Dear Patricia,It is nice to hear that you enjoyed your meal at our rooftop restaurant. Please accept our sincere apologies that you felt not treated friendly by one of our staff at breakfast. We will make sure that all our staff knows where the decaf coffee is stored. We are also sorry that you found the bathrobes not comfortable. As we are certified with the “Austrian Eco-Label”, we take various measures in eco-friendliness and sustainability. One of these measures is that we no longer provide the small toiletires, as they produce enormous amounts of waste and plastic. Instead we offer eco-friendly bottles of hand soap at the sink and a body soap and shampoo combination in the shower. The products are of excellent quality. Any other toiletries you need, you can get at our reception desk. There is information in every room explaining our eco-friendly policy. We kindly ask for your understanding and support. Thank you very much for your visit and your feedback. We regret that we could not fully satisfy you on some points. Kind regards, Martin Gissel – General Manager

Dear Cynthia,Excellent that you found your stay very agreeable and especially appreciated the services we offer. Thank you very much for choosing the IMLAUER Hotel Pitter Salzburg for your stay and giving us this fantastic review. It would be very nice if you returned to our hotel on your next visit to Salzburg. Kind regards, Martin Gissel – General Manager

Dear Maroun,We are very happy that you enjoyed your time at our hotel and found everything to your satisfaction. Unfortunately, we do not have a parking garage in our hotel, but we are delighted that we can nonetheless provide our guests with ample parking that is only five walking minutes away. If you do not want to park your car yourself, you can use our valet parking service for an additional 6.00 per day. Thank you very much for being our guest and giving us this wonderful review. It would be very nice to see you again someday at the IMLAUER Hotel Pitter Salzburg. Kind regards, Martin Gissel – General Manager

Dear Sherry,It is wonderful to see that you were greatly satisfied with your stay at our hotel and especially appreciated our services. Thank you very much for choosing the IMLAUER Hotel Pitter Salzburg for your stay and giving us this fantastic review. We hope that you will return to our hotel whenever you have the chance to come back to Salzburg. Kind regards, Martin Gissel – General Manager

Dear Sherry,We are thrilled that you found everything to your utmost satisfaction and had a very pleasant time at our hotel. Thank you so much for this awesome review. We hope that you will consider the IMLAUER Hotel Pitter Salzburg again in the future. Kind regards, Martin Gissel – General Manager

Dear Galia,First, let us tell you how happy we are that you had a pleasant stay at our hotel. We are very sorry that the parking garage being in a different building felt so inconvenient to you. Unfortunately, we do not have a parking garage in our hotel, but we are glad that we can nonetheless offer our guests enough parking space. We are very sorry that you were not satisfied with the service at the à la carte breakfast. Please be assured that a friendly and attentive service is very important to us, and we will discuss it with our team. Thank you very much for being our guests and giving us a very good review. We hope to see you again someday for another stay at our hotel. Kind regards, Martin Gissel – General Manager

Dear Judy,It is wonderful to see that you had a very pleasant time at our hotel and were especially satisfied with the convenient location. Thank you very much for staying at our hotel and giving us an amazing review. We would be delighted to see you again someday at the IMLAUER Hotel Pitter Salzburg. Kind regards, Martin Gissel – General Manager

Dear Quin,It is wonderful to hear that you were very satisfied with the friendly service of our staff. We are sorry that you had trouble finding a parking space. We have our own parking garage, which is five walking minutes from our hotel. If you do not want to park your car yourself, you can use our valet parking service. Our staff is always happy to give you all necessary information and directions. Thank you very much for staying at our hotel and giving us a very good review. We hope to see you again someday at our hotel. Kind regards, Martin Gissel – General Manager

Dear Michael,We are delighted that you had a pleasant time at our hotel and felt very well assisted by our staff. It is wonderful to hear that you equally enjoyed a visit to our PitterKeller in the basement of our hotel, as well as the IMLAUER Sky Bar on the rooftop. We are glad that you found our breakfast buffet also very satisfying. Thank you so much for your great satisfaction and your awesome review. It has been a pleasure to have you as our guests, and we hope that we may welcome you back for another stay at the IMLAUER Hotel Pitter Salzburg. Kind regards, Martin Gissel – General Manager

