Genova Holidays from AU$752

The location is good, close to bus lines to the centre of the city. All the staff are super friendly and helpful, and the place is impeccable. However, not all amenities are as advertised, as the Hotel is not completely finished. The pool, the cafeteria and gym etc. are still under construction.

This was our 4th stay and I have to say we were a little disappointed this time. The overall hotel was clean but our room wasn't cleaned at all for the first 4 days (in spite of us leaving the sign out) we then complained and they were on it. My sister stayed next door and hers wasn't cleaned once! The rooms also need some checking -rip in curtain, tv not working great - lots of channels but none work! The staff weren't as pleasant and helpful this time either Overall the location is great and is was ok but not sure we would go back again

The room was well clean and made, comfortable bedding. Good views from balcony and friendly staff

The breakfast was excellent but the staff seem more concerned with sticking to their rules rather than making the guests satisfied.

We upgraded to Red Level, which was worth it because of the room upgrade, breakfast was included and the lounge facilities that included free drinks (beers, cava, wines and soft drinks with nibbles) and tapas from 1700-1900 each day. We had a great view of the marina, bay and the cathedral in the distance. Very friendly staff, who were more than helpful.