Family Hotels & Resorts in San Gennaro from AU$95

"Room spotlessly clean albeit needing a decor refresh. Great views from roof terrace restaurant and bar. Lovely polite helpful staff "

"Excellent location with great view of the leaning tower. Friendly staff; let us leave our bags with them a bit earlier than our check in time. "

"We had a very very outdated room. Conveniently located by train station. "

"This hotel was the worst experience. We got to Pisa around 9:00 PM, took a taxi to the hotel, and found nobody at the lobby because they leave at 8:00 PM. I later discovered they had sent me a message explaining how to check in by myself and that the actual room was located three blocks away from the main hotel building. When you are traveling in a foreign country with no Wi-Fi, sending a message like this the same day is completely useless. This is something guests should be clearly told before booking. The whole point of renting a hotel instead of an Airbnb is to avoid situations where you are left to figure everything out yourself late at night in an unfamiliar place. When we arrived, there was also an older couple there who looked terrified because it was dark and they did not understand the technology or self check-in process. After spending time helping them because we could not just ignore the situation, we started walking through dark streets with no idea where we were heading. There were groups of mostly men standing on both corners near the property, and as three women carrying heavy luggage, we immediately felt unsafe. We ran back to the hotel and messaged the host explaining that we were scared, and their response was basically, “Pisa is very safe.” Safety is something people should always take seriously and be preventative about, especially when guests are unfamiliar with the area. After unsuccessfully trying to get another taxi, we finally decided to walk there"

"The hotel rooms were great, with showers that were amazing. I had to ding the staff a bit due to the restaurant staff. We had some communication issues, but not terrible. The only issue is that it is a bit of a walk to the city center, and you have to go under the railroad either way you go. So expect stairs. Cabs are easy to get, and the staff will assist you. Overall, it was one of the best hotel experiences we had during our two-week time in Italy. "

"Great location near the central train station. Clean rooms, good breakfast & friendly staff. I would stay again."

"Perfect access to train station so that we were able to take a day trip to Lucca."

"Clean comfortable room, plenty staff at breakfast to assist"

"The breakfast buffet was amazing and full of options. The staff was super helpful and accommodating. The thermal spas were relaxing but recommend early so it’s not packed with people. The hotel itself was incredibly hot in hallways due to thermal spas but front desk delivered fan directly to room when asked for. However, if you ask for “garden view” room, it is view from hallway directly outside bedroom which only windows open up to hallway. It is about 15-20 minute drive from Pisa centrale so be prepared for cab fare. But are delish places to eat/drink within walking distance. "