Dear Anamarie,It has been very nice to have you as our guest, and we are happy to see that you had a most pleasant stay at our hotel. Thank you very much for taking the time to give us this amazing rating. It would be very nice if you considered the IMLAUER Hotel Pitter again for your next visit to Salzburg. Kind regards, Martin Gissel – General Manager

Dear Lori,Excellent that you had a most pleasant stay at our hotel and found everything to your satisfaction. We are delighted that you appreciated the convenient location, our restaurant, and the free room upgrade. Thank you very much for being our guest and giving us this fantastic review. It is wonderful to hear that you can recommend our hotel to other guests. It would be a pleasure to welcome you back for another stay at the IMLAUER Hotel Pitter Salzburg. Kind regards, Martin Gissel – General Manager

Dear Gabriel,We are delighted that you found your stay very agreeable and appreciated our hotel’s convenient location. It is wonderful to hear that you also enjoyed our breakfast buffet. What a pity that you could not visit our rooftop restaurant and terrace at night. Maybe something for your next stay?Thank you very much for staying at our hotel on this special occasion and giving us this awesome review. We wish you all the best for your birthday and hope to see you again at the IMLAUER Hotel Pitter Salzburg. Kind regards, Martin Gissel – General Manager

Dear Eric,Thank you so much for your great satisfaction and your awesome review. We are thrilled that you can recommend our hotel to other guests and that you want to stay again at the IMLAUER Hotel Pitter Salzburg. It is excellent to hear that you found everything to your satisfaction. Thank you again for sharing this fantastic experience with us. We hope to see you back soon at our hotel. Kind regards, Martin Gissel – General Manager

Dear Cynthia,It is a wonderful compliment for us that you greatly enjoyed your stay at our hotel and would like to visit it again. We are thrilled to hear how well assisted you felt by our employee, and we will make sure to pass your kind words on to him. Thank you very much for being our guests and giving us this awesome review. We will look forward to welcoming you back at the IMLAUER Hotel Pitter Salzburg. Kind regards, Martin Gissel – General Manager

Dear Avneet,It has been a pleasure to have you as our guests, and we are delighted that you found your stay very satisfying. It is wonderful to hear that you appreciated the style of our hotel and its convenient location. What a nice surprise that you met Mr. Imlauer and had a pleasant talk with him. Thank you very much for coming to our hotel and giving us this amazing review. It would be very nice to see you again someday at the IMLAUER Hotel Pitter Salzburg. Kind regards, Martin Gissel – General Manager

Dear Jennifer,We are thrilled that you felt very well assisted by our staff and enjoyed their friendliness and helpfulness. It is excellent to hear that you were also satisfied with the delicious food. Thank you very much for choosing the IMLAUER Hotel Pitter Salzburg for your stay and giving us this amazing review. We hope that you will consider our hotel again whenever you decide to come back to Salzburg. Kind regards, Martin Gissel – General Manager

Dear Sergey,We are very happy that you found everything to your utmost satisfaction and appreciated the comfort and cleanliness of our hotel, as well as the convenient location. Thank you very much for your visit and your awesome review. Please stay again at the IMLAUER Hotel Pitter Salzburg whenever you return to our beautiful city in the future. Kind regards, Martin Gissel – General Manager

Dear Peishn,We are delighted that you were very satisfied with your stay at the IMLAUER Hotel Pitter Salzburg, and we thank you so much for your fantastic rating. It would be very nice if you returned to our hotel on your next visit to Salzburg. Kind regards, Martin Gissel – General Manager

Dear Richard,Excellent that you were very satisfied with your stay and appreciated the cleanliness of the room and the friendly service of our staff. Thank you very much for coming to our hotel and giving us a fantastic review. It would be very nice to see you again someday for another stay at the IMLAUER Hotel Pitter Salzburg. Kind regards, Martin Gissel – General Manager

