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"Good experience "

"Sheraton is a must if you are looking for accommodation in Samoa. Rooms were amazing and food was even better. Customer service was absolutely top tier and every single staff member were extremely kind and super helpful. Be sure to also check out their fiafia night as you will not be disappointed. Special mention to Henry and bar staff Mareko & Tino for always going above and beyond for us! "

"A nice spot and the staff bent over backwards to be obliging. "

"A perfect spot with everything that you need yet close enough to go exploring. Staff and team at the resort or very lovely and accommodating. Will definitely try and return with our kids. We even saw a sea turtle snorkeling at the resort! "

"The resort is the largest locally owned and they have cultural evenings and fire shows which were great. Most of the sites are dotted around the island so it pays to have a car. The people are really lovely and we were very sad to leave at the end of our stay. "

"Our fale was right on the beach with beautiful views. Free breakfast and supper were delicious."

"Great place to stay and will be back again"

"We loved our stay in an over water fale here. It was large and bright with perfect ocean views. It felt private despite there being 5 other fakes over the water. The bed was huge and comfortable. The bathroom was great - again very spacious with views of the ocean from the shower/bath. The hospitality of staff was outstanding. The restaurant and bar offered good food and a wide variety of cocktails. The grounds of the resort were beautiful and well maintained. We loved that the service felt personal because the resort is small. This also made it quiet and relaxing and there was no fighting for pool chairs or a seat at the bar. There was free use of snorkels and kayaks to enjoy the very calm and clear waters around the resort. There was a free guest library to swap books. We absolutely loved our stay of 4 nights. Highly recommend."

"Excellent customer service by all. I stayed 5 nights here with my 80 & 84 year parents. The staff were very accommodating to their needs and treated them with the utmost respect. They were loving, caring and professional always greeting you with a smile. Front house staff right through to the back house, kitchen, cleaners were a joy to deal with. We highly recommend Insel to those visiting Samoa it will be your home away from home with Island feels. "