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"Breakfast felt rushed (all items brought to the table at the same time). Staff were pleasant. Furniture and decor in the room looking a little tired. Beautiful surrounding area. Castle and grounds are lovely, quiet and relaxing."

"Top floor room (32) was lovely. Clean and comfortable. Excellent lift. The staff were absolutely A class. They couldn't do enough for us from the very moment we checked in. Breakfast was very tasty & cooked fresh to order. Highly recommend the full english & the eggs benedict. The hotel itself is well placed in town with an excellent view of the park & abbey. If we're back in Hexham, we would most definitely go back. Thank you to all the staff. "

"Breakfast and all meals suburb, staff so friendly and helpful cant do enough for you "

"Cold room heating not working properly, hotel knew about this yet sold us the room. Hotel very anti-family with regard to use of pool. Unless you wish to use the pool as a family very early in the morning or in the you have no chance of using pool. Hotel doesn’t tell you this until after check in not at booking. "

"Breakfast quality of ingredients wasnt great, but selection good"

"Room was fantastic. Lovely and clean. The rangos restaurant was unbelievable. The food was really nice and the service was great. Would 100% recommend "

"Excellent apart from 2 points, the bath plug didn't fit so we couldn't have a bath and the neighbouring room decided they would have a full scale row at 12 a.m, maybe part of the wedding reception guests from that evening maybe but all in all, we would definitely stay again."

"A beautiful place to stay. Very comfortable, clean and fresh. The breakfast menu is excellent and the staff are lovely too! "

"Hotel grounds were lovely. Booked mainly to use the gym but it was £20 extra and didn’t open till 8am (so not ideal if staying for business - but I should’ve checked prior). Bathrooms could do with a refresh. "