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"Excellent staff, friendly, helpful, knowledgeable and efficient-particularly the reception staff. We were very fortunate to be given an upgrade-very exciting! This meant a canal view room which was lovely, much quieter than the front of the building. The hotel appears to be undergoing a programme of refurbishment and the dining room is much improved. Unfortunately the same could not be said of the breakfast. It was disappointing that there was only sliced bread available. The slices of cheese were hard and curled and looked most unappetising. The hotel is set in lovely surroundings and the walk along the canal into Skipton is a pretty one, where we saw jumping lambs, ducks, geese, swans and an otter. We always enjoy our stays here."

"A very nice short stay and breakfast was lovely as were the staff"

"Clean room with good and easy access to a gym/spa"

"In our Family Room, the bedsettee mattress was about 4 inches/10cm lower at the shoulders than the lower part of the mattress. Had to use all the towels to try to level it out a little otherwise their head was far too low!!"

"This was our first visit to the hotel. From the moment we checked in, we found the staff extremely helpful, nothing was too much trouble. The hotel its self, is extremely clean, beautiful clean spacious room, very comfortable bed,and the food excellent. We will certainly be returning in the near future. The staff treated every guest, as if they were the only guests. A truly pleasurable stay. Thank you. "

"Stayed for the weekend for the Manchester marathon, the hotel was fine for what we needed it for but felt the room could have been cleaner. The staff were lovely though, didn’t try the restaurant or spa facilities. Would more so say it’s a 3 star."

"What a gem of a place! Beautiful original pub building. Bedroom was spacious and clean. We had a room with a double and a single bed. The double was a bit too hard for us, but the room has everything you need, so can't complain. Breakfast was really impressive and everything was cooked to perfection. Staff were very friendly and helpful. We feel like we've found a gem and will definitely use again when we've got a gig in Manchester."

"Just had a single night stay with some friends. Staff helpful and friendly, room lovely, clean. Free WiFi us nice as the signal in a big old building with thick walls is non existent. Getting an uber to go out simple. Breakfast has plenty of options. Didn't have the time to use the spa"

"The room was very clean and tidy, food was excellent and the staff couldn't have been more helpful. I would recommend Herriots for anyone stating in Skipton - and Skipton itself for a short break. For anyone taking a single room, try for no 20. I had coffee with the balcony doors open and overlooking the canal. Just great..."