Dear James,We are delighted that you enjoyed your stay at our hotel and especially liked the size of the room, the comfort of the beds, the cleanliness and modern style, as well as the helpfulness and friendliness of our staff. Thank you very much for choosing the IMLAUER Hotel Pitter Salzburg for your stay and giving us this fantastic review. We hope that you will return to our hotel on your next visit to Salzburg. Kind regards, Martin Gissel – General Manager

Dear Lucrecia,Thank you so much for your kind words and your awesome review. We are thrilled that you had such a pleasant time at our hotel and appreciated the friendly service of our staff, our rooftop restaurant, and the room. It has been very nice to have you as our guest, and we hope that you will come back to the IMLAUER Hotel Pitter Salzburg in the future. Thank you again for sharing this fantastic experience with us. Kind regards, Martin Gissel – General Manager

Dear Elizabeth,We are very happy that your stay turned out so satisfactorily, and that you appreciated the convenient location of our hotel, as well as the service we offer and our breakfast buffet. Thank you very much for choosing the IMLAUER Hotel Pitter Salzburg for your stay and giving us this awesome review. We hope that you will return to our hotel whenever you decide to come back to Salzburg. Kind regards, Martin Gissel – General Manager

Dear Maria,It is wonderful to hear that you enjoyed the convenient location of our hotel and appreciated our rooftop bar & restaurant. We are delighted that you were also satisfied with the friendly service of our staff. Thank you very much for being our guest and giving us this awesome review. We hope that we may welcome you back at the IMLAUER Hotel Pitter Salzburg whenever you have the chance to return to our beautiful city. Kind regards, Martin Gissel – General Manager

Dear Donghua,We are very happy that you stayed at our hotel and found everything satisfying. Thank you so much for your visit and your amazing rating. Please stay again at the IMLAUER Hotel Pitter Salzburg whenever you return to our beautiful city in the future. Kind regards, Martin Gissel – General Manager

Dear Zachary,It has been a great pleasure to have you as our guest, and we are very happy that you enjoyed your time at our hotel. It is nice to hear that you especially liked the convenient location and our rooftop bar & restaurant. Thank you very much for your kind words and your awesome review. It is excellent to hear that you can recommend the IMLAUER Hotel Pitter Salzburg to other guests. We hope that we may welcome you back for another stay at our hotel. Kind regards, Martin Gissel – General Manager

Dear Boughan,We are thrilled to see that you found everything to your satisfaction and gave us this amazing rating. Thank you very much. We are delighted that you stayed at the IMLAUER Hotel Pitter Salzburg, and we hope that you will do so again in the future. Kind regards, Martin Gissel – General Manager

Dear Lucy,It is a huge compliment for us that you and your family were very satisfied with your stay at our hotel and can recommend it to other guests. It is wonderful to hear that you appreciated the convenient location of our hotel, the comfort of the room, and our service. We are delighted that you enjoyed our restaurant for breakfast as well as for a meal. Thank you very much for being our guests and sharing this awesome review. It would be a pleasure to welcome you back at the IMLAUER Hotel Pitter Salzburg on your next visit to our beautiful city. Kind regards, Martin Gissel – General Manager

Dear Lara,What an awesome review you have given us here. It is excellent to hear that you can not only recommend our hotel to your friends, but that you would like to stay again with us. We are thrilled that you appreciated the service of our staff, the comfort and cleanliness of the room, and our breakfast buffet. Thank you very much for staying with us and sharing your fantastic experience with us. It would be a pleasure to welcome you back for another stay at the IMLAUER Hotel Pitter Salzburg. Kind regards, Martin Gissel – General Manager

Dear Yang,We are very happy that you found your stay so satisfying and had a most pleasant time. Thank you very much for choosing the IMLAUER Hotel Pitter Salzburg for your stay and giving us this fantastic review. Please stay again at our hotel whenever you have the chance to return to Salzburg. Kind regards, Martin Gissel – General Manager

Dear Nicole,Thank you so much for your great satisfaction with your stay at our hotel and your awesome review. We are thrilled that you had such a pleasant time with us and appreciated the service of our staff and the convenient location. It has been a great pleasure to have you as our guest, and we would be delighted to welcome you back for another stay at the IMLAUER Hotel Pitter Salzburg. Thank you again for taking the time to give us your feedback. Kind regards, Martin Gissel – General Manager

