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"Great service, very clean, great location, and great food."

"Clean Hotel with Friendly Staffs. Hot Springs & Sauna Are Great. Walking Distance to Public Trains."

"Nice and clean room "

"The breakfast buffet was good , and the location was convenient, close to the station. The waiters were very nice."

"Great convenient location, staff was exceptional. We arrived back in Yokohama early (from the cruise) and the hotel let us store our luggage until we checked in later, so we were able to walk around w/out our large suitcases!! "

"Staying at this hotel felt like stepping into a beautifully preserved piece of Yokohama’s history, wrapped in modern comfort and impeccable service. From the moment we walked through the doors, we were greeted with warmth, grace, and a level of hospitality that made the entire experience feel effortlessly luxurious, especially after 18 hours of traveling!! Our room blended classic elegance with thoughtful amenities, offering a serene view that made it easy to unwind after a day of exploring. The bedding was plush, the space spotless, and the little touches made it feel like a true sanctuary. The staff were exceptional. Every interaction felt genuine and attentive, whether they were offering local insights, assisting with transportation, or simply greeting us with a smile that made us feel instantly at home. Their professionalism and kindness elevated the stay in a way that only a hotel with such a storied legacy can deliver."

"Airport shuttle right outside the hotel. The driver is super nice. "

"Amazing hotel loved it and the view!"

"Staff was great and room was well kept. Hotel is in great location. Next to train station and Shopping Mall. "