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"Nice hotel, extremely well located downtown Neuchâtel, with easy parking and minutes away from the funicular and train station. I have never seen hotel staff this dedicated to their guest's comfort. Amazing team who went the extra mile on everything that made us feel so welcomed. Will definitely go back."

"was a nice clean place"

"Excellent breakfast, cozy hotel with welcoming reception/lounge. Room was good size for two, third floor. Near to stops for 10 bus or 9 tram for quick access into the hostoric centre, which is walkable in 20 minutes as well. "

"Stayed here for my cousin’s wedding this past August, and it was an incredible experience. The hotel itself is stunning — a charming, vintage-style property with a timeless feel. The service was outstanding from start to finish — from the bellman and front desk to the waitstaff, everyone was attentive and welcoming. The location is perfect — right in the heart of town and within walking distance of everything: the bank, bars, marina, cafés, and restaurants. You truly can’t go wrong staying here. Highly recommend!"

"Great staff."

"Everything was lovely. The staff was helpful. "

"Clean and tidy, friendly and informative staff thoroughly enjoyed my stay "

"Logging in at the computer terminal took far too long. The software was clunky, and the family ahead of us got so frustrated, they left before they completed their log in. "

"We really enjoyed our stay at this hotel, the room was nice and clean, the bed was good and the shower was excellent. We stayed during the wine festival and the hotel is in the best spot if you like to be where the party is. The music is loud and plays until 3am so if you are not partying don’t expect to get any sleep before then. There is no fridge in the room but you can get one for 5 francs or you can store items for free in their fridge. "