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"Grand, historic charm characterize the experience here. The hotel was built in 1893, so the building had its quirks, but these add to the distinctive atmosphere. Our room was very comfortable, clean and spacious. Again the building is quite old, and our suite did not have a thermostat nor an exhaust fan in the bathroom, but it was comfortable nonetheless, as the ceiling fan and open windows did the trick. "

"The hotel was wonderful with friendly and helpful staff. The breakfast buffet was exceptional and the room was perfect. The gym was also excellent. I would definitely stay there again when next in Lake Louise. "

"Great location, property in good condition, staff are great. "

"What an amazing stay! I loved this hotel. The room was clean and comfortable and the staff were friendly and helpful! The pool/hot tub made this stay even better and the best food we had during our trip was at the Good Folk restaurant downstairs. I definitely recommend it and will be coming back the next time I'm in Banff!"

"Staff is very polite and friendly. Room was clean and tidy. I recommend this nice lodge to everyone. "

"Great parking area"

"Location was great! Just on the outskirts of town, but still close enough to walk if you wanted, otherwise public transportation was very easy to navigate. The hot pool was we amazing! Perfect temperature. The only complaint I have was the tv, at night I wish there would have been better tv options or a smart tv to cast to, but then again you don’t usually go on vacation to sit around and watch tv! "

"The hotel itself and our room are clean. The staffs are friendly and accommodating. Will definitely book here again. ♥️"

"Everything was clean and service was fast and painless. Great location, great place to stay"