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Swissôtel Santa Cruz De La Sierra

4.5 star property
Travelers find a perfect balance at this urban retreat where they can unwind poolside or book a massage after exploring the city

Choose dates to view prices

Swissôtel Santa Cruz De La Sierra features a rooftop bar with cocktails and city views. Guests can enjoy the outdoor pool, book spa treatments, and dine at Blu Spirits restaurant. The property offers high-speed WiFi and dry cleaning for travelers.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Classic Double Room, 2 Queen Beds

Classic Double Room, 2 Queen Beds

Classic Double Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Down duvet
  • Valley view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Classic Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Down duvet
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Room, 1 King Bed, City View

Premium bedding, down duvets, minibar, in-room safe

Panoramic Room, 1 King Bed, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Down duvet
Blackout curtains
  • City view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Room, 1 King Bed (Rainforest View)

Panoramic Room, 1 King Bed (Rainforest View)

Panoramic Room, 1 King Bed (Rainforest View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Down duvet
  • Valley view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, City View

Premium bedding, down duvets, minibar, in-room safe

Premier Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Down duvet
Blackout curtains
  • City view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed (Rainforest View)

Premium bedding, down duvets, minibar, in-room safe

Premier Room, 1 King Bed (Rainforest View)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Down duvet
Blackout curtains
  • Valley view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Swiss, Room, 1 King Bed, City View

Premium bedding, down duvets, minibar, in-room safe

Swiss, Room, 1 King Bed, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Down duvet
Blackout curtains
  • City view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Swiss, Room, 1 King Bed, Valley View

Swiss, Room, 1 King Bed, Valley View

Swiss, Room, 1 King Bed, Valley View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Down duvet
  • Valley view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
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About the area

Located in Santa Cruz, Swissôtel Santa Cruz De La Sierra is in the business district. The area's natural beauty can be seen at Arenal Park and Parque Ecológico, while Ethno-folkloric Museum and Casa Municipal de Cultura Raúl Otero Reiche are cultural highlights. Centro Cultural Oriental and Santa Cruz Zoo are also worth visiting. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Santa Cruz travel guide
Map
5to anillo Avenida La Salle # 4500, Santa Cruz

What's nearby

  • Plaza 24 de Septiembre which includes heritage elements and heritage architecture as well as a large group of people
    Plaza 24 de Septiembre
    14 min drive - 5.2 km
  • Centro Cultural Oriental
    8 min walk - 0.7 km
  • Ventura Mall
    14 min walk - 1.2 km
  • Santa Cruz Zoo
    8 min drive - 2.8 km
  • Las Brisas Shopping Center
    8 min drive - 2.4 km

Getting around

  • Santa Cruz de la Sierra Station
    20 min drive
  • Santa Cruz (VVI-Viru Viru Intl.)
    25 min drive

Restaurants

  • Match Burguer
    18 min walk
  • Hard Rock Cafe Santa Cruz
    16 min walk
  • Tulum
    17 min walk
  • KAOS Resto Bar
    17 min walk
  • El Cuartito (Ventura)
    16 min walk

About this property

Swissôtel Santa Cruz De La Sierra

Luxury hotel in the business district
Take advantage of a poolside bar, dry cleaning/laundry services and 2 bars at Swissôtel Santa Cruz De La Sierra. Treat yourself to a massage at the on-site spa. The on-site restaurant, Blu Spirits, offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a gym and conference space.
Additional perks include:
  • An outdoor pool
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and a 24-hour front desk
  • A reception hall, a TV in reception and wedding services
  • Luggage storage, a lift and 3 meeting rooms
Room features
All 138 individually furnished rooms include comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.
Other amenities include:
  • Down duvets and free cots/infant beds
  • Showers, free toiletries and hairdryers
  • Flat-screen TVs with satellite channels
  • Coffee/tea makers, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 5 metres
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: BOB 90 for adults and BOB 49 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • Blu Spirits
  • Elsa

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • In-room cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • 926 square feet of conference space

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of BOB 139.20 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 10 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Bolivia value-added tax (VAT) at 13%. A VAT exemption is available to travellers who present a valid passport or tourist visa showing that they are not a resident of Bolivia.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately BOB 90 for adults and from BOB 49 for children
  • Airport shuttle fee: BOB 278.40 per vehicle (return, maximum occupancy 3)
  • Pet fee: BOB 139.20 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector

We should mention

Pool access available from 8:30 AM to 10:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Swissotel Santa Cruz La Sierra
Swissôtel Santa Cruz De La Sierra Hotel
Swissôtel Santa Cruz De La Sierra Santa Cruz
Swissôtel Santa Cruz De La Sierra Hotel Santa Cruz
Swissôtel Santa Cruz De La Sierra (Opening October 2020)

Frequently asked questions

Does Swissôtel Santa Cruz De La Sierra have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:30 AM to 10:00 PM.

Is Swissôtel Santa Cruz De La Sierra pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 10 kg per pet. There's a fee of BOB 139.20 per accommodation, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Swissôtel Santa Cruz De La Sierra?

Limited spots are available. There is free parking nearby.

What time is check-in at Swissôtel Santa Cruz De La Sierra?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Swissôtel Santa Cruz De La Sierra?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Swissôtel Santa Cruz De La Sierra provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of BOB 278.40 per vehicle applies.

