Winery Hotels & Resorts in Santa Cruz from AU$28

"The airport shuttle did not meet us after our flight, even though I had contacted the hotel in advance and they confirmed pick up. Very disappointing. The shuttle did take us back to the airport which was convenient. The hotel is terrible at responding to guests in advance if a stay. They eventually responded when I emailed (to organise the no show airport shuttle). There was a grumpy, unhelpful guy on duty at the front desk when we arrived. Even though the hotel was practically empty,...

"They nevershow up for let me in, i call many times and after 5 or 6 calls they answer saying someone going to be there in 15 for let me in. I wait 25 minutes and not body came. I went to other hotel because this is just regular house. No happy with this "hotel" im giving one because dont allow me to put -5 stars. "

"What an amazing unit. I was very comfortable and I felt like being in my own home. The area was very nice, clean and safe as well. Recommendable 100%"

"Best ever hotel in Santa Cruz, dedicated and accommodating staff!!! Great rooms!!!"

"Pessoal destreinado ou quis dar de esperto, fiz o pagamento pelo app, e eles queriam cobrar novamente as diárias e tive q brigar para ele concordar q o pagamento já tinha sido feito. Quarto com o ar quebrado, trocaram de acomodação lugar muito barulhento, localização perigosa. Pessima experiência não recomendo."

"Room was great and staff were very accommodating!"

"Excelente Hotel "