"The location is good, but the beds and pillows smell bad and are not comfortable at all. The carpet is old and looks dirty too. The apartment itself looks very old. You can hear noise from everywhere, and it's noisy; we couldn't sleep peacefully."
"The location is good, but the beds and pillows smell bad and are not comfortable at all. The carpet is old and looks dirty too. The apartment itself looks very old. You can hear noise from everywhere, and it's noisy; we couldn't sleep peacefully."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
This is the 2nd time we have stayed here in 12 months, and we will be back! The new rooms are lovely. The only negative and I am being picky would be that there is no airflow/cooling in the corridors which the hotel rooms are off. When you step out of the lift the heat especially on a hot day is horrible.
This is the 2nd time we have stayed here in 12 months, and we will be back! The new rooms are lovely. The only negative and I am being picky would be that there is no airflow/cooling in the corridors which the hotel rooms are off. When you step out of the lift the heat especially on a hot day is horrible.
Anonymous traveller
Reviewed February 6, 2017Reviewed February 6, 2017
We love staying at this hotel when we come to Sydney. The staff are so friendly, the rooms are so comfortable and stylish. The food from the restaurant is fantastic, and only a 10min walk to an enormous Westfield shopping centre and Train station.
We love staying at this hotel when we come to Sydney. The staff are so friendly, the rooms are so comfortable and stylish. The food from the restaurant is fantastic, and only a 10min walk to an enormous Westfield shopping centre and Train station.
Stunning appartment. Luxurious, totally comfortable beds. Spectacular views of Sydney City, Parramatta River. 10 minute walk from transport interchange. Modern, beautiful bathrooms. Everything we wanted. Wish we could have stayed longer. The air conditioning needs servicing and cleaning needs a tiny bit more attention to detail.
Stunning appartment. Luxurious, totally comfortable beds. Spectacular views of Sydney City, Parramatta River. 10 minute walk from transport interchange. Modern, beautiful bathrooms. Everything we wanted. Wish we could have stayed longer. The air conditioning needs servicing and cleaning needs a tiny bit more attention to detail.
Reception needs to tell customers that the fee shuttle to the terminals is approx 750mts to 850mts away not just two minutes walk. I am disabled and had trouble making it to the bus stop in one go. I am also suffering from Low Vision
and nearly fell a couple of times due to other people pushing in front of me. If correct info was given I would have caught a taxi.
Reception needs to tell customers that the fee shuttle to the terminals is approx 750mts to 850mts away not just two minutes walk. I am disabled and had trouble making it to the bus stop in one go. I am also suffering from Low Vision
and nearly fell a couple of times due to other people pushing in front of me. If correct info was given I would have caught a taxi.
Michael
Reviewed January 23, 2024Reviewed January 23, 2024
We just had a over night stay at the Pullman at Mascot, we flew in from Perth via Melbourne to Sydney, and boy where we glad when we arrived, after a big delay in Melbourne.
Corner room on the 11th floor over looking Kingsford Smith, and being a plane nut, wow oh wow.
Simon & Sean
We just had a over night stay at the Pullman at Mascot, we flew in from Perth via Melbourne to Sydney, and boy where we glad when we arrived, after a big delay in Melbourne.
Corner room on the 11th floor over looking Kingsford Smith, and being a plane nut, wow oh wow.
Simon & Sean
Simon
Reviewed December 3, 2023Reviewed December 3, 2023
We stayed in the apartment room, which had a washer and dryer. The bed was very comfortable, and the whole room was beautifully presented. Very close to train and bus connections.
We stayed in the apartment room, which had a washer and dryer. The bed was very comfortable, and the whole room was beautifully presented. Very close to train and bus connections.
Holiday Inns are always reliable and this one was no different. Clean and spacious rooms, free breakfast, airports shuttle ( cost) and close to public transport, cafes etc. The staff were friendly helpful.
Holiday Inns are always reliable and this one was no different. Clean and spacious rooms, free breakfast, airports shuttle ( cost) and close to public transport, cafes etc. The staff were friendly helpful.
Paula
Reviewed November 7, 2026Reviewed November 7, 2026
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