onefinestay in Santa Monica

"The propert itself and the staff was amazing especially the security guard . But the ridiculous fees that we were charged to stay here. On top of the price we already paid was insane. We paid anlmost double for this stay if you take the price and the fees together. And very upsetting to be honest. Fees to check in early. The astronomical fee to park here. And then additional fees they put on hold for incidental. It was just one after another. And felt it was unexpected. And ridiculous. "

"There seems to be a feud between Hyatt and Sonesta Hotel properties. We arrived at night and mistakenly turned left into what we thought was Hyatt. Apparently, Hyatt’s driveway is blocked due to a dispute. I don’t see why the two properties can’t compromise and work out an arrangement. "

"Front desk cafe excellent "

"Staff was very helpful & vallet guys were great. "

"Very clean rooms."

"Clean room "

"Clean and very comfortable business hotel a shirt walk from LAXit. "

"Clean Room, staff "

"Our stay at the Biltmore was lovely from start to finish! Loved the Italian Spanish decor and all the fun events happening at the hotel. "