Dear Lorenzo,It is a huge compliment for us that you greatly enjoyed your stay at our hotel and would like to visit it again. Thank you very much for your kind words and this awesome review. We are delighted that you especially appreciated the service of our staff, and we will look forward to welcoming you back at the IMLAUER Hotel Pitter Salzburg. Kind regards, Martin Gissel – General Manager

Dear Hiren,We are delighted that you and your family had a wonderful stay at our hotel and appreciated the comfort of the family room and the service of our staff. Thank you very much for your visit and your awesome review. It would be a pleasure to welcome you back for another stay at the IMLAUER Hotel Pitter Salzburg. Kind regards, Martin Gissel – General Manager

Dear Kayla,It is wonderful to see that you had a pleasant time at our hotel and appreciated the service of our staff and the comfort of the room. Thank you very much for your kind words and your awesome review. We would be very happy to welcome you back to the IMLAUER Hotel Pitter Salzburg whenever you decide to come back to our beautiful city. Kind regards, Martin Gissel – General Manager

Dear Michele,It is good to hear that you had a nice stay at our hotel and can recommend it to other guests. We are sorry that the room was too warm for your comfort. As it can still be quite cool at night, the heating is still on. Please apologize any inconvenience.Thank you very much for your visit and your good review. We would be delighted to welcome you back for another stay at our hotel. Kind regards, Martin Gissel – General Manager

Dear Marcus,We are very happy that you had a pleasant stay at our hotel and especially liked our rooftop bar & restaurant and the convenient location of our hotel. Please accept our apologies that you found the elevators too slow. Thank you very much for being our guests and giving us a wonderful review. It would be very nice to see you again someday at our hotel. Kind regards, Martin Gissel – General Manager

Dear Marie,It has been very nice to have you as our guest, and we are happy to see that you were quite satisfied with your stay. Thank you very much for coming to our hotel and giving us a wonderful review. Please stay again at our hotel whenever you have the chance to come back to Salzburg. Kind regards, Martin Gissel – General Manager

Dear Mr. Pak Tat,We are delighted that you liked the location of our hotel and were also satisfied with our restaurant. Thank you very much for staying at our hotel and giving us a very good review. It would be a pleasure to welcome you back on your next visit to Salzburg. Kind regards, Martin Gissel – General Manager

Dear Guilherme,Thank you very much for choosing the IMLAUER Hotel Pitter Salzburg for your stay and sharing this fantastic rating with us. We are very happy that you had a most pleasant time at our hotel, and we hope that you will stay with us again in the future. Kind regards, Martin Gissel – General Manager

Dear Peter,Please let us again apologize that you felt not friendly treated by our staff. A friendly and helpful attitude towards our guests is very important to us, and the many excellent reviews we receive on this matter confirm it. We would like to assure you that our staff was not uninterested. On the contrary, they wanted to give you a free room upgrade but could not agree as to which room. We will make sure that such a situation is solved in a better way next time. The appointments for each room depend on the room category, and we try to describe these categories as transparently as possible. Although we do not offer a coffee machine, all rooms are equipped with the modern conveniences such as air conditioning (summer), free wifi, free tea and coffee making facilities, free mineral water, smart TV, and more, depending on the room category. As we are certified with the “Austrian Eco-Label”, we take various measures for the protection of our environment and sustainability. One of these measures is that we no longer provide the small toiletries, as they produce enormous amounts of waste and plastic. Instead, we offer eco-friendly bottles of hand soap and a body soap and shampoo combination. The products are of excellent quality. Any other toiletries you need, you can pick up at the reception desk. There Is information in every room explaining our eco-friendly policy. We kindly ask for your understanding and support. At the moment, we are modernizing two elevators that are located directly at the reception desk. However, there is another elevator for our guests to use. We are very sorry for any inconvenience. These works are done for the benefit of our guests and should be finished soon.Please accept our sincere apologies that you were disturbed by noises from the hallways. It is not common in our hotel that guests are jumping, or balls are bouncing. We kindly ask you to inform our reception desk immediately in such a case, and they will attend to it right away and talk to the guests who cause such noise. It is good to hear, though, that you liked the room, its cleanliness, and our breakfast buffet. Thank you very much for your visit and your feedback. We regret very much that we could not fully satisfy you on some points. Kind regards, Martin Gissel – General Manager

