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"The hotel was clean and an okay stay. Very dated property. The food is very expensive for what you get. "

"On arrival we were pleased to find a cabin with toilets, a kettle and microwave close by. All correspondence before our arrival was clear and made getting into the pod simple. It was lovely and warm-almost too warm! The shower block is a short walk away with plenty of space. The facilities at Adventure Parc are super and we enjoyed a busy morning on our final day with staff going above and beyond to help our family. Had there been lots more people staying in the pods I think more kettles, microwaves and washing up facilities would be needed. It's more set up for visitors to use the on site cafe but we brought our fridge and used the microwave to eat so no issues. All in all, we thoroughly enjoyed our stay and have recommended it to friends."

"The rooms was really really hot. Used the air con and it spewed dust and dirt all over the bed and anything near it (including some of our belongings). USB ports were mostly broken with only 1 by the bedside working. Dimmer switches for the lights didn’t dim - only on or off."

"Really good Hotel, very central, very helpful staff, excellent inclusive breakfast. We were not happy with our room, which was noisy from traffic outside .Eventually we changed, albeit at an extra cost. All in all, would recommend"

"The staff are fantastic, kind, helpful and attentive. It is a shame that the breakfast was poor and that it has hidden charges. The hotel itself needs TLC"

"Clean room and beautiful environment"

"Breakfast very good with seating in restaurant. "

"Lovely hotel everything what you needed was there for you."

"The staff are a mix of fabulous and awful - some were so helpful and efficient and could not do enough but others were rather rude and snappy. The whole place needs a bit of TLC - wonderful beautiful building with some fabulous public rooms, statues and artwork but needs a good clean for example cobwebs and dust everywhere, chipped and peeling paint. The outside area is filthy - get a jetwash and clean it down - cushions on outside furniture yuck. The outside area in the second building near the function room had about 20 bags of dog poo in a bird bath and against a wall - no idea why but bit off putting to sit near. Bed was really comfortable and clean but lots cobwebs around windows and in wardrobe, coffee stains down the wall, two bulbs out in room, paper peeling off wall in big area. Breakfast was okay - very clean and tidy and cooked food looked great - the other areas ie fruit, cereals and bread/pastries not so great. Food from bar and restaurant was lovely and drinks were great - bar area really nice and great staff. This place could be fabulous but the manager/owners need to go and stay like a guest to see the issues - go round the hotel with a customer's eye and silly faults could be fixed. I would not stay here again as there are so many other options in Chester - real shame would love to see this hotel at its best."