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"Lovely warm rooms, on a particularly cold weekend, spotlessly clean and including very useful kitchen, sofa, table and chairs. My only area for improvement would be better communicating that these rooms are essentially self-catering. A small amount of tea, coffee and milk is provided as a welcome when you arrive, but you really need to bring your own if you are staying for more than one night. We came in unequipped for self-catering, but there was a small shop for essentials and a bar/restaurant for lunch and dinner on-site. Staff were also extremely helpful in directing us to a nearby truckers’ café that did really good breakfasts. I would definitely stay here again."

"The staff were all very efficient and friendly. The quality of food was excellent along with the service and very reasonably priced. The facilities were well maintained and the room was well appointed with a very comfortable bed. Very quiet and peaceful with great views of lake Windermere. We will certainly be back."

"Great dog friendly hotel in a fabulous location. Look forward to coming back again in the more modern side of the hotel "

"Our dog was made very welcome and we were told where we could sit with him for breakfast. Room was small and basic. No mirror outside of the bathroom so blow drying my hair was very difficult after I sourced a drier from reception. The ceiling was creaking on and off all night very loudly as the people in the room above did god knows what as it was at 2 am and then at short intervals all through the night. There was gf bread for me at breakfast. The orange juice was squash and coffee dreadful. Bacon was thick and well cooked. "

"Highly recommend this hotel lovely friendly staff on-site car park has chargers for electric vehicle vehicles. Fantastic spa and swimming pool food was superb in the two restaurants. It’s right at the south of Lake Windermere so literally you can walk over to the ferry to do a ferry cruise to Ambleside or Bowness on Windermere Winder - it also has an aquarium and a steam train during the summer month. We didn’t bring our dog, but it is a dog friendly Hotel you really enjoyed our stay and already planning on bringing the dog for another trip "

"Fantastic. "

"Overall the stay was fine, nothing alarming. Hotel looked really nice as we entered. However, the quality and standard of rooms were below expectations of a high reviewed/ star hotel. One example being the bathroom, shower heads were not consistent in the water pressure and so caused a lot of spraying all across. The bath protector was way too short and so it was very hard to keep all the water contained in. Shower heads themselves were very dirty. With the room, it was incredibly dusty. A lot of grime across a lot of the corners of the rooms. The fan was a small plastic fan, and was incredibly loud. Also, with one of the rooms we booked, there was no hot water. There was no mini fridge. Breakfast options were very limited and unfortunately not the best tasting. Given after all this, the stay itself was fine, however definitely not worth the stars or reviews I’ve seen I’m afraid. "

"It’s what you expect from a holiday inn. Food is average. Generally clean. Staff were nice. Shower pressure was fairly poor. "

"Stayed one night for work. Decent room rate and a huge room. Staff are great. Food in the restaurant is reasonably priced and very tasty. Hotel is remote so nothing else in the vicinity "