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"Top marks to the staff (special thanks to Xavi, Claudia, and Esteban) who made this the best hotel during our trip as their service was with a genuine smile and helpfulness. The rooms are very simple (youth hostel standard) but it is well-kept. The surroundings (lots of birds) are magical and fresh (lovingly-prepared) breakfast and dinner was very good. It is remote (that makes it special) so you do need a car or rely on transport. Highly recommend doing the Green Rivers rafting tour and the Night Tour with Sarapiqui Xperience (all booked via the hotel). "

"Wonderful trip- from as soon as we were picked up by a very helpful driver to our drop-off. The property is incredible - beautiful views of the volcano and cloud forest canopy, stunning trails along waterfalls and river paths, beautiful hummingbirds everywhere and fascinating encounters with frogs (the night tour was fantastic thanks Pablo) and toucans and big cats etc. Rooms are spacious and beautiful with stunning views. The staff are second-to-none, from the helpful front-desk staff (who had a night lunch waiting for us and an early morning breakfast due to our check-in house), to the warm and engaging wait staff, wonderful cleaners and park staff- all very knowledgeable and thoughtful and friendly. We did the white water rafting, zip line which were very fun- excellent guides again. The volcano walk, coffee plantation tour and boat safari were fantastic with a wonderful expert guide (Michael)- crocodile, howler monkeys, sloths, gorgeous birds. We learned a lot. Wish we could have stayed longer, highest of recommendations and thanks to all! "

"Location and room are good. WiFi signal and hot water sometimes not work well."

"The property is well maintained, and rooms and dining room well maintained. The staff generally are excellent with exception of Dining Room- who lack the ability to connect with guests and work a relaxed atmosphere."

"This place could truly be excellent, however they just missed the mark in a few areas. 1) The restaurant food quality was almost good but they used toxic seed oils in everything. 2) We booked the sauna only to find it turned off and no towels for us. We turned it on ourselves, told staff to push our appointment back to the next half hour block. One hour after turning the sauna on it was 46°C inside, we hadn’t broke a sweat & staff came by to ensure we didn’t over stay our time limit. We promptly received a bill, nobody asked about our experience. NOTE: our suite was right beside the sauna and I did not see anyone else enter after us. 3) In our suite all the bathroom racks & hangers were not secured and would fall off & the large soaker tub drain plug leaked so much we had to keep the tap running to maintain water levels. 4) In Costa Rica, the land of cacao they serve toxic Hersey’s chocolates (this one may seem petty but that stuff straight up contains aluminum and that country has organic local chocolate everywhere) "

"Loved the stay here , beautiful property , great hangout space, very rustic and inviting"

"The a/c was great and the room was clean. Just hearing all the nature around us was amazing. Highly HIGH’Y recommend"

"We could relax at the lodge. Meals were delicious and the staffs had wonderful hospitality. I wish I could get a little larger bath towel."

"Room was very comfortable and clean. Newer building with everything we needed. Staff was help and courteous. "