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"Under Construction: be sure to call to see if construction is still happening when you plan to stay. Construction starts by 8:00 a.m. and you will experience the hammering and drilling noises of it even if you have an inside room. We had an inside room; there was no traffic noise at all. Wifi was flaky and it is annoying that you will need to provide your email address and phone number to use it; in addition, you will be forced to provide a brief hotel review the second time that the Wi-Fi is activated, in order to access Wi-Fi. The breakfast was excellent (except for the hot chocolate, which was of the thin and over-sugared type). The location is rather good; it is about a 16-minute walk to the intersection of Victor Emmanuel and Maqueda. Extremely easy access to or from the Palermo airport using the 6-Euro airport bus; do not take a taxi or use anything else. Make sure that you have the delicious lobster and pasta dish for 30 euros at Enomis, which is on Victor Emmanuel, 1 or 2 minutes walk west of Quattro Canti."

"Staff was excellent . Room was very nice with balcony . Very clean"

"This hotel is in a great location with all the great sights, museums and eating areas within walking distance. The staff were very Friendly and helpful and the breakfast was great with lots of options."

"Great location "

"The room, staff and breakfast was all amazing"

"Superb. Elegance, opulence, history, luxury. Staff attentive, thoughtful and charming. Beautiful and tasteful modernisation of a wonderful building, with plenty of historic details left to marvel at. We had the most wonderful stay here and will return."

"Lovely helpful staff. Good breakfast. Really clean rooms. Location ideal for visiting major attractions/ busses and trains easily accessible. ? Slight issue with plumbing smell but staff made aware"

"Unfortunately our room was a big disappointment, given the photos looked quite nice. It was located on the 1st floor, very small and dated, with minimal natural light due to the wall immediately outside the window. The bathroom was unclean and dated. The bed looked like it was from the Convent round the corner. Overall a depressing space, so we decided to immediately check out and change hotels. There maybe nicer rooms available on higher floors but I wouldn't recommend from our experience."

"Everything was excellent. Service was world -class. Beautiful appointments. Perfect in every way."