This is the 2nd time we have stayed here in 12 months, and we will be back! The new rooms are lovely. The only negative and I am being picky would be that there is no airflow/cooling in the corridors which the hotel rooms are off. When you step out of the lift the heat especially on a hot day is horrible.
This is the 2nd time we have stayed here in 12 months, and we will be back! The new rooms are lovely. The only negative and I am being picky would be that there is no airflow/cooling in the corridors which the hotel rooms are off. When you step out of the lift the heat especially on a hot day is horrible.
Anonymous traveller
Reviewed February 6, 2017Reviewed February 6, 2017
Reception needs to tell customers that the fee shuttle to the terminals is approx 750mts to 850mts away not just two minutes walk. I am disabled and had trouble making it to the bus stop in one go. I am also suffering from Low Vision
and nearly fell a couple of times due to other people pushing in front of me. If correct info was given I would have caught a taxi.
Reception needs to tell customers that the fee shuttle to the terminals is approx 750mts to 850mts away not just two minutes walk. I am disabled and had trouble making it to the bus stop in one go. I am also suffering from Low Vision
and nearly fell a couple of times due to other people pushing in front of me. If correct info was given I would have caught a taxi.
Michael
Reviewed January 23, 2024Reviewed January 23, 2024
We just had a over night stay at the Pullman at Mascot, we flew in from Perth via Melbourne to Sydney, and boy where we glad when we arrived, after a big delay in Melbourne.
Corner room on the 11th floor over looking Kingsford Smith, and being a plane nut, wow oh wow.
Simon & Sean
We just had a over night stay at the Pullman at Mascot, we flew in from Perth via Melbourne to Sydney, and boy where we glad when we arrived, after a big delay in Melbourne.
Corner room on the 11th floor over looking Kingsford Smith, and being a plane nut, wow oh wow.
Simon & Sean
Simon
Reviewed December 3, 2023Reviewed December 3, 2023
We stayed in the apartment room, which had a washer and dryer. The bed was very comfortable, and the whole room was beautifully presented. Very close to train and bus connections.
We stayed in the apartment room, which had a washer and dryer. The bed was very comfortable, and the whole room was beautifully presented. Very close to train and bus connections.
Stunning appartment. Luxurious, totally comfortable beds. Spectacular views of Sydney City, Parramatta River. 10 minute walk from transport interchange. Modern, beautiful bathrooms. Everything we wanted. Wish we could have stayed longer. The air conditioning needs servicing and cleaning needs a tiny bit more attention to detail.
Stunning appartment. Luxurious, totally comfortable beds. Spectacular views of Sydney City, Parramatta River. 10 minute walk from transport interchange. Modern, beautiful bathrooms. Everything we wanted. Wish we could have stayed longer. The air conditioning needs servicing and cleaning needs a tiny bit more attention to detail.
We recently stayed for three nights in a refurbished Horizon Room at the Shangri-La Sydney and were thoroughly impressed from start to finish. The room was spotless, modern, and incredibly well equipped, nothing was overlooked. The nightly delivery of handmade fudge was such a thoughtful and luxurious touch that made us feel genuinely pampered.
Having Horizon Club access really elevated our experience. The lounge was a beautiful, serene space to enjoy breakfast, afternoon tea, and a canapé...
We recently stayed for three nights in a refurbished Horizon Room at the Shangri-La Sydney and were thoroughly impressed from start to finish. The room was spotless, modern, and incredibly well equipped, nothing was overlooked. The nightly delivery of handmade fudge was such a thoughtful and luxurious touch that made us feel genuinely pampered.
Having Horizon Club access really elevated our experience. The lounge was a beautiful, serene space to enjoy breakfast, afternoon tea, and a canapé...
It was a super hot day when we walked from the airport and the lady at reception was wonderful. We asked to leave our bags as we were too early to check in but she checked us in straight away, organised the shuttle for the next morning and gave us directions to walk to transport
The room was enormous and very nice. The bed was very comfortable and bathroom clean. We went straight to the pool which was lovely on a hot day! Very happy with our overnight stay
It was a super hot day when we walked from the airport and the lady at reception was wonderful. We asked to leave our bags as we were too early to check in but she checked us in straight away, organised the shuttle for the next morning and gave us directions to walk to transport
The room was enormous and very nice. The bed was very comfortable and bathroom clean. We went straight to the pool which was lovely on a hot day! Very happy with our overnight stay
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