RIU Hotels in Riviera Maya

"Xcaret Arte exceeded every expectation. The food and drinks were consistently excellent—high quality, well-prepared, and abundant throughout the stay. What truly sets this resort apart, though, is the staff. The hotel team, the transportation crew, and every single staff member at the affiliated Xcaret parks were exceptional: professional, friendly, attentive, and genuinely proud of what they do. Transportation was seamless and well-organized, making it incredibly easy to enjoy the parks without stress. The entire experience felt thoughtful, immersive, and first-class from start to finish. I highly recommend Xcaret Arte and am already looking forward to returning soon."

"Everything was perfect. The staff are all so kind and amazing. The food was great as well."

"The complimentary breakfast on the beach was amazing every day. The rooms were super clean, and the staff was amazing… especially Arnold and Ms. Betty! They went over and beyond to make sure me and my wife had an amazing extended honeymoon in Tulum, and even upgraded our room at the same rate. Amazing!"

"Staff was amazing! "

"I stayed with White Sand Select and our concierge service from Cielo and David was exceptional. They went above and beyond and we could not ask for anything better. They helped us with everything we needed. "

"Clean, beautiful, great amenities and super friendly staff! "

"The rooms were clean and spacious. Loved the pools and beachside access, along with the extracurricular activities presented. Beds were comfortable and staff attentive. Front desk staff could be a bit warmer, and not all were knowledgeable in addressing/resolving customer concerns. "

"Great service, great food, great resort. I appreciated the upgrade for being with expedia - wish the Expedia copy said more about what’s included. "

"Loved it"