSUKE

Disliked: Cleanliness
Stayed 1 night in Jun 2022

8/10 Good

???

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋に姿見鏡が欲しい バスルームにごも箱必要 バスルームは綺麗で清潔感があった
Stayed 1 night in Jun 2022

6/10 Okay

Verified traveller

Disliked: Room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Chika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
快適に過ごすことができました。
Stayed 1 night in Jun 2022

6/10 Okay

MAKOTO

Liked: Cleanliness, room comfort
Stayed 1 night in May 2022

10/10 Excellent

HIROSHI

Stayed 1 night in May 2022

8/10 Good

DOBASHI

Liked: Cleanliness, staff & service, property conditions & facilities
はじめての機械での手続きにちょっと戸惑いましたが、施設はきれいでした。電話対応したグリーンホテルの方の対応も親切でした。 ただ、駐車場がないのが少々面倒でした。
Stayed 1 night in Mar 2022

10/10 Excellent

masaru

Stayed 1 night in Mar 2022

2/10 Terrible

Takuma

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
喫煙される方に限る話ですが外にしか喫煙スペースはありません。場所を聞こうにもスタッフがフロントにいないので内線で聞くしかありませんでした。私が泊まった部屋に限っては暖房の効きも悪かったです。正直二度と泊まりたいとは思いません。
Stayed 1 night in Feb 2022

6/10 Okay

カズナリ

Liked: Cleanliness
隣りの部屋の音が良く聞こえます。
Stayed 1 night in Feb 2022

6/10 Okay

じゅん

Disliked: Amenities, property conditions & facilities
今回宿泊しました。 気になった点 ・お風呂の給湯温度が低い どんなに目盛りを上げても４０度程度しか 上がらず冷めてしまいました。 外仕事で冷えた体を温めるにはもう少しあげられたらいいかと思います。 ・ドアからの隙間風で部屋が冷めやすい 　エアコンの暖房を付けていても 　冷気が侵入してきて部屋が 　冷めやすかったです。 　エアコンにもタイマーがあるせいか 　夜中に寒くて目が覚めました。 寒がりさんには向かないかも・・・。 部屋の設備はキレイで 心地よかったために残念でした。 ホテル近辺は飲食店やコンビニが充実していて長期滞在もしやすい印象でした。
Stayed 6 nights in Jan 2022

10/10 Excellent

JUNKO

Liked: Cleanliness, amenities, property conditions & facilities
チェックインが遅くなった時にも、わざわざ電話をくださいまして、自動チェックインで入室できました。 部屋は、シャワーはありますがバスタブのない部屋でしたが、シャワーブースは外国のホテルのようで、気に入りました。
Stayed 2 nights in Jan 2022

8/10 Good

masaru

Liked: Cleanliness, staff & service, property conditions & facilities

リーズナブルで立地も良くまた使いたい

部屋の広さや清潔感があって良かったですが駐車場がない事とお風呂の親の温度が低かったことが少し残念でした。 でも観光するにも立地条件がとても良くリーズナブルなため、また利用させていただきたいです。
Stayed 1 night in Jan 2022

6/10 Okay

masahiko

Disliked: Staff & service
受け付けの人の対応は、ホテルのレベルではない。客商売とは思えないくらいの無愛想。 自動化されてる無人のチェックイン機も使いにくい。邪魔くさい。
Stayed 1 night in Jan 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

完全無人サービス&ベッドはプライベート！

無人チェックインで帰るまでどなたにも会わずにチェックアウトw 。 ファミリールームを利用しましたが、室内は面白いレイアウトで家族でもベッドはプライベート感があり、就寝時はとてもくつろげました。 コンビニやレストランも徒歩圏内にあり、有料ですが、屋根付きの駐車場も近く降雪時には便利でした。
Stayed 2 nights in Jan 2022

10/10 Excellent

HIROKAZU

Stayed 1 night in Jan 2022

8/10 Good

Vega

Liked: Staff & service, amenities, property conditions & facilities
The Place is nice and very comfortable
Stayed 1 night in Dec 2021