SM Aura Premier Tours and Activities

The staff are so incredible. Except for the other guests noises from hallway I would have rated it 5star. This property is located in the city where you can navigate everything you want.

This property doesn't deserve any stars at all! You were sent the details of the property but expect that you will be allocated a different room as it's first come first served! We turned up later than check in time but our room was already occupied. We were then allocated a different room in a different building and not seaview as requested. Very dirty and smelly rugs and carpets, cockroaches in the kitchen, flies everywhere, trash still in, outdated toilet and bath, mouldy and rusty tiles, worn out doors with paint drippings.,,,the smell is disgusting, no words is disgust can fully describe this accommodation. Admin are rude as they hang up on the phone if you start complaining then they block! Owner doesn't seem to care at all! Expedia and other travel sites should ban this owner!!!! Bath blocked, admin not helpful!

Perfect location and great staff