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"Everything was extremely clean staff were polite and very helpful"

"Great location. Across from train station. So much to do at hotel. Only issue was we thought we had paid for breakfast. Ended up being over $50 a day fo two people. Recommend checking in advance "

"Front desk staff were helpful and assisted us with self check in. We sent suitcases ahead and they were waiting for us in our assigned room. Room was clean and shower was hot. It’s the only hotel of our trip that did not have a smart tv with Netflix, Prime nor You Tube. Bed and pillow were quite firm and the comfort double room was spacious with separate desk, bench, side table & chair. You can bring an airport luggage cart to your room to load up suitcases and roll directly to departures at Terminal 3. Self check out was quick. Desk staff will hold bags after check out if you have a late flight and want to explore Haneda Garden. We would consider staying here again."

"Staff service was excellent. Room was nice and clean. View of the Tokyo Tower from our room was great. Tried the set course dinner at its Japanese restaurant and the food was disappointing - considering the high price we expected something better. "

"Friendly welcoming staff, clean and excellent location "

"Staff was very welcome and helpful. The hotel was beautiful and right next to a train station so we did not have to walk far. A little outside of downtown Tokyo but we loved that."

"Large spacious room, having the tram close by was wonderful wish we could have stayed longer loved it "

"Nice property and recommend staying there if going to Disney parks."

"Everyone there was very helpful. Very easy to check in!"