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Outdoor pool
Outdoor pool
Outdoor pool
In-room safe, desk, iron/ironing board, free WiFi

Guest reviews

4.4/5 Excellent
978 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Map

Explore the area

Popular LocationWhakarewarewa: The Living Maori Village1 min walk
Popular LocationWhakarewarewa Thermal Reserve1 min drive
AirportRotorua (ROT-Rotorua Regional)9 min drive
Popular LocationRedwoods Whakarewarewa Forest102 min drive

Choose dates to view prices

  • Standard Room, Non Smoking

    4.6/5 guest room rating

    Room amenities

    • 18 sq m
    • Sleeps 3
    More detailsStandard Room, Non Smoking
  • Executive Room, 1 King Bed, Non Smoking

    4.1/5 guest room rating

    Room amenities

    • 18 sq m
    • Sleeps 2
    More detailsExecutive Room, 1 King Bed, Non Smoking
  • Room, 1 Queen Bed, Accessible, Non Smoking (WHEELCHAIR)

    5/5 guest room rating

    Room amenities

    • 24 sq m
    • Sleeps 2
    More detailsRoom, 1 Queen Bed, Accessible, Non Smoking (WHEELCHAIR)
  • Room, Multiple Beds, Non Smoking, Balcony

    4.3/5 guest room rating

    Room amenities

    • 18 sq m
    • Sleeps 3
    More detailsRoom, Multiple Beds, Non Smoking, Balcony
  • Superior Room, 2 Queen Beds, Non Smoking

    4.8/5 guest room rating

    Room amenities

    • 24 sq m
    • Sleeps 4
    More detailsSuperior Room, 2 Queen Beds, Non Smoking
  • Deluxe Room, 2 Queen Beds, Non Smoking, View

    4.8/5 guest room rating

    Room amenities

    • 24 sq m
    • Sleeps 4
    More detailsDeluxe Room, 2 Queen Beds, Non Smoking, View
  • Standard Room, 2 Double Beds, Non Smoking

    4.8/5 guest room rating

    Room amenities

    • 18 sq m
    • Sleeps 3
    More detailsStandard Room, 2 Double Beds, Non Smoking
  • Deluxe Room

    Room amenities

    • 24 sq m
    • Sleeps 2
    More detailsDeluxe Room
  • Executive Suite, 1 King Bed, Non Smoking

    Room amenities

    • 50 sq m
    • Sleeps 2
    More detailsExecutive Suite, 1 King Bed, Non Smoking

About this area

Rotorua

Holiday Inn Rotorua is located in Rotorua. Polynesian Spa is a notable landmark, and the area's natural beauty can be seen at Lake Rotorua and Lake Rotoiti. Consider Matariki Hangi & Maori Cultural Performance for a night out or Skyline Rotorua if you're travelling with kids. Spend some time exploring the area's activities, including golfing.

Map
Popular Location

What's nearby

  • Whakarewarewa: The Living Maori Village - 1 min walk
  • Whakarewarewa Thermal Reserve - 1 min drive
  • Rotorua Central Mall - 3 min drive
  • Polynesian Spa - 6 min drive
  • Redwoods Whakarewarewa Forest - 102 min drive

Getting around

  • Rotorua (ROT-Rotorua Regional) - 9 min drive

Restaurants

  • Chapman Restaurant — 1 min walk

About this property

Holiday Inn Rotorua

Family-friendly hotel with restaurant and outdoor pool
This smoke-free hotel features a restaurant, an outdoor pool and a fitness centre. Free WiFi in public areas, free self parking and a free shopping centre shuttle are also provided. Additionally, a bar/lounge, a coffee shop/café and a spa tub are on-site. All 203 rooms provide free WiFi and free wired Internet, flat-screen TVs with satellite channels, and conveniences such as fridges and coffee makers. Other amenities available to guests include 24-hour room service, free local calls and hairdryers.
Holiday Inn Rotorua offers 203 forms of air-conditioned accommodation with a safe and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Rotorua hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Guest rooms kept vacant for 72 hours between stays
Protective shields in place at main contact areas
Contactless check-out

Safety measures

Individually wrapped food options available for breakfast, lunch, dinner and through room service
Hand sanitiser provided
Masks and gloves available
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free shopping centre shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: NZD 25-30 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Outdoor pool
  • Hot tub

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry-cleaning service
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Supervised childcare/activities (surcharge)

Conveniences

  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Filipino
  • Hindi
  • Japanese
  • Russian

Business services

  • Computer station
  • Meeting rooms
  • Conference centre (651 square feet of space)

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in reception
  • Smoke-free property
  • TV in reception

Room amenities

Bedroom

  • Air conditioning
  • Linens

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in between 3 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for NZD 30.0 per day.
Cots (infant beds) are not available

Payment types

American ExpressDiners ClubJCB InternationalMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between NZD 25 and NZD 30 per person (approximately)
  • Rollaway bed fee: NZD 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    This property uses geothermal energy.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Contactless check-out is available.
  • Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.
  • Each guestroom is kept vacant for a minimum of 72 hours between bookings.

We should mention

Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 4 star plus, which is displayed on this page as 4.5 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

Holiday Inn Rotorua Hotel
Holiday Inn Rotorua
Holiday Inn Rotorua Hotel Rotorua

Frequently asked questions

Can I cancel my reservation for free at Holiday Inn Rotorua and receive a full refund?
Yes, Holiday Inn Rotorua offers free cancellation on select room rates, because flexibility matters! Please refer to Holiday Inn Rotorua cancellation policy on our site for more details about any exclusions or requirements.
Does this hotel have a pool?
Yes, this property has an outdoor pool.
Is Holiday Inn Rotorua pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Holiday Inn Rotorua?
Self-parking is free at this property.
What time is check-in at Holiday Inn Rotorua?
Check-in is from 3 PM to midnight.
What time is check-out at this hotel?
Checkout is at 11 AM.
Where is this hotel located?
This family-friendly Rotorua hotel is steps away from Whakarewarewa Hot Springs and Whakarewarewa: The Living Maori Village. Polynesian Spa is 2.5 mi (4 km) away.

Guest reviews

Overall score and ratings for Holiday Inn Rotorua

4.4
Excellent
5 - Excellent
530
4 - Good
356
3 - Okay
69
2 - Mediocre
17
1 - Poor
6
4.4
Cleanliness
4.5
Service and Staff
4.4
Amenities
4.3
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Easy check in. Kids pack at check in is a great idea and the bracelets help save $$. Room nice and clean. Buffet breakfast is great and the guest laundry is wonderful.

Stayed 4 nights in Jul 2020

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 2 nights in Jul 2020

    3/5

      This traveller didn’t leave comments with their review
      Stayed 3 nights in Jul 2020

      4/5 Good

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      This place is next door to Whakarewarewa village.They have very good buffet dinner and breakfast, it is must try once.This is family friendly hotel. You will find lot of children hopping around and making noises. Dinner and breakfast becomes noisy and crowded.Same with swimming pool.

      Stayed 2 nights in Jul 2020

      4/5 Good

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      Great middle of the road Hotel. Great location. Recommend.

      Stayed 3 nights in Jul 2020