Riverview Hotels, Kansas City

"Very clean and comfortable. "

"This property is “pet friendly” which means that there was a dog down the hall that barked all afternoon and into the late evening. Even after repeated calls to the front desk. And there was several sports teams with young players staying at the hotel when we were. They were very loud in the halls late into the evening. The room was comfortable and the room darkening shades were a plus. I can’t say that the bathroom area was super clean though. The woman who checked us in was capable but I wouldn’t say she was friendly. I would give this hotel a 2.5 out of 5 stars for the simple reason that the noise level was ridiculous on our floor."

"Good menu, clean area "

"Very nice property! We loved the location and ate at Cheddars located near property! Everything was great!"

"Very nice and comfortable "

"Room was nice even though showing signs of age. First night we stayed there was a smoke smell from the casino throughout the hotel including our room. Second night, which was a Sunday night the smoke was more contained in the casino area, and our room actually had a pleasant odor. "

"The staff is amazing! Everyone from the waitstaff, bartenders and our coffee barista went above and beyond. Food was amazing too! "

"Giant cockroach. At least 3 inches crawling on the wall of a room. Seen it right before going to bed. So that always helps a person sleep. Our sliding glass doors were broken. It rained and our carpet by the doors were soaked. The drawers on the Tv stand were broken and falling out. No way to use, glad we didn’t after the massive cockroach. Doors wouldn’t even stay shut unless you had the door locks up. Which were also broke. For a $400+ room I could have stayed somewhere cheaper and had a lot nicer room. Probably without cockroaches."

"Would not stay again. Walls and ceilings are paper thin. I could hear every word from the person above me’s phone calls at all hours. Also got woken up at 1230am by a small child screaming for ten minutes in the hallway. The bed was very uncomfortable and the towels were thin and tiny. Definitely not worth the money."