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"Very nice hotel staff are very nice and professionnel at the reception beautifull room. The cleaning lady forgot to clean some shelve in the room and the last night before there was no amenity in the bathroom. But other than that we loveb our stay "

"Front desk gentleman was great. Assisted with parking as well. The room was to be expected but, the bathroom and shower were better than anticipated"

"Easy and safe parking. Strong WiFi. Room and bathroom very clean. Bed really comfortable."

"Nice hotel"

"Did not use parking. WiFi was good "

"I was not given a lake view. Instead I had a view of a large construction site and the Gare de Neuchatel. The room was clean, but for the price, I should have had a lake view. I am rather discontent overall of my stay here. "

"The building is amazing and has lots of parking places. the rooms and fitness facilities are a little bit outdated. But what I didn’t enjoy was the dinner experience, it took the waitress 30 minutes just to give me a menu and it seemed like she was paying more attention to French speaking customers and none to non French speakers. For the price I expected a better service"

"Nice hotel, extremely well located downtown Neuchâtel, with easy parking and minutes away from the funicular and train station. I have never seen hotel staff this dedicated to their guest's comfort. Amazing team who went the extra mile on everything that made us feel so welcomed. Will definitely go back."

"Lady at the reception very helpful and kind."