Dear Mr Johan , Thank you for staying at Sapa Highland! It is our pleasure to know that you had an enjoyable experience. As guest satisfaction is our ultimate goal, we strive to take care of every details and deliver high quality services to all the guests. Your positive feedback truly motivates us to continue our hard work every day. Thank you once again for choosing us and we look forward to welcoming you back in the near future. Warm regards,

Dear Ms Hoa, Thank you for staying at Sapa Highland Resort & Spa! It is our pleasure to know that you had an enjoyable experience. As guest satisfaction is our ultimate goal, we strive to take care of every details and deliver high quality services to all the guests. Your positive feedback truly motivates us to continue our hard work every day. Thank you once again for choosing us and we look forward to welcoming you back in the near future. Best regards,

Dear Mr Sung In , Thank you for sharing your feedback with us! It is our pleasure to know that you had a wonderful experience at the Sapa Highland . As guest satisfaction is our ultimate goal, we strive to take care of every details and deliver an enjoyable stay to all the guests. Your positive feedback is much appreciated and will motivate us to continue our hard work every day, Once again, our most sincere thanks for staying at the sapa highland. We hope to have a chance to welcome you back in the near future.Best Regards

Dear Esteemed Customer, Warm Greetings from Sapa Highland Resort & Spa. Thank you very much for your stay with us and for the great review. We look forward to welcoming you back in nearest future. Kind regards

Dear Sir/Madam Yoram, Thank you for choosing Sapa Highland Resort & Spa again and taking time to write us a review. We are very happy to hear you had a satisfying time at our hotel. We always strive towards service beyond expectations and your words motivate us to deliver more. I make sure to share them with our staff. Once again, thank you and you are always welcomed here for your revisit. Best Regards,

Dear Sir/Madam Josediego, Thank you very much for choosing Sapa Highland Resort & Spa We sincerely hope you enjoyed your stay and will come back again! Best Regard,

Thanks for staying with us. We appreciate your feedback!

Thank you very much for your feedback. We hope you had a geat time in Sapa Highland Resort

Dear Emily, We are delighted to hear that you enjoyed our services, the facilities with friendly engagement from our associates made you feel so comfortable. Thank you so much for your positive comments and we are working hard to ensure flawless service and create great stay experiences for our guests. Best regards, Nguyen Lan ( Ms.) Sales & Marketing Executive

Dear Ms. Laurence , Many thanks for this great review of our hotel! We are pleased to read that our services were up to your expectations. Our teams always feel energized when they receive such comments and strive to continue offering a welcoming hospitality and personalized local experiences to our guests. Thank you again for staying with us. We hope to have the pleasure of welcoming you back soon to Sapa. Sincerely, Lu Mai (Ms.) Sales and marketing Executive

Dear Mr Richard , On behalf of the Hotel Management, I would like to thank you very much for having chosen Sapa Highland Resort & Spa for your recent stay and for taking the time to share your experiences with us. We are glad to know that you enjoyed your stay with us. Regarding the hotel facilities, thanks for your comments, we will keep working on the area of improvement you mentioned. Once again, many thanks for your feedback. We look forward to have an opportunity to welcoming you back in Sapa Highland soon. Warm regards

Dear Mr Rechard,Thank you very much for choosing Highland and for taking the time to give us a review. We look forward to other opportunities to welcome you back in our hotel.Best Regards,

Dear Mr Seunghyun,Thank you for sharing your feedback with us. We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time . We hope to have a chance to welcome you back in the near future.Best Regards,

Dear Sir/Madam, We appreciate your time to share the great review for your recent stay at Sapa Highland Resort & Spa and we are so glad you enjoyed your stay so much.

Thân gửi anh chị Hue Tam , Cảm ơn anh chị đã lựa chọn và dành thời gian chia sẻ khi nghỉ dưỡng tại Sapa Highland Resort & Spa, khách sạn rất hân hạnh được đón tiếp anh chị Hẹn gặp lại anh chị tại Sapa Highland Resort & Spa Em cảm ơn Best Regard

Dear Sir/Madam Youngock, Thank you for sharing with us your details and wonderful feedback about your stay here at Sapa Highland Resort & Spa We look forward to your next visit to Sapa Highland Resort & Spa soon. Best regards,

Thân gửi anh chị Hue Tam , Cảm ơn anh chị đã lựa chọn và dành thời gian chia sẻ kỷ niệm khi nghỉ dưỡng tại Sapa Highland Resort & Spa , Rất mong được đón tiếp anh chị lần tới lên Sapa Em cảm ơn Best Regard

Dear Sir/Madam Duk kyu, Thank you for sharing with us your details and wonderful feedback about your stay here at Sapa Highland Resort & Spa We look forward to your next visit to Sapa Highland Resort & Spa soon. Best regards,

Dear Sir/Madam , Thank you very much for choosing Sapa Highland Resort & Spa We sincerely hope you enjoyed your stay and will come back again! Bes Regard , Hoang Trang (Ms.) Assistant Sales Manager

Dear Sir/Madam , We are writing to express my sincere thanks for choosing to stay at our Sapa Highland Resort while you were in Sapa. We strive to make the experience at Sapa Highland Resort one you will remember forever. Therefore, your comments are very important to us. We love your feedback and use it to review and improve our services every day! We sincerely hope you enjoyed your stay and will come back again! Looking forward to welcome you again soon.

Dear Mr. Sung Woog , Firstly, We are writing to express my sincere thanks for choosing to stay at our Sapa Highland Resort while you were in Sapa. We hope we achieved our goal in making your stay memorable by providing outstanding service. We strive to make the experience at Sapa Highland Resort one you will remember forever. Therefore, your comments are very important to us. We love your feedback and use it to review and improve our services every day! We sincerely hope you enjoyed your stay and will come back again! Looking forward to welcome you again soon.

Dear Mr./Ms. Jinsu, We very much appreciate your comments regarding your stay at the Sapa Highland Resort ! Thank you very much for your choosing our service. Best regards, Nguyen Lan (Ms.) Sales & Maketing Executive

Dear Mr./Ms. Anonymous, Thank you so much for your review for your stay at Sapa Highland Resort. We are very sorry about that, and we well noted of your comments. Best regards, Nguyen Lan (Ms.) Sales & Maketing Executive

친애하는 선생님 / 부인. 우선, 귀하의 의견에 대해 사과 드리며 서비스에 대해 알기를 바랍니다. 또한 도움이 될만한 가치있는 피드백입니다. 서비스 품질을 시험해보고 고객의 느낌을 직접 확인하십시오. 그 후에도 귀하에 관한 약간의 정보를 제공 할 수 있도록 도와 드리겠습니다. 호텔의 이름, 예약 번호, 객실 번호 및 체류 기간. 그리고 우리는 당신에게 문제가되어 행복하지 않다는 것을 명확하게 밝혀 줄 것을 요청합니다. 조만간 귀하의 의견을 기다리겠습니다. 주말 즐거움을 기원합니다.

친애하는 선생님 / 부인. 우선, 귀하의 의견에 대해 사과 드리며 서비스에 대해 알기를 바랍니다. 또한 도움이 될만한 가치있는 피드백입니다. 서비스 품질을 시험해보고 고객의 느낌을 직접 확인하십시오. 그 후에도 귀하에 관한 약간의 정보를 제공 할 수 있도록 도와 드리겠습니다. 호텔의 이름, 예약 번호, 객실 번호 및 체류 기간. 그리고 우리는 당신에게 문제가되어 행복하지 않다는 것을 명확하게 밝혀 줄 것을 요청합니다. 조만간 귀하의 의견을 기다리겠습니다. 주말 즐거움을 기원합니다.