Dear Sonia,Thank you so much for your great satisfaction with your stay at our hotel and your amazing rating. We are delighted that you especially appreciated the convenient location of our hotel. Please stay again at the IMLAUER Hotel Pitter Salzburg whenever you return to our beautiful city next time. Kind regards, Martin Gissel – General Manager

Dear Ian,We are thrilled that you had such a pleasant time at our hotel and liked its cleanliness and modern style. It is nice to hear that you also appreciated the convenient location and the comfort of the room. Thank you very much for your visit and your awesome review. It is a huge compliment for us that you would like to stay again at our hotel. Please do so. It would be a pleasure to welcome you back at the IMLAUER Hotel Pitter Salzburg. Kind regards, Martin Gissel – General Manager

Dear Aleksandr,It is wonderful to see that you were very satisfied with your stay and appreciated the convenient location of our hotel and the attentive service of our staff. We are delighted that you also enjoyed our breakfast buffet and our rooftop restaurant. Thank you very much for being our guest and giving us an awesome review. We hope that you will return to the IMLAUER Hotel Pitter Salzburg whenever you have the chance to come back to our beautiful city. Kind regards, Martin Gissel – General Manager

Dear David,It has been a pleasure to have you as our guest, and we are very happy that you enjoyed the service of our staff and the cleanliness of the room. Thank you very much for staying at our hotel and giving us this amazing review. It would be a pleasure to welcome you back for another stay at the IMLAUER Hotel Pitter Salzburg. Kind regards, Martin Gissel – General Manager

Dear Jane,Thank you very much for staying at our hotel and giving us this fantastic review. We are delighted that you were greatly satisfied with everything, and we hope that you will come back for another stay at the IMLAUER Hotel Pitter Salzburg. Kind regards, Martin Gissel – General Manager

Dear valued guest,We are delighted that you had a nice stay at our hotel and gave us a good review. Thank you very much. It has been a pleasure to have you as our guest, and we hope that you will come back to our hotel on your next visit to Salzburg. Kind regards, Martin Gissel – General Manager

Dear Christopher,It is excellent to hear that you had a most pleasant stay at our hotel and liked the facilities of our hotel. We are delighted that you especially enjoyed the beautiful views from our rooftop bar & restaurant. Thank you very much for choosing the IMLAUER Hotel Pitter Salzburg for your stay and giving us this amazing review. We would be very happy if you considered our hotel again in the future. Kind regards, Martin Gissel – General Manager

Dear Neil,We are thrilled that you and your family stayed at our hotel and found everything to your satisfaction. It is wonderful to hear that you especially appreciated the convenient location of our hotel and the comfort of the room. It would be a pleasure to welcome you back at the IMLAUER Hotel Pitter Salzburg whenever you have the chance to return to our beautiful city. Thank you very much for your fantastic review. Kind regards, Martin Gissel – General Manager

Dear Raquel,We are very happy that you all had a pleasant time at our hotel and enjoyed its convenient location, the helpfulness of our staff, and the comfort of the room. Thank you very much for being our guests and giving us this amazing review. We hope that you will return to the IMLAUER Hotel Pitter on your next visit to Salzburg. Kind regards, Martin Gissel – General Manager

Dear Snizhana,We are very happy that you had a most pleasant stay at our hotel and found everything greatly satisfying. Thank you so much for being our guest and sharing this fantastic rating with us. We are delighted that you stayed at the IMLAUER Hotel Pitter Salzburg, and we hope that you will do so again on another occasion. Kind regards, Martin Gissel – General Manager

Dear James,It has been a great pleasure to have you as our guest, and we are very happy that you had such a wonderful stay at our hotel. It is nice to hear that you liked the service of our staff and the room. Thank you very much for your visit and your fantastic review. It would be very nice if you considered the IMLAUER Hotel Pitter again for your next visit to Salzburg. Kind regards, Martin Gissel – General Manager