San Mateo Hotels, San Juan

"Very noisy and"

"Rooms need to be updated. The bathrooms especially need an update."

"Very clean and spacious room. Ours came with a balcony overlooking the bay and public beach. Very close to a couple of nice public beaches. Some good food within walking distance. A short Uber ride to downtown. Lots of Ubers to take you where you want to go with very short waits. We will be back."

"The pool was nice, although I swam in the ocean rather than the pool."

"The staff at check in were helpful. The room was basic. Very small. Bed was MUCH more firm than we are used to. So, we didn’t have a very restful night. Bathroom is very small with the sink in the shower. Makes it difficult for someone to use the sink while another person is showering. Lack of an elevator (which we knew when I booked the hotel) is inconvenient. We stayed the night before a cruise so had more luggage than we usually have when we travel. It was a chore for seniors to drag it up and down the stairs. On the upside, the shower/water pressure was great. There were also good restaurants within walking distance. Overall, it served our purpose for one night. "

"Clean rooms, breakfast wasn’t good but there are restaurants close by. Pool is beautiful. "

"Staff was amazing and everything was so clean and environment felt safe and welcoming"

"Drains in the sink and tub were slow. Staff was very kind, felt safe in our surroundings. Bar/restaurant had frindly staff but was a little slow. Approved for a late check out which was a huge help. Rooms were fine no issues besides the sink and shower. "

"Such a great experience, everyone was so kind and the food was delicious."