Santa Ponsa Holidays from AU$2,790

Excellent hotel, great location, service unfaultable

Wry friendly, convenient clean what a joy!!

This was a return visit to this hotel after a few years. Its been refurbished and looks clean and contemporary. Its location is right on the beach front esplanade. It has no pool but has a rooftop solarium with a jacuzzi. The staff were excellent with a special mention to Joanna at the restaurant and bar, this one member of staff stood out for us as she chatted to most guests making them feel welcome and relaxed whilst doing her job efficiently. A really important part of representing her hotel in a good light ,an excellent ambassador for the hotel. Also a mention to Miguel at the restaurant who also made us feel welcome. The food choice and standard was excellent as we were half board. Again a thank you to all the kitchen staff. The hotel is ideally located 10 mins from the airport by bus or taxi, 1hr 40 min walk into Palma or bus at €2/trip per person. (5 min walk to bus stop). Its located at the quieter end of the resort with lovely bars and restaurants in the area. If you want a busier nightlife stag and hen party place the El Arenal is 10 mins on tourist train but not recommended. Now the reason I didnt give it a 5 star review, be aware that the hotel next to this one is under renovation and we were wakened about 8 daily by building noise constant till around 6pm. Nothing was mentioned on the site when we booked it and had it been it might have made us look elsewhere for accommodation. That said we still had a great holiday and would return if no works ongoing.

Excellent property and very friendly staff.