Where is Swissôtel Santa Cruz De La Sierra located?

Situated in the entertainment district, this luxury hotel is within 1 mile (2 km) of Centro Cultural Oriental and Ventura Mall. Santa Cruz Zoo and Las Brisas Shopping Center are also within 2 miles (3 km).

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Reviews

Swissôtel Santa Cruz De La Sierra Reviews

9.2

Wonderful

9.6

Cleanliness

8.8

Amenities

9.0

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 61 out of 85 reviews
Rating 8 - Good. 17 out of 85 reviews
Rating 6 - Okay. 2 out of 85 reviews
Rating 4 - Poor. 5 out of 85 reviews
Rating 2 - Terrible. 0 out of 85 reviews

Reviews

10/10 Excellent

JC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful hotel, the staff were lovely and very attentive.
Stayed 7 nights in May 2024

10/10 Excellent

Ximena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great night at the Swissotel

It was a great one-night stay at the Santa Cruz Swissôtel. The hotel was impecable, service excellent, and the staff very friendly and professional. We shall return to this hotel in the future.
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Would highly recommend when visiting Bolivia, hotel was up-to-date, clean and safe. Very good restaurant & staff.
Stayed 3 nights in Jun 2024

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant Fair price Great facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great to come back here - Swissotel Santa Cruz is my favorite location when going to VVI - great place, good food and an amazing friendly and attentive crew
Stayed 1 night in Jun 2024

10/10 Excellent

Soon Kyu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend it. Very clean and well maintained hotel and rooms
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and excellent facilities in Santa Cruz de la Sierra. The professionalism and customer service of the staff are outstanding. The bar could offer a wider variety of spirits, but overall, my stay was very good. Highly recommended!
Stayed 3 nights in Dec 2024

10/10 Excellent

Joanna

Liked: Staff & service, property conditions & facilities
Excellent. Out of the way, not really walking distance to anything and not many taxis that pass by but the micro is easy to navigate and outside the door.very comfortable and excellent facilities and breakfast.
Stayed 3 nights in Feb 2025

8/10 Good

danni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel with a poor ‘gym’

In general, the hotel is very good very comfortable, friendly, good beds, clean, good shower, good TV, Good A/C and in a good location. I wish they have a better ‘gym’ and not only 2 treadmills plus 2 elliptical. No weights at all. They have to do something regarding the gym
Stayed 4 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service, food and room. Pool not so good

The hotel is new and stylish. Room is really nice with a great bed and linens. Staff is really helpful and warm. Food is good, especially burgers and meats. The complimentary amenities and water in the guest room could improve in order to improve guest satisfaction. They should also offer complementary water, coffee or tea at the reception during checkin or checkout. The pool area is not so good, and could be better equipped and clean. We booked the hotel because the pool area images looked good but in reality we couldn't use the pool as it was not so clean.
Stayed 4 nights in Aug 2024

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel as well as the staff were amazing.
Stayed 1 night in Apr 2023

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel, Good Times

Great Hotel, calm and peaceful.
Stayed 2 nights in Jan 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful, the sorrounding areas are not walkable.
Stayed 4 nights in Oct 2024

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees so helpful
Stayed 2 nights in Feb 2022

8/10 Good

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Stayed 1 night in Jul 2024

10/10 Excellent

tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is super supwr nice there real good pwoplw the gotel is superr nice!! U really dont need to stay some qhere nicer i enjoyed it they got netflix too
Stayed 1 night in Mar 2023

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Best quality in SCZ. A bit far from the action
Stayed 1 night in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I celebrate her birthday here and it was a wonderful choice! Its a little away from the malls and other shopping store, but it is worth it! The hotel have beautiful art located at the entrance and around the restaurants and lounge. Staff is over the top very polite and aware of every detail, they are very hospitality friendly! The pool is on level 20 and the view is so breath taken even at night. This hotel is Top 3 of my list in Santa Cruz would go back again!
Stayed 1 night in Feb 2021

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jul 2023

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice time at this Hotel. It was very clean and the beds are comfortable. The rooms overlooking the forest are worth the upgrade. The staff was very nice and attentive. They honored our Expedia VIP perks and went beyond that to make us happy. The restaurant was awesome. They have many choices on the menu and very good food. Saturday Brunch was phenomenal. Our servers were Richard and David and they really showed they know about customer service. But everyone was nice and they all worked like a team. They had some live music which sounded nice, but it would have been better if it wasn't so loud in the lobby area. We had a hard time hearing the receptionist when we checked out.
Stayed 2 nights in Feb 2022

8/10 Good

YURIA

Liked: Cleanliness, staff & service, amenities
スタッフさんがとても優しかったです！朝ごはんもブュッフェでとても美味しかったです！
Stayed 5 nights in Sep 2025

10/10 Excellent

Marco A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente opción
Stayed 1 night in Oct 2024

10/10 Excellent

LILIANA SANCHEZ

Liked: Cleanliness, amenities
Es demasiado hermosa!!!
Stayed 1 night in Sep 2024

10/10 Excellent

Gunnar Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top!

Gostei da estrutura do hotel. Bem receptivos.
Stayed 6 nights in Aug 2024