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"They had so many staff working in all areas of the resort to provide cleanliness, grounds maintenance, entertainment for adults and kids, service at restaurants and bars. It was a great location, lots to do, tons of activities for kids, especially in the Family Selection area. The pools were great. Lots of chairs at pool and beach. The beach was great, however, as the winds increased over our stay the seaweed started coming in. Again they had staff working hard to clear it, but it was getting unmanageable. I don’t think they could do more than they already were in dealing with that. Overall it was a great experience! Food was great! "

"Don’t get one and no "

"The property was great "

"Monkeys were so fun to watch. Good snorkeling on site when the weather cooperates. Beach restaurant so nice at breakfast. Staff are great other than check in. "

"The ocean was not visible through our room but you have to walk like 10 minutes to get to the other side of the hotel to view the ocean"

"Everything was great, but more activities would be nice. Lots of wildlife (the coatis are so cute!), and the food was pretty good. Overall, we had a very good experience."

"Food was very good - staff were hit and miss - some friendly - some not so much "

"The room was not good. I upgraded to a priority swim out and the lock on the conjoined room was broken the screen on the sliding door was ripped the safe was broken. And the worst part was no bar service for the swim out and the closest bar was at the other end of the property so having the swim out room was not worth it if you're planning on drinking. The food was not that good and the only thing the minny bar had was soda and water. I would not go back and wouldn't recommend. For this being a Hyatt property for me it was disappointing as I have always had better from their property's and paying to be a priority member I was disappointed as I just did not get that. "

"Property was beautiful, but it is not walkable; the main restaurants, amenities, and pools were in the main lobby which was about a mile or more away from the building we were in. The property did have a shuttle and golf cart service that was available 24/7. My biggest complaint is after drinking Ice water using ice from the machine, I was riddled with Travelers Diarrhea. "