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"This hotel was easily one of the best hotels we stayed in Japan. The hotel rooms have a proper ryokan feel and the hotel staff are the nicest people I have came across in Japan. We didn’t even ask them for a shuttle pick up from our bus stop but a car with a driver was already there They provide free shuttle to and fro Sukurai station which I wish I knew from before. Oh and the views from the rooms are just exquisite. I would recommend this hotel to anyone in a heartbeat. My only regret is that...

"Good hotel and good staff"

"Friendly people, great amenoties, right next to the train station"

"The view from the hot spring was spectacular! "

"This was a simply magnificent Hotel. From the moment we walked in to the moment we left the service was exceptional. The breakfast was superb and the roof top terrace amazing."

"Clean room, decent amenities"

"Beautiful hotel and room, comfortable bed, and convenient location."

"Great hotel. Good service"

"Good location, nice service!"

"程々に良い"

"Really enjoyed out stay at this hotel. very good customer service and good location."

"Staff was kind "

"Spotless hotel, great staff, amazing breakfast, easy access to transportation, the park and shopping."

"Such a beautiful place to stay! The Kaiseki experience and the traditional Japanese setting, we loved it! Staff is very friendly and even helped us to celebrate our daughter’s birthday. Not to mention the amazing views while you are soaking in onsen. "

"Fabulous hotel in a lovely area "

"Room is great "

"Generous staff and clean facilities "

"The room was very clean! All employees are extremely friendly and outstanding customer service! Laundry was very reasonable price. I will definitely come back! "

"Wonderful accommodations for the price. Nice location to rail station, shopping, sites and restaurants "

"Lovely place."