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Staypineapple, An Elegant Hotel, Union Square

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Premium bedding, pillow-top beds, in-room safe, desk
Premium bedding, pillow-top beds, in-room safe, desk
Premium bedding, pillow-top beds, in-room safe, desk
Premium bedding, pillow-top beds, in-room safe, desk

Overview of Staypineapple, An Elegant Hotel, Union Square

VIP Access

Staypineapple, An Elegant Hotel, Union Square

4 out of 5

4.4/5 Excellent

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Business services
  • Housekeeping
  • 24/7 front desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

  • Popular LocationSan Francisco Museum of Modern Art14 min walk
  • Popular LocationMoscone Convention Center17 min walk
  • Popular Location555 California Street17 min walk
  • AirportSan Francisco, CA (SFO-San Francisco Intl.)23 min drive

Choose dates to view prices

About this area

San Francisco

Located in San Francisco's Downtown San Francisco neighbourhood, Staypineapple, An Elegant Hotel, Union Square is in the city centre and near a metro station. Warfield Theater and San Francisco Museum of Modern Art are cultural highlights, while Grace Cathedral is a notable landmark. Looking to enjoy an event or a match while in town? See what's going on at Oracle Park. Spend some time exploring the area's activities, including golfing.
Popular Location

What's nearby

  • Grace Cathedral - 8 min walk
  • Warfield Theater - 8 min walk
  • San Francisco Museum of Modern Art - 14 min walk
  • Moscone Convention Center - 17 min walk
  • 555 California Street - 17 min walk

Getting around

  • San Francisco Station - 2 min drive
  • Powell St & Geary Blvd Stop - 5 min walk
  • San Francisco International Airport (SFO) - 23 min drive

Restaurants

  • Taylor Street Coffee Shop - 3 min walk
  • Fleur de Lys - 3 min walk
  • Le Colonial - 4 min walk

About this property

Staypineapple, An Elegant Hotel, Union Square

4-star San Francisco hotel in Downtown San Francisco, walk to Warfield Theater
Coffee/tea in a common area, a business centre and free use of bicycles are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, a 24-hour front desk and free newspapers are on-site. All 93 rooms feature comforts such as pillowtop beds and premium bedding, while conveniences include fridges and coffee makers. In-room free WiFi and iPod docking stations are standard, as are LED TVs with cable channels.
Staypineapple, An Elegant Hotel, Union Square offers 93 forms of accommodation with iPod docking stations and a safe. Pillowtop beds feature premium bedding. 50-inch LED televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, bathrobes, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include complimentary bicycles.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Coffee/tea in a common area

Things to do

  • Free bike hire

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • Filipino
  • Spanish

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 50-inch LED TV
  • TV channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25.00 per accommodation, per night
Dogs welcome
2 per room
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children 17 and younger are not allowed at this property; all guests older than 17 are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 34.84 per accommodation, per night
The resort fee includes:
  • Sporting facilities or equipment
  • Internet access
  • In-room safe
  • In-room coffee

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet fee: USD 25.00 per accommodation, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

Children 17 years old and younger are not permitted at this property
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Best Western
Best Western California
Alise Piece Pineapple Hospitality Hotel San Francisco
Best Western San Francisco
Hotel California San Francisco
San Francisco Best Western
Hotel Grace Piece Pineapple Hospitality San Francisco
Hotel Grace Piece Pineapple Hospitality
Grace Piece Pineapple Hospitality San Francisco
Grace Piece Pineapple Hospitality
Alise Piece Pineapple Hospitality Hotel
Alise Piece Pineapple Hospitality
Staypineapple Alise San Francisco Hotel
Staypineapple Alise Hotel
Staypineapple Alise San Francisco
Staypineapple, An Elegant Hotel, Union Square Hotel
Staypineapple, An Elegant Hotel, Union Square San Francisco

Frequently asked questions

4.4
Excellent
Rating 5 - Excellent. 586 out of 987 reviews
5 - Excellent 59%
Rating 4 - Good. 265 out of 987 reviews
4 - Good 27%
Rating 3 - Okay. 81 out of 987 reviews
3 - Okay 8%
Rating 2 - Poor. 34 out of 987 reviews
2 - Poor 3%
Rating 1 - Terrible. 21 out of 987 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.6/5

Staff & service

4.2/5

Amenities

4.5/5

Property conditions & facilities

3/5 Okay

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I rarely write negative reviews but I have to say I’m quite frustrated with this experience. When I got to the hotel the check in was easy and since they saw my note that it was my boyfriends birthday, they gave us a bottle of champagne in the room which was very kind. It was a very small room which was a bit surprising as it wasn’t the cheapest hotel. Everything was good until the nighttime when we tried to use the WiFi. The man at the front desk said they were sorry and that it wasn’t working currently and their tech guy is gone until late morning. That was quite frustrating as the TV had advertised connecting to your streaming services and my boyfriend had to work on his computer in the morning. Then when it was time for bed it was quite warm in the room so I went to use the AC it did not work. I called back saying it’s not working and what should I do and the man informed me that their technician was gone for the night and they apologize and can take off any amenity fees. We did not have any upgrades or amenities and at this point I was pretty upset as I can’t sleep in the heat. The front desk told me they could take off my $30 something taxes for the trouble. The bed and comforter were great, but I didn’t sleep well. The next day I had 3 charges- one for the incidental but the other two I had to ask to be taken off once in person and twice over the phone. They said they charged me accidentally for the cost of the room even though I paid through Expedia.
Stayed 1 night in Jun 2021

5/5 Excellent

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
COVID hit San Fran really hard, there are a ton on homeless people shooting up drugs on neighboring streets so be careful. This hotel was amazing, they take care of you really well. The quarters are tiny but its expected for the area. The bed was super comfy, we couldn't hear other peoples in other rooms. The sound of traffic was just in the background.
Stayed 1 night in Jun 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Jun 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique and great atmosphere. Rooms were clean and staff was pleasant.
Stayed 4 nights in May 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Staypineapple were friendly and accommodating. Although small, the rooms were nice and the bed was extremely comfortable. My only complaint would be the parking situation. We had to park in a garage three blocks away and paid $39 a day. Overall, I would definitely choose to stay at a Staypineapple hotel on my next vacation.
Stayed 3 nights in May 2021