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"Property staff was pleasant and very helpful and friendly. I booked this for our 1 year anniversary and the staff decided to make a sweet gesture by decorating our rooms with hearts. The location was always clean and very convenient access to the beach. Only negative is the all-inclusive drinks are bad but that's what you'd expect from places like that. "

"Wonderful "

"Excellent place to stay with the family. "

"Went with my family, including 2 tweens. Loved the animals walking so safely, food was above average, drinks so so, personal was amazing! Close to the parks . Rooms are old but clean."

"This is the most beautiful resort I have ever stayed at, the hospitality is unmatched and the experiences were incredible! Highly recommend any to stay here, I’m already planning to return"

"Worth the price. "

"Súper friendly and helpful staff, fun entertainment group and great activities. "

"Facility was clean, staff friendly and helpful. My sister had a wedding at the venue and couldn't have hoped for better service. "

"Upon check in, we had a minor issue with our room not being ready on time. I did ask to speak to the manager on duty. The hotel manager Kevin was very accommodating and even offered us a special dinner to make up for the late check in. Gabriel, Our room concierge was also great. He was very attentive, helpful and went above and beyond to attend to all of our needs. He planned a romantic dinner for us to celebrate our anniversary. Lucia the manager at olio - was great. She made sure our experience was perfect. You can tell these guys enjoy what they do and take it seriously. I also want to give thanks to Estela at the front desk, Jeremias at preferred lobby bar. I highly recommend this resort. It’s relaxing, luxurious and the customer service is top notch. "