RIU Hotels in Riviera Maya

"Service around the pools and restaurants was great. We found the butler service a little subpar to what we expected going into the trip. Seemed difficult to get confirmation on dinner bookings. "

"Great views from building 6, 5th floor"

"We loved the resort, the staff, the wildlife, the food and buffets/coffee shops, the pools, the bars and shows!!!! All were fantastic and we would go back and recommend to others!!"

"Yes both are good "

"Very relaxing "

"This resort checked all the boxes - beautiful ocean view and huge rooms stocked with amenities. Made my vacation (a 50th birthday trip with 7 friends from multiple locations) amazing. The food was resort food (fine, not exceptional except for the Mexican restaurant, where we went for food) but that's normal (having stayed at 5 resorts in the Caribbean, this is totally the way it is), and you get a lot of value for the money. "

"Don’t get one and no "

"Food was very good - staff were hit and miss - some friendly - some not so much "

"The room was not good. I upgraded to a priority swim out and the lock on the conjoined room was broken the screen on the sliding door was ripped the safe was broken. And the worst part was no bar service for the swim out and the closest bar was at the other end of the property so having the swim out room was not worth it if you're planning on drinking. The food was not that good and the only thing the minny bar had was soda and water. I would not go back and wouldn't recommend. For this being a Hyatt property for me it was disappointing as I have always had better from their property's and paying to be a priority member I was disappointed as I just did not get that. "