Luxury Hotels & Resorts in Russell from AU$118

"Breakfast was good and parking was very secure and easy to access."

"great stay"

"Location was great. Buffet breakfast was good. Frustrating check-in. The self service machine didn't work although we were encouraged to use them. The worst things was, we were waken up at 5:55 am by the room phone. The staff member asked if we've requested linen, which we did not. Everyone was waken up. Otherwise we would have had a good sleep. When told we did not request the linen, the staff member simply hang up and did not even apologise. It is unbelievable that this place has staff who did not even think carefully before waking people up at 5:55am."

"Have cancelled free parking option through Expedia. Good rooms and breakfast options."

"The bar was Really well stocked and had a great Range of wines. "

"Great location, excellent staff and service. Breakfast was expensive by good, room service was excellent. Rooms are great with modern bathrooms--they actually have room by sink for you toilteries--so tired of modent minimalist designs that don't work. The main corridors are due for carpet, and the TV selection was.....minimal"

"Charged for mini fridge items that we didn’t even use. Contacted via phone and email and never received any explanation. "

"Parking is free which is great. We’ve stayed here quite a few times when visiting family for the night, this stay was our worst yet. We stayed in room 712 which is near the reception & there was an annoying noise all night that made it hard to sleep. Like a base sound, could have been a dryer maybe, but it wasn’t. Maybe outside air con units? Not sure. I investigated but couldn’t figure it out. The pillows were also awful mesh things. Breakfast was good though. Will probably still stay again, but definitely won’t stay in 712 again if I can help it!"

"Parking was easy and secure. Location was good. The facilities were minimal and furnishings aged. The lighting was not good with kitchen, dining and lounge lights all on one switch. All on